Calvert Plumbing & Heating

I have used Calvert for almost 30 years — have always found them to be honest, fast and fix it right the first time. Last night a 2 am our hot water heater began to leak – I called the 24 hr service center, and the on duty tech talked me through shutting it down and draining it. This morning they were here at 9 am with the new one. It does not get better that that

If I could give zero stars, I would. This company, I believe, ripped off my elderly father. My father was charged almost $ 650 for a simple kitchen faucet replacement. He was charged for 2 hours of labor at $ 137 per hour. The job, according to the tech (Shaun), took 1.5 hours. My father was charged for 2 full hours.
Additionally, my father was charged $ 372 for a Moen faucet, which costs $ 189 at Home Depot. When I called to find out why he was overcharged for the faucet, I was told that the faucet was bought from a plumbing distributor (I got the name and number of the distributor). I called the distributor to find out how much they sell the faucet for…$ 235. So, basically the faucet was marked up $ 137. Outrageous!
My father was not given any options regarding faucet models or pricing. He was simply charged after the work was completed.
When I called to complain, Angelo was not helpful. «We need to make money.»
Avoid working with this company. I really feel like they’ve ripped off and taken advantage of my elderly father.

Don’t seek service from this plumbing company. I called to have a leak in my condominium fixed. The plumber arrived and did nothing but go into the basement to look at the piping and cut a large hole into the dry wall in the bedroom adjacent to the kitchen. A plumber from my condo association came and quickly discovered the leak was stemming from a refrigerator hose that leads to the ice maker. Calvert is a rip of and a joke. I’m almost tempted to file charge back on my credit card.