From the week you opened we have been coming to factory about 4 times a year. The word inconsistency has always come to mind. If the food is good or the the bar service stinks! No air or too cold dirty empty. Although food was great the male bartender tried to serve cheap wisky. David or server was great. Food was great. The place is DIRTY! The tables need to be removed one at a time sanders and polled with a satin or semi polyurethane. Menus are dirty. If at some poly everything could be good we would be happy. We live in walking distance and would like to come back.
Justin P.
Classificação do local: 5 Groton, CT
We ordered Nachos, the Triple Play sandwich, fettuccini Alfredo, and kids sized fettuccini Alfredo for lunch. The nachos are impossible to finish if all of us tried. The kids fettuccini could be shared by two adults and the sandwich was gargantuan! Service was great! We would love to come back again!!!
Carrie D.
Classificação do local: 1 Ballston Spa, NY
Swamp gravy and starch We went to the factory to share a nice family experience. We were all busy all week and just wanted to enjoy a nice family meal without all the fuss. Huge disappointment! My son got the turkey dinner and his turkey was dry. My husband got the pot roast dinner it was covered with dark thick gravy that was full of salt, instant potatoes and then a side of a vegetable medley with guess what more potatoes. All very salty! I got the steak sandwich which was not edible at all. The steak was a steak um chopped to look like worms without seasoning. It was gross. We left without eating our dinners. We decided we may give it to the the dogs but then we didn’t want to make them sick. Very disappointing over priced dinner of sodium
Larisa A.
Classificação do local: 5 Ballston Spa, NY
The food here is great, and they just updated their menu with some really awesome stuff.
Pat C.
Classificação do local: 5 Schenectady, NY
Been there many times for lunch and dinner. They did a fantastic job remodeling the down stairs. Gives it some hometown feeling. Staff have always been excellent, friendly knowledgeable about the menu. Food has always been good and big portions. A nice place to eat and relax.
Elle F.
Classificação do local: 5 Elnora, NY
I loved this place. From the atmosphere to the waitstaff and the food was so delicious. And the servings size is huge! I ordered the buffalo chicken mac and cheese skillet, which is easily three meals for me.(Two for someone who eats a normal portion size) Which I would recommend. My fiancé got the Ruben after reading a review on here that said it was the best Ruben ever. Which he agrees. He had commented that instead of staking the cheese/meat/sauerkraut it was mixed together so every bite was a burst of flavor. Between the two of us with a beer and Mimosa the bill came out just under $ 50 with tip. I can’t wait to go back and try more of the menu.
Liz M.
Classificação do local: 1 Fort Worth, TX
I never usually do this… But the more I think about it, I had to change the 2stars to 1star. Had private party in the SpeakEasy Banquet Room last night. The room was beautiful BUT… Horrible Customer service and Food was just«ok»! I usually never post on these reviews but this has to be said! I arranged a birthday party for my father with food, open bar, etc. Arranged menu including carving station(which never happened). The carving station ended up being the food in a warming station just like everything else. I spoke with all of the guests throughout the evening & time after time people kept mentioning how miserable and rude the servers were. I am very disappointed! Paid top-dollar and got subpar service! I just hope that someone reads this and takes it into consideration if and when planning their next event. Look elsewhere for your next event!!!
Viola W.
Classificação do local: 3 Saratoga Springs, NY
Like going to the Factory. Love the pierogi’s and sandwiches. Huge portions. However, tried the meatloaf dinner last night. Great presentation but lacked flavor. No pepper or onions in it that I could see. Very plain and tasteless. Like eatting a burger with gravy on top.
Denise D.
Classificação do local: 4 Ballston Spa, NY
Enjoyed a relaxing evening on the patio tried the classic pierogies w carmelized onions for appetizer. Ordered The Factory Special consists of artichoke hearts sun dried tomatoes roasted garlic evo sweet basil tossed w angel hair pasta and garlic bread a definite reorder ! On the other hand my date ordered the Fra Divalio found the claims to be gritty over all it was a pleasant enjoyable evening
Chompawomp B.
