Stereo Center

Would like to give Mo and Sam a huge thank you for not only working on my 300 but also my hubbys Dually, we went into the store, my Hunny has had previous experience and recommended we get stereos for both vehicles,
They took both vehicles and got them both done in a timely manner, Sam and Mo both worked with us to get the packages we wanted and they were way under retail price for the product we received.
Will be going back in the future, the massive equipment is by far our favorite crisp clear sounds and plenty of room to work with your highs and lows.
Thank you again guys, your our 1 stop shop for stereo service.

We went to Stereo Center to buy an alarm for our car. They seemed relatively nice, even though they attempted to sell us everything under the sun. It took a couple hours to install the alarm, and, as we were leaving, we noticed the first problem with the alarm. They took the car back in, worked on it, and said they had fixed it. We left, and upon arriving home, realized that it was only working sporadically. After speaking with the supervisor on the phone, he apologized and asked us to bring it back in. So, we took it back and apparently, the third time isn’t the charm because here we are six weeks later, and today, it started alarming and wont stop. Now, I can’t even turn the alarm on and I’m forced to take it somewhere else to have it fixed/​replaced because I wouldn’t let these people touch it again with a ten foot pole! Please think twice before using Stereo Center!

I went there to install a dvd player, and a week later, there is a loud sound, even if the volume is off, you can hear an annoying sound. They overcharge you, and don’t even do a good job. I will never go there anymore, save your money and go somewhere else.

Never go here! I took my car to replace the Motor on my back door because it was not locking properly, when I get it back the driver door doesn’t lock properly now. NOTHING was wrong with the driver door, and they had the nerve to tell me to replace them all… I am not paying these cons any more money… It’s bad enough I don’t trust anyone with my car but I decided to go with these guys because they know my spouse somehow. Don’t trust them for a minute.

A frien of mine droped off his suv for a dvd instalation. When he returned to pick up his vehicle he noticed a crack on the winshield. He then returned to complain with the manager. The manager then denied all alegations and also refused to show the security video to prove they infact did not break the winshield. My friend told the manager If you are so sure show me the video. The manager refused. $ 920 plus $ 685 OEM winshield replacement. I wouldnt give this place a star. Do yourseld a favor Avoid this place like the plague.

THE BIGGEST RIP OFF I HAVE EVER HEARD OF. For one they over charge for two the interest is 50 percent and they just take your money by feeding you bs. For three my stereo doesn’t even work! And when I take it down there to get fixed they are so rude and won’t even fix it! Biggest mistake I have ever made was coming here

Over priced, unprofessional and rude. My amp died in my car and I was nearby so I popped in to get a new one. Guy tells me the equivalent would cost me 190 which was about what the original cost so I said go ahead. While they were putting in the amp, other workers were smoking in the building around all the electronics and the sales guy kept trying to get me to purchase more items. I politely declined and my son and I went outside because of the smoke. Anyway, As I drove home I noticed that the music didn’t sound that great. So figured I would just need to adjust the amp once I got home, no big deal. Well the speakers were wired wrong, Fronts were in back and back were in front and none of the adjustments were done at all. (I was told that they would adjust them as part of the cost) Anyway I made my adjustments and switched the speakers around. Then I decided to check online and see if there were any recommended setting/​owners manual online. Well I pull up the amp info and BAM first thing I notice is how cheap the amp is!!! I paid almost 3 times what they were going for online!!! So I called up the store and asked about getting some of the price difference back and I was told that they charge that much because of installation and the year warranty (which I was told was free) I already had and amp they were just swapping the bad one out. I asked if they could make it up to me in some other way. So he tells me that he can work out a deal on some speakers, except the price on the speakers was twice what I could get them for online and it was the same deal he offered before, when I was in the store. Bottom Line when prices are not marked to your research before you buy and move on don’t even stop here!!!

This place sucks, you spend $ 1000 on a new stereo and you see there’s a problem with the installation and tell them about it. They promise you that you’re worrying about nothing and that’s not a problem. A short time later it becomes a problem and now it’s my problem not there’s. Horrible service, terrible installers and a con for an employee. DONT USE THIS PLACE, THEY ONLY WANT YOUR MONEY, NOT YOUR RETURN BUSINESS…

I went to Stereo Center on 07-​01-​2013 at approximately 1700 hours to purchase a radio for my old pick up truck. It is a Brazilian salesman and appeared to be a Muslim owned shop. I found the people pleasant. I just wanted a fair deal on a car stereo, nothing fancy just a stereo and a couple of speakers. A Pioneer DEH-​4500BT was the recommended stereo head and a couple of Rockford Fosgate Punch P1692 6×9 spkrs. I took them at their word for the «Free» installation and a decent price. When I got home I noticed that there was not any listed price on my receipt for the components, just one total price of $ 420.00. I thought this was rater odd so in an effort to see how much each item cost me I went to the web and OMG, the Pioneer cost $ 96.00 on Amazon and almost anywhere else, and the speakers were a whopping $ 60.00, for a grand total of $ 167.00 in components. This is $ 253.00 LESS than the $ 420.00 I was charged. Tomorrow we talk about what was a reasonable labor charge and then they can have their equipment back.
Today is 07-​02-​2013. I went over to Stereo Center today after work and asked to speak with yesterdays salesman. I told him that I liked him but I did not like the excess charge for my equipment. I eventually pitched my complaint to who I presume is the owner. He said he could not compete with an internet site and his mark up on the unit was $ 29.00. The speakers were a push and the wiring harness was $ 45.00. Minus the tax and I was charged $ 45.00 for labor. I told him that the installation labor was supposed to be for free, and he confirmed it with the salesman and offered to return my overcharge. Then he offered me a new set of rear speakers to cover the charge and I accepted. I was watching when the rear speakers were being installed and they were some brand I never heard of and certainly were not the Rockford Fosgates like in the front. I told him to reinstall my stock speakers back in the rear and give me my money. He capitulated and installed the matching Rockford Fosgate speakers in the rear and it was done. I am okay with this, but remember not everybody eyeballs the process like myself.

It’s overpriced, but consider that it all includes installation, which can cost a fortune at other places, and it’s not so bad if you haggle. But they’re kinda dicks and they really try to pressure you into spending more than you want. I bought a stereo from them a couple years ago and I was satisfied with what I got for how much I paid. I recently got a new vehicle and wanted to move that stereo to the new one, so I called them up to ask what it would cost for that. A fair price was offered so I came in to get it done. When I arrived, I was offered a price triple the over-​the-​phone price, called bullshit on him and he countered with double the phone offer. I left and will never return.