Superior Grocers

Every Thursday I buy rotisserie chicken or fried chicken for dinner. I bught fried chicken a month ago and the chicken was not fully cooked. I ate one piece and didn’t pay attention to the inside. When I was on my second piece I was baffled. It had blood in it. I called the store imidietly and spoke with Matthew and he said to take the receipt in and they would give me a refund and I took a picture. They gave me my money. But the next day I wake up with a bad stomach ache and want to vomit. Just great I can’t miss work so I go to Urgent Care after work. I told my doctor what I had for dinner and I showed him the picture I took and he said, «that can give you salmonella. Couldn’t eat all day friday and basically all weekend. The doctor told me that’s not good and not to buy chicken from there. I now go to Vallarta.

This keeps getting increasingly worse. The produce looks like it’s been out for several days, only one or two cashiers on duty, and good prices are scarce.

this market has good prices and the produce large selection thats why i keep on coming here even if food 4less is a block away from my house. but they have 10 registers and only 3 are always open no matter if its the morning. or afternoon and the lines are super loooooong! then there’s one cashier who is always fideling with her phone or snacking never fails always the same one come on keep the line moving eat later and check ur phone on ur own time please!!!

Cashier left for a long time and was walking around while we waited in line. She was looking for a key for someone else and didn’t have the courtesy to tell us anything. We were standing there wondering if she was coming back for over 20 minutes with a long line behind us. Her name is Elizabeth and she was on register 3 on 06/​21/​1015 11:30 am.

Highly upset… 1^st a little background, I LOVE superiors fried chicken, best I’ve tasted. I recommended the chicken to my sister back in July for her daughters party. Big mistake, when she went to pick it up, they said they were «almost» done making it. Long story short, turns out someone didn’t clean the oil so the chicken tasted like burnt crap, the manager offered her rotisserie chickens and let her take the burnt chicken, that we ended up throwing away it was so awful (and I am not a picky person at all). Anyway whatever, someone made a mistake ok, they tried to compensate for it. ANYWAY, fast forward to April 29^th, the day of my mother in laws FUNERAL. I ordered the chicken on a Monday, went back to pick it up on Wednesday at 11:30a. Well I left very early from the cemetary to be sure I got to the rented hall (only had rented it for 2 hours) so I could set everything up. Well I get to Superior, there is a boy running the counter (he was covering for someone who was at break or lunch) and I ask for my order, he looks around, pages someone and then after about 10 minutes of him looking around, paging people, helping others he finally says «I don’t know where your chicken is, I’m just covering for someone at lunch, do you want me to make the chicken now?» YES!!! HELLO??? Ugh so I tell him «YES, I NEED it done ASAP, I just left MY MOTHER IN LAWS funeral early, I need it, start making it now!» So he proceeds to build a box for my chicken and THEN he puts chicken into oil. By this time AFTER I seen him start my chicken, I go to get coffee creamer etc and went to a register to pay and I see the lady come back from lunch… (I was watching her from register and can only guess what was being said as I was about 25 feet from them) she looks and gestures to the boy «what are u frying?» He, I assume told her what just happen, and then she smiles and shrugs like «oops»… Ummm, NO, NOT OOPS… Then I go back to the counter and am literally stand there so they can HURRY up, all the while I’m literally breathing in and out slowly so I don’t lose it… Finally, after about 40 mins, they box up my chicken and I get no, «I’m sorry», NOTHING, so I go ask the boy «is that who u were covering for?» He says «Yes, but she wasn’t here when you placed your order» uuummm excuse me, but correct me if I’m wrong. Isn’t it your job to clock in and then check what orders you have going out that day? So, I should’ve ask the lady when I ordered it, «are you working Wednesday or do I only order with the person that will be working when I need to pick up my order???» This store definatley needs some better management, cause these employees are not up to par in my opinion. When I 1^st got there and the boy noticed my chicken not there he should’ve started my chicken right away and THEN we can figure out what happen. Did he think she took my box of chicken with her in her apron when she went to lunch? So ridiculous… I’m just very thankful I was the one to pick up the chicken and NOT my husband, there would have been a big scene. And all this, mind you, I am NOT a dramatic person at all, I don’t like to start drama or cause a ruckus, especially with people making my food but this was beyond ridiculous.
For anyone who cares, the lady’s name was Alma C. And for the boy, I didn’t catch his name but he usually works the meat department and this all took place on April 29^th at 11:30am. And I would LOVE for a manager or someone high up to contact me. I think they need a little insight of how their store is being run.
Thank you for your time, and for listening to my «rant» .
I did not go complain at the store as of yet, I feel like it would be useless, after my sisters incident in July and seems nothing was really done so I feel like I’d be wasting my time anyway.
P. s. Unilocal makes you pick a star. Otherwise, I would have marked –5.

