This is the best Chipotle I’ve been to. The service is always fast no matter how long the line, they quickly refill in-demand items such as chicken, and since a lot of customers are employed in nearby offices and takeout the order, you won’t find it hard to find a seat. Regular visitor for the past 1.5 years — just make sure you burn off all that extra calories by hitting the gym. ;)
Jen S.
Classificação do local: 1 Lincoln Park, Chicago, IL
This is the worst chipotle I have ever been to. Every time we go, they are not stocked of meat or veggies and we have to wait. The staff is never friendly and always acts like it is an inconvenience to be taking our order. I even tried recently to call in an order and they answered and hung up 3 times in a row. Needs a major revamp!
Jonathan K.
Classificação do local: 3 Baltimore, MD
There’s nothing special here. It’s a Chipotle. The line gets pretty long here during peak hours(lunch & dinner). The parking here is a pain. Chipotle and Starbucks split about 12 parking spots and they fill it quickly. One time I thought it would be a good idea to park in the McDonalds. Thinking how bad could 10 minutes of parking be… Unfortunately, my car got towed and it cost me $ 150+ to get it off the tow truck(I got there just in time to pay the guy to not bring it to the lot). So basically what I’m trying to tip here is, NEVER park at McDonalds.
Madeline L.
Classificação do local: 1 Baltimore, MD
Really the worst Chipotle in the history of Chipotle. Constant disappointment with the food, the service, the atmosphere. I can’t say enough how much this location sucks. Don’t go! It may ruin Chipotle for you forever!
T D.
Classificação do local: 1 Nottingham, MD
Don’t go here within an hour of closing. The employees are rude, they attempt to give you less of everything so that they don’t have to make more. My burrito is practically all rice, barely any meat and barely any vegetables. Worst chipotle experience I’ve ever had. Where is the management??? I will not be revisiting this location as this is not the first time I’ve had a negative experience.
Brittany W.
Classificação do local: 3 Baltimore, MD
Decided to stop by after I left the gym since I haven’t made it to the grocery store in a couple of weeks. I ordered my usually, chicken bowel with brown rice, black beans and the extra toppings. It was during the lunch rush hour, no big deal chipotle is know to get you in and out of the door so fast! Ugh, not this one though. They weren’t extremely slow, just not up to the speed that I am used to. I noted that they started off fast bus slowed as you moved down the line with your food being a couple orders ahead of you, instead of right in front of you. As far as the food, it was good but not up to the standards I am used to. The tomato salas on the line looked like it had been sitting awhile and it had a funny taste too it. Not to mention they were a little soggy too. Still love chipotle, but not sure if I would return to this location. Sucks because it is so close to my gym.
Nikki A.
Classificação do local: 1 Baltimore, MD
If this wasn’t the closest chipotle to me, I wouldn’t come here. Every time I come in I’m dreading it. I just like to get in and out as fast as I can. The music is always extremely loud like a club to where you have to scream at the employees behind the line. They are always out of something, so that makes your wait a little longer. Don’t go during lunchtime because you’ll be there a bit. Don’t bother getting chips, they’re usually stale. The employees are very rude. I work in food service as a waitress and these employees are the most miserable. I usually tip them when I go in, but the ones at the register were so rude that I took it right out today. Also, half of them have facial piercings in which I thought wasn’t allowed when you’re working directly with food. I see with the other bad reviews I’m not the only one. Thinking about contacting management, but not sure what good it will do.
Eric I.
Classificação do local: 1 Takoma Park, MD
Surely workers. Rarely food in the bins to make meals. What’s there is not fresh. Atmosphere of get your food and get out. Don’t bother.
Jane A.
Classificação do local: 1 Baltimore, MD
This is the worst Chipotle that I’ve ever been to. Was ordering two corn tacos. The girl tells me that they don’t have those. Corn tacos? I just had some at another location. She says, no we don’t have hard tacos. … I didn’t ask for hard tacos. I asked for corn tacos. So we make it over that hump. Next I asked for beans on just one– speaking up this time to make sure that I didn’t have another incident. I got beans on both. Same thing all the way down the line. Not one person listened to my order. So in the end it was wrong. Went to sit down to eat it and either the corn tacos were old or hadn’t been warmed enough. They were dry and broke apart as I picked them up for the first time. The steak wasn’t even cooked to par. I would never come back to this location. Chipotle is normally pretty consistent. Not here.
Pete R.
Classificação do local: 1 Hollins Market, Baltimore, MD
I never write bad reviews and I love chipotle but I have all but given up on this chipotle. For a company who base is making burritos, the concept seems beyond them. They fill up the burritos so much that they can’t even close them. This is so messy and frustrating and it happens every time here. I even tried to stop them and tell them they are adding too much and it won’t close. They assured me it will be fine and soon as I open it, it falls apart before I can even pick it up. Their staff needs to all be retrained on portioning. Especially when it comes to the sour cream. I feel like they add about ½ a cup to the burrito when I asked for a small amount. That is so unhealthy and makes the«burrito» mess almost Unedible.
Jon M.
