St. Luke’s Urgent Care on Clarkson Road

I went to the St Luke’s Urgent Care to get a prescription for an antibiotic for bronchitis. After seeing a doctor for about 5 minutes and getting my prescription, I later received a bill for $ 361! Buyer beware.

St. Luke’s Urgent Care really took care of me when I was feeling ill.
Registration was a breeze and friendly, the nurse that took my vitals and history was very nice and, I was cared for by Dr.Williamson. She’s an excellent doctor. She really cared about how I was feeling and explained everything thoroughly.
I feel like this center is truly committed to providing quality care to the community.

I went to St. Luke’s urgent care after a car accident back in February. I was told not to submit my health insurance since they can charge it to the other party’s car insurance. She told me if the car insurance rejected the claim I would only have to submit my health insurance pay the copay ($ 50).
She neglected to tell me there is a physician fee AND a facilities fee. I got bills in the mail after service. I paid the facilities fee thinking this was the only bill I needed to pay (I had to call twice and pay twice since it wasn’t done right the first time).
I was out of the country for 2 months and when I returned I saw a letter from a collection agency. It was apparently the bill for the physician fee. On top of the $ 50 already paid, they wanted another $ 134.90.
Gosh this place is just incompetent from start to finish. I could’ve went down the street to FastTrack urgent care and paid a normal doctor’s visit copay ($ 25) TOTAL.
I would not recommend this place at all. The employees have no idea how much you will get charged and TWO charges??? REALLY?! Apparently what they tell you doesn’t mean anything.

If you want a 2+ hour wait come here. They could at least have the human decency to give you an estimated wait time when it is extremely long. We could have reserved a spot online for the Des Peres ER and driven there and be home by now. This place is terrible.

Have visited many times, when it’s not busy, it’s in and out. Had to take my Mom (elderly) and they treated her really well, but after an hour of messing around they then told her they can’t help her and she has to go to the hospital… so once we got to the hospital we had to start all over. All in all the service at this location is always really good

I’ve been to this particular St. Luke’s several times since moving to St. Louis five years ago. Nothing major like Steve M’s story (no blood was involved), so I can’t attest to how they handle more dire situations.
I’m one of those people who will immediately go to the doctor if I’m not feeling well. Why wait until it gets worse, right? You’re just prolonging the discomfort and what’s the point in feeling crappy?
Anyhoo, I’ve been here several times over the years and never had any major issues with the staff or doctors. I’ve also not had anything fabulous happen here, either. Generally, if I’m at St. Luke’s Urgent Care, I don’t feel good and don’t really notice anything besides wanting to see a doctor, get meds and hopefully feel better soon.
Overall, this facility is clean, the staff is nice and I lived through the experiences to write a review. Isn’t that enough in an Urgent Care facility?

Ok so I had a little mishap over the weekend that resulted in some injuries that required me to visit and Emergency Room or an urgent care center and St. Luke’s was way closer so it won.
I will spare the details as to what happened but lets just say when I walked into SLUCC i was covered in blood, it was all over my jacket, my pants, my face, my hands and my shirt was soaked in it. The first thing I noticed was quite a few people waiting and thought «fucking great, I get to sit here for hours covered in blood being gawked at by people trying to figure out what happened to me» I wasn’t even sitting for more than a minute when they had me in the back in a little private area to sit and wait, you see apparently I was scaring the rest of the people in the waiting room since I looked like something from a horror flick.
Before long I was being cleaned up by a nurse who was really nice and very gentle. Soon after that the doctor came in and checked out one of the areas responsible for all the blood and informed me I would need several stitches. Now the worst part about getting stitches is the part where they numb you up. They do this by sticking a giant needle into the area that already hurts like a bitch. It’s 2009 and that is the best medical science can come up with? Either way, the doc numbed me up, I threatened to punch him in the face, he laughed and before I knew it I was all stitched up.
Over all my experience here was really good and I would have given them 5 stars but there was one nurse who came in after i was stitched up and was dressing a few of my other wounds and this woman just smashed on my face, my hands, my abrasions like I was some sort of rag doll. I actually had to yell at her a couple times about the amount of pain she was inflicting and he just giggled. I fucking swear that lady had hands like concrete blocks. I would have been treated more gentle if you had given a monkey a brick covered with sand paper and told him to dress my wounds.
I am very happy with the service and treatment I received at St. Luke’s Urgent Care Center, they called me to follow up a few days later and were all very nice, but if you go, just keep your eyes peeled for a lead handed nurse named Pat.