Aramark at M&T Bank Stadium

For what you pay you would expect excellent service and food that would be served at the proper temperature. Especially on the club level! Someone needs to wake up this company and explain customer service to them.

After looking at several venues for my wedding, I looked up M&T Bank Stadium and called their event planning team through Aramark. I spoke to a woman named Maggie and she took down my information and immediately sent me an email with their pricing and availability. After speaking with my fiancé and mother, we set up a time to meet with Maggie and look at the space in the stadium. Since the stadium is so large, they can host several events at one time and we looked at the club level area that would accommodate our 100 guests. After our initial meeting with Maggie, we decided this is the place that we wanted to have our reception. We would have access to the field for pictures, to the seats during cocktail hour and the reception, and the tables would look lovely once we had our tablecloths and centerpieces set up. Maggie was very nice and professional and we began emailing back and forth with her about anything and everything. No matter how silly (or repetitive) our questions were, she answered them and even gave suggestions and referred us to a couple of vendors. We already had the cake ordered, the photographer and the florist lined up, but we were still in need of a DJ. Maggie suggested their in house DJ, C&J Entertainment, and we couldn’t have been happier.
My parents and fiancé and I looked over the reception menus and decided on a seated dinner with a choice of steak or chicken. Aramark also does buffet style, but we wanted the reception to be more formal. We weren’t sure of which appetizers we wanted for cocktail hour, so we chose three and then decided on our final selection at the tasting. When we met with Maggie for the food tasting, we went to one of the suites and there was a table decorated with a nice table cloth, plates, silverware and drink ware like it would be on the night of the reception. Another table was nicely lined with soda and water and we were served each appetizer and dish by the head chef and waitress. Everyone was so professional and the food was delicious. We tried the mini spring rolls, antipasto croustade and mini crab cakes. We decided on the spring rolls and mini crab cakes in addition to a waterfall display of cheese and veggies for the cocktail hour. Next we tried two salads: mixed field greens and a grilled romaine salad. We decided on the latter because the mixed field greens was so ordinary. Lastly, we tried our two main courses. The steak was served with French green beans and risotto (SOOO GOOD) and the chicken was served with a sweet potato purée and baby carrots. Both dishes were delicious and I had a hard time deciding what I wanted the night of the reception.
The last time we met with Maggie was a few days before the wedding. We dropped off everything that she needed for the reception: tablecloths (they can order them or you can provide your own, but we found it cheaper to buy our own), bowls and fake flower petals for the centerpieces, cake topper and serving set for the cake, name cards and seating chart, a frame that we wanted signed, gift envelope box and tea light candles. We told Maggie exactly where we wanted everything set up, how we wanted the table cloths and centerpieces arranged and which tables we wanted next to each other. She drew a layout and told us not to worry and that everything was under control.
The day of the wedding had finally arrived! The ceremony at the church went off without a hitch and we arrived at the stadium a bit late (limo problem, do not use Z Best) but as soon as the wedding party got there, Maggie had some appetizers waiting for us and then took us onto the field for pictures. Since we were so late and had to rush, Maggie let us know that we were more than welcome to take more pictures if we wanted to come back another day. She then escorted us up to our hall and then we got ready to be introduced by the DJ. The rest of the night was a blur, but after the wedding we kept getting so many compliments on how good the food was, how nice the reception was and what a great time everyone had.
Maggie and the team at Aramark are truly amazing and made our night one that we will never forget! I definitely recommend using them for your event!