Chat Cat Hospital At Towson

So happy we found Dr. Sternfeld and her staff! Since moving to Baltimore we’ve had a difficult time finding a vet for our furbabies, especially finding someone we can trust. We found Chat to be very clean, warm and friendly. Their prices are definitely reasonable and let’s face it, owning animals is never cheap! But most importantly our Callie girl was super relaxed and calm throughout entire visit (which was very thorough).

I took my cat, Neely, here yesterday. She had been feeling under the weather lately and I figured I would give it a try. I had been taking her to falls rd animal hospital, and I can’t stress how different the experience was at CHAT!
It was so nice to have a calm, quiet experience at the vet. My cats usually hate going to the vet because all the dogs barking and the noisy televisions. They had some sweet adorable cats for adoption in the front, and all the staff members were very nice.
They got me in the same day as I called, reassured my neurotic cat-​mom worries, and got me out of there within an hour. They did lab work and tests. All vets offices will try to give you services you don’t necessarily need, so don’t feel bad about refusing any service.
The doctor was very sweet and loving and knows how to handle cats. I like this place!!!

First of all, it’s really great to have a vet that caters to cats only. CHAT has a great location and private parking in the back, and is inside a nice large house converted to offices.
My cat is extremely shy and they did a great job trying to accommodate her in her state of abject terror, as she huddled in a ball and tried to escape any way possible. The vet tech, I think it was Deirdre, was great and by the end of the visit my cat was much more at ease. I saw Dr. Sternefeld, and she was extremely gentle and knowledgeable and explained all the possibilities and various treatments I could try for my cat’s allergies (I know, it’s ridiculous). They let me stay with my cat while they did shots and stuff, so she would be less scared. Very accommodating.
They did recommend a number of tests and various things that I felt weren’t absolutely necessary/can’t really afford, like teeth cleaning, but they didn’t push me or make me feel guilty for declining the services. The only reason I didn’t give five stars is because it is fairly expensive, even without the several services I turned down. I guess that’s the premium you pay for full service cat-​only vet care. I think if you just need vaccinations you could get them a bit cheaper elsewhere, but for checkups and medical stuff, particularly for skittish cats, this place is great!

Dr. Cottrell and her assistant were amazing! They were incredibly kind, patient, attentive, and gentle! I couldn’t have treated my super skittish kitty myself! I’m thoroughly impressed, with their professionalism, and attention. Huge perk: my kitty and I were not separated at any point, making it easier on both of us ;)

This was our first trip to CHAT since we moved here with two healthy young cats three years ago. The place was clean, parking was easy, the wait wasn’t too long. I do think they put on the «hard sell» to get you to buy the premium services like insurance, etc. And really… I am not going to pay hundreds of dollars for my cats’ teeth to be cleaned, let’s get real. But they seemed nice and thorough and followed up with a call the next day.

I am really surprised that I am the first person to review this wonderful practice. From the beginning, they stand out from the crowd. A beautiful building with a «house cat» (they have cats for adoption that they show sometimes and take care of it). It is a real house. Pleasant music is being played. Wonderful receptionists. Great vet assistants. Superb doctors! Dr Cattrell spent an HOUR with our kitten, just on his physical! Really being detailed. My personal physician takes her cat there and she said that CHAT is always very good on follow-​ups, they call, email… Send slow mails… Doctors and everyone who works there clearly love cats. Great place, great practice, great doctors (three in the practice). Also, they are not that expensive at all… The price difference for neutering between CHAT and beltway Animal Hospital (which I consider to be the cheapest but you have to wait forever to be seen and then it is five minutes and you are done), anyway, the difference was just 10 dollars. CHAT is totally worth it. If you have a cat (or want to adopt one!), please, check CHAT out.