I really like they produce area. I bought 6 mangoes for $ 1.50 and 6 nectarines for $ 2.00. You can definitely get a lot of fruits and vegetables for cheap. As I was waiting in line, I saw a sign that said they strive to carry the cheapest prices in town, which is very cool. I would definitely go back here! Only downfall is that they do not all speak English.. . Looks like I need to learn more Spanish. :-)

Now That all the original Employees are gone (when the store opens) ‚
i see a new face everytime i go in there. You employee turnaround in way too high, try giving your employees better wages, from what i heard, you still pay an employee $ 9.50 after 6 years of loyalty. SHAME on You.
i mostly Shop at local Union Stores –Food 4 Less & EL SUPER, i’m going to stop shopping at superior from now on, and as you can see the other Unilocalers AGREE, hell i stopped shopping at walmart 3 years ago, for their Anti Union Stance.
Good Luck Superior, Your gunna need it.

Superior Grocers has some real good discounts, but at the expense of freshness.
Here is a sampler: $ 0.25/lb for Fuji apples, $ 0.33/lb for bananas, $ 0.69/lb for red grapes, $ 0.89/lb for Valencia oranges, and $ 3.89 for 2 lb bag of San Miguel kale. There are also weekly discounts advertised on their website that lowers prices to rock bottom steals. That is some GMO Monsanto produce magic.
I come here when convenient, in moments of weakness, and desperately fighting withdrawals from prolonged absence from my daily Vitamix routine. However, I am not suicidal, so included in these batches of Vitamix blends is an over indulgence of homemade Probiotics. My mercenaries fight the good fight, offsetting radiation, Monsanto evil-​doings, and other body antagonistic critters.

I purchased here several times and produce are not fresh. Meat looks bad too.
Other Superior Grocers are not like this. I don’t know what management is thinking when they are competing with El Super just across the street.

This place is horrible!!! Their cashiers and managers are rude and unqualified. Their fruits and vegetables rot fast. The meat department smells rotten. The only things that are affordable are the ones on their ads, everything else is overpriced. U have to be very aware of the prices because when ur paying the price on the screen if sometimes different, and when u inform them of the mistake their rude and dont apologize. I will NEVER shop at this store!!! There’s so many OTHER good grocery stores out there.

I don’t particularly like this store, nor do I prefer to shop here. I actually objected the idea of another supermarket which is identical to every single supermarket, within a 5 mile radius. But… it came, the feeling passed and what could I do but drive by when I go to the bank?
I eventually strolled in and nothing extraordinary caught my eye. I found it to be the same as all of the other stores around.
Until…
I spotted them, I got closer, I stared in amazement and awe.
There they were, sitting in the little mini fridge near the register. All plump and deliciously inviting. Black Mambas, Killer Tapan flavor and Death Adder.
Venom energy drinks in chubby little 8oz cans, for .50 cents a pop! I am in love, I thought… I have never seen these little gems. Sure, I have seen the larger cans but these little babies were perfect for a pick me up!
So I sort of caved in, I come in every few weeks to basically clean out their inventory. I think someone else is in on the deal too because sometimes I go in and they’re all gone!
Service is good… store is clean.
As long as they have the Venom, I’ll keep coming back like a dope fiend for her fix.

I just come here for the meats. I also love their huge spices/​teas section next to the produce. Last time I was in Superior I noticed that they have really good deals on all the regular grocery items (snacks, drinks, bread, ect). As far as the meat, they have a huge selection and they are the cheapest when it comes to the 90% xlean ground beef. They had great deals on their short ribs. Huge meaty pieces bone in. And of course the xlean ground beef was a pleasant surprise because it so expensive everywhere else. So glad I found this place, and just in time for crock-​pot cooking! As I noted in another post about a different location, check the prepacked meats thoroughly.

Superior is finally close enough for me to visit everyday!
Even with its grand opening I have yet to wait in line for more than 5 mins to checkout. They’re always well-​staffed throughout the store and everyone is so nice. One thing too look out for: make sure the ladies in the deli are paying attention. I’ve already had two incidents where these employees mess up my order after repeating it to them.
On the otherhand, their weekly ad never disappoints because there is always something on sale. You’ll find that produce goes on sale on Wednesdays and weekends are for various meat sales. Sales vary throughout the month so always keep an eye out for the ad.
Practically everything in their bakery is a must try! The cakes can get pricey but they’re definitely worth it. They also have various hot foods like potato wedges and rotisserie chicken.
The parking isn’t all that bad but sometimes you get people advertising their local business, which can get really annoying when you’re in a hurry.