Wilson Grocery & Cigarettes

On Saturday, April 13^th I moved from Bakersfield to the Bay Area and rented a U-​Haul from this location. I was already hesitant knowing this isn’t an official U-​Haul center, but gave it a try because of it’s conveniently close location to my apartment. Through the U-​Haul website, I reserved a truck and checked the option to pick it up at 8AM.
I arrived that day right before 8AM only to find that the store opened at 9. After eating breakfast and coming back at 9AM, my mother and I found the store to STILL be closed, despite the sign saying they opened at 9AM.
We waited… and waited…
After calling them several times with no answer or sign of life and waiting outside for half an hour past their supposed opening time, we left and ended up switching our reservation to an official U-​Haul location. We even attempted to contact this store up until 10AM with no answer.
They are obviously a privately-​owned business with horrible employees/​owners who fail to arrive at work on time and lack professionalism.
Anyone wanting to rent a U-​Haul from here: BEWARE.