Classificação do local: 1 Baltimore, MD
It is with great sadness that I must give a Chipotle a bad review. I love Chipotle. I eat Chipotle everywhere I go and think I can honestly say that I have been to close to 50 chipotle’s around the country. This is the worst Chipotle in the entire world. The service sucks. I do not know how the people working there have jobs. They are lazy and wont wait on you when you are standing there. They will screw up your order. They will be rude when you ask them to fix it. Avoid this chipotle at all costs. And when people are so lazy and ignorant to you, you wonder… Are they preparing the food in a sanitary and clean manner. I can’t trust them to put corn in a burrito, can I trust them to make the corn in a hygienic way? It sucks that this one is so close to me house and I have to go so far out of my way to get the burritos I crave because I can’t stand going here. After this review, I will never buy food from this place again. I suggest that you don’t either.
Preeti P.
Classificação do local: 1 Baltimore, MD
It is my great misfortune that this is the closest chipotle to my apt! Came in around 9 to get some hard tacos… they were out! They were also out of veggies, sofritas and a bunch of other stuff. I don’t understand how you can fail to make extra ingredients when you are going to be open for another hour! Either close at 9 or make sure you have enough food. It’s really not acceptable, especially when you have less than 10 items on your menu. The service is absolutely terrible. An employee told me I was«killing her» because I told her they were out of forks in the front. Smh. There never seems to be a manager on duty and if there is they’re definitely not doing their job.
Kris L.
Classificação do local: 3 Philadelphia, PA
I’ve been to this chipotle twice and never had issues with the customer service that people have noted! friendly and quick service with normal portions!
Mike M.
Classificação do local: 1 Baltimore, MD
WORSTCHIPOTLEEVER! The location is full of a super ghetto staff and they still manage to run out of everything when its not even busy. I’ve been here 5 times and they can’t roll a burrito without breaking it to save their lives. Last time the chick rolled my burrito and broke it completely. She then asks me «This aight?». Yea I love eating burrito that falls apart instantly! Thanks!
Irene A.
Classificação do local: 2 Bethesda, MD
I definitely won’t be coming back to this Chipotle. I have come here once before and they weren’t stingy at all with their portions. When I came here today the guy making my burrito was SOOOOO stingy. Everytime he picked up the scoop and scooped the rice he would dumb out half of it, same thing with the chicken and steak. I was livid and i still wish I said something. There was MAYBE5 pieces of chicken in my burrito and 5 pieces of steak. The meat in general just tasted bad also, like it wasn’t marinated and it was cold, and lacking in seasoning. I know chipotle is known for their stingy portions but COMEON, a girl needs her protein. Pissed.
Jessica C.
Classificação do local: 1 Baltimore, MD
This location is poorly staffed, I usually come in for a steak burrito bowl and the last few visits I have had, I had to wait over 15 minutes for the steak to be either cooked or cut, I felt that needs were not handle at the time, when I finally did get my food the steak was very chewy, tough and dry, I thought the point of chipotle was to taste the chipotle pepper well the steak wasn’t as spicy as I though and the sour cream was really watery and made my bowl nasty. Since this occurred I will NEVER visit this location again, they staff was playing around and didn’t seem to have their attention, the line wasn’t kept up and it was filthy, I suggest if you would like chipotle visit the Pratt street location it’s a thousand percent better. Something needs to be done about this location immediately !
Casey P.
Classificação do local: 1 Baltimore, MD
This location needs a COMPLETE staffing overhaul. It’s worth driving to Canton just to avoid the terrible customer service. First off, for the amount of staff on the clock at any given time you would think every item on the menu would be fully stocked, instead it’s a common occurrence to wait for guacamole, salsa and steak. The counter and dining room are always filthy and there is more often than not one or more employees eating and chatting in the dining room. I hate to think about what the kitchen looks like. Today I waited in line for 15 minutes(with only 2 people in front of me) for an order that i needed to repeat 3 times. The cashiers response was… We’re having a rough time today. They have a «rough time» every day. Corporate needs to step in.
Dessert F.
Classificação do local: 5 Owings Mills, MD
This Location Has Poor Customer service from management to its employees. There inconsistent in there portions I thought Chipotle offered good fresh farm to Table food but instead this location serves up terrible food and attitude from the line to there guest. Bottom line I think it’s time to call corporate on Chipotle in Locust Point.
Priscilla Y.
Classificação do local: 4 Gaithersburg, MD
It’s a chain so foodwise, the food taste the same as other Chipotles. Their table arrangements are a little more unique from the other ones. The ones here are more like communal tables. It also wasn’t busy for a Saturday afternoon.
Nina U.
Classificação do local: 4 Baltimore, MD
Have you ever seen a Chipotle empty? I have not. But this one is relatively new so great for getting my Chipotle bowl fix on without waiting in a long line. I like the bowls way better than the burritos because the tortillas aren’t soft and chewy enough– kinda thin and on the harder side in my humble opinion. But the bowls are awesome and my favorite is the chicken with black beans. Sometimes I wish it were served a little hotter especially during the winter season. I was freezing in here once, like teeth literally chattering! It was probably because the place wasn’t full of people during the time of afternoon when I stopped in but it has been better since the weather has warming up. I like to sit on the short little round soft stools by the window because I sit too low in the hard wooden chairs that aren’t as comfy. Great location and glad to have you Chipotle!