Classificação do local: 3 Albany, NY
Sort of a classic hometown upstate NY gathering spot with a bar. Very American and somewhat townie. but that’s ok here. Nice building as well from a different era.
Martha L.
Classificação do local: 5 Ballston Lake, NY
Went for dinner and was pleased. We had eggplant Napoleon(one of the daily special s), pot roast dinner, and seafood Alfredo. All came with a choice of soup or salad. The food is abundant and we enjoyed. The adults had margaritas that were spot on great. The waitstaff was attentive without being intrusive. We’ll return!!!
Bev L.
Classificação do local: 5 Queensbury, NY
Great atmosphere with a big fireplace in the corner. Our waitress, Jody, offered great feedback on inquiries regarding the menu. The portions are huge! Our group had rave reviews for the chicken parm, salmon & fish n chips. Can’t wait to come again! Well we came again and loved it. Worth the trip from Saratoga and Fort Edward! The Factory’s Italian food is much better than Penell’s. You can’t go wrong here!
Flo G.
Classificação do local: 5 Troy, NY
Great food. Exceptional service(Thank you Jenneta), great atmosphere(Fireplace), highly recommend the Pot Roast. Will Be Back soon.
David B.
Classificação do local: 3 Gansevoort, NY
The Factory is a decent place for standard American food. The food is of higher quality than what you typically find in a sports bar. There is a parking lot right across from The Factory, so parking is not a problem. The restaurant has a number of different seating areas, and this makes it seem like it’s not very crowded. There is an open dining area to the left when you first walk in through the front door. Around the corner to the right is the bar area with a number of booths. This area has the feeling of a sports bar. There is also a private meeting room in they back. Service is fine. Food quality is similar to that of a casual restaurant like TGIF or 99 Pub. Decent, but not fine dining by any means. I had Cajun pasta one time that was quite good, similar to what you would get at Chili’s. Prices are generally fair, some items seem a little pricey. If you’re in the Ballston spa area and are looking for a decent casual dining experience, The Factory is a good option.
Karen S.
Classificação do local: 4 Slingerlands, NY
Service was excellent! Our server was very friendly, knowledgable on menu, very efficient, and fast service. I have been in this region since February and this is by far the best customer service I have received. The food was good for bar food. It wasn’t anything over the top but for the price it was good. The nachos were excellent, fresh products, even distribution of meat and cheese. However, the nachos portion was huge it could have been a meal. The fries were fresh potatoes and crispy. The wrap was okay. I would come back just for the good customer service sit in Megan’s section!
Mary P.
Classificação do local: 4 Schenectady, NY
Excellent meal and service. If they added a Grilled Vegetable Wrap or sandwich the menu would be perfect. Excellent selection. We got several appetizers and they were all generous and yummy.
Sliz79 ..
Classificação do local: 5 Ballston Spa, NY
This place was great from start to finish. Food was excellent… had the factory special and my husband had the Cajun ravioli. The service was excellent and suggested their favorite menu items which we were happy with. Look forward to going back.
J C.
Classificação do local: 3 Ballston Lake, NY
I would agree with most of the reviews here that our very limited experience has shown the service to be very good, the beer selection very good as well, atmosphere is very nice, good location good although parking is a little confusing, the food decent, nothing that will bowl you over, basically, a decent meal for a decent value… a place I’d like to try during the football season… had a great time with another couple, so that always bodes well for the establishment… Yes, we’ll probably go back, atmosphere was very nice…
Steve N.
Classificação do local: 3 Albany, NY
Good food. Good service. Decent beer selection. The menu is typical American fare. They have the usual selection of apps, soups, salads, sandwiches, and entrees. There’s nothing here that will knock your socks off. But we’ve enjoyed our food the few times we’ve eaten here. We like it and it’s a decent option when we want to grab a bite to eat and we’re in the area.
Chris P.
Classificação do local: 3 Latham, NY
Food was served quickly for a Fridaay night. Food was good, but not great. Son order nachos which were giant(a good thing) and tasty! Now the beer on the other hand is great for this area(bspa). Super selection with a lot of imperial lines. If I was just rating the beer I’d give it a 4 star rating. Would definitely recommend for a family. Enjoy and cheers!