I love Starbucks, but this is the worst one I’ve been to. I’ve given it many chances, yet there never seems to be any improvement. They have gotten my order wrong multiple times, once I even waited in the drive-thru 30 minutes, only to receive the wrong order. Today I tried mobile-order for my mom and myself since I figured that would be hard to screw up. They did get my drink right, however they forgot to make my mom’s order. So, after all that I still ended up having to wait. Thankfully there are a million other Starbucks around so I won’t have to come back to this one.
Mari C.
Classificação do local: 1 Bakersfield, CA
We were at the drive thru twice last week at about 11am both times and we were in the line for 20min. 1st time and 25min. 2nd time. This particular stores is extremely slow and had gone downhill from what it used to be.
Shakira v.
Classificação do local: 1 San Luis Obispo, CA
Super frustrating when I order on the app and I ALWAYS have to wait to be noticed to pick up my order. Most of the time it isn’t ready and I have to beg someone to help me other than that this place is cool. Another thing worth mentioning is that this location often runs out of cups, this truly boggles my mind that a place that makes it’s money off of primarily drinks has this happen so often. I only come to this location as it is the most convenient on my daily commute.
TJ B.
Classificação do local: 5 Bakersfield, CA
When you’re running late and forget to grab breakfast, you obviously stop at Sbux. This was my 7:45a Saturday morning struggle. I ran in expecting a faster outcome than drive thru, and I noticed the café to be empty! I promptly was greeted and ordered my beverage, cashed out and was on my way in less than 5 minutes. I was greeted politely, I was sent off with«have a great day!» And they even used my name. Other than having to play«cat and mouse» with the construction on Rosedale(which isn’t their fault at all), it was a marvelous experience. Might have to make it my «new normal.»
Jenn R.
Classificação do local: 1 Bakersfield, CA
Window boy in the am doesn’t know how to count change. I give him exact change to avoid getting some in return… math wasent his strong subject I guess. I would not be writing this if it was just once, but it was twice. I avoid this starbucks if I can, they don’t even full the drinks up all the way. In the pay I use to enjoy coming here, but it has went down hill fast :(
Adam G.
Classificação do local: 5 San Diego, CA
The manager Robert is the nicest most helping person ever, I was confused on what to order. He helped me decide on the Strawberry Acai! Mmm he was right on, fresh and tasty on a hot Bakersfield day. Thank you for your help! We will definitely be back!
Valerie S.
Classificação do local: 4 Bakersfield, CA
This is your standard Starbucks but it is my favorite when it comes to having to find a place to study or do work. This is a drive-thru location but I prefer coming inside to order. Someone told me once that this is a training location thus the reason why they do take a little longer for orders. None the less, still a good location.
Geocel C.
Classificação do local: 5 Bakersfield, CA
I live in the Rosedale area and this Starbucks is my go-to. It’s not as busy as the other one on Rosedale(near Target) and it also has a drive thru. The baristas are attentive and make sure they have your order correct. Inside, there are different options when it comes to seating. In addition to smaller tables, they have a large table for a bigger group. Bonus: it’s near an outlet if you are there to study. Recommend.
Christine G.
Classificação do local: 5 Fairfield, CA
The people that work here are about the nicest people ever. Polite, friendly, knowledgable and quick with the orders. The coffee of course is excellent.
Kristal K.
Classificação do local: 5 Bakersfield, CA
I love this place! I try to come once a month and every time I enjoy myself and the clean social environment. The staff here are great and the food and drinks are good!
Brooke A.
Classificação do local: 5 Bakersfield, CA
I apologize, I reviewed the wrong Starbucks location in my previous review.
Steve K.
Classificação do local: 5 Bakersfield, CA
Best Starbucks in town! Quick, with a smile, mistake-free(well no one is perfect) but always willing to fix problems when they arrive. This is a popular coffee destination so it figures it can be busy. They move product and get you out the door! Did I say fast? This Starbucks is clearly the fastest in town(even with many customers)! Awesome Job! Great Atmosphere! I like sipping my coffee and reading in this peaceful environment.
Lily M.
Classificação do local: 3 Bakersfield, CA
I’ve become a regular at this Starbucks, as it is closest to my house. Yeah yeah, it’s a chain. But I figured I would review this specific store. The employees here are usually very friendly, and it seems like this is a meet-up hot spot. However, they often mess up simple drink orders and take a long time. Drive-thru is often backed up, and even in-store can be extremely busy.
Lori R.
Classificação do local: 4 Bakersfield, CA
Need to be a little more vigilant on emptying their trash cans. Every time I come here their trash cans are always overflowing with trash. This is a fairly newer location, maybe a few years old but it is always messy. The employees are friendly and prompt to take my order. I have not had an experience with a burnt shot and as most locations they don’t seem to keep blonde roast brewed all the time. But they do offer a pour over if I want. When I’ve used their drive thru I’ve had a decent experience that I’ve not seemed to have had to wait too long. So all I really think they need to do is clean up a little bit and they might be a great store. Although my favorite saying is I really think they need to change their name to 5bucks instead of Starbucks since anything I want isn’t under $ 5. But I doubt I will quit going I’m a junkie and a stockholder.
Samantha s.
Classificação do local: 1 Bakersfield, CA
Only starbucks in town that gets my order wrong EVERYSINGLETIME! I won’t be coming here again
Lynae C.
Classificação do local: 5 Bakersfield, CA
Starbucks OMG!!! This is my crack!!! My car drives itself there daily pretty much. I make coffee at home but it’s not the same as my venti skinny mocha with a extra shot!!! I’m so addicted but I guess if that’s my addiction im doing alright haha!
Julie B.
Classificação do local: 2 Bakersfield, CA
So slow! I end up there because I think it’s closest and a drive-thru, but after waiting TWENTY-FIVE minutes I’m dove with this one. Staff is friendly at the window but that isn’t enough to make up for the lack if efficiency. A drive-thru should be fast, if I’d gone up Rosedale or to Coffee Rd I’d be back home already with my drink.
Erich M.
Classificação do local: 1 Monterey, CA
This is by far the worst Starbucks ever. We always go and it’s always slow no matter what time of day even drive thru. They«forget» drinks and at one point they got my order wrong and tried to convince me that IS what I ordered. Lack of customer service which is really disappointing as a former barista. I would rather drive down the street three miles to the other Starbucks than go to this one.
Rodney B.
Classificação do local: 5 Bakersfield, CA
This is a great Starbucks to come to off the beaten path of Rosedale Hwy. It usually isn’t busy except for the morning rush. Very clean and a very helpful and nice crew that work here.
Mimi J.
Classificação do local: 4 Bakersfield, CA
I love Starbucks and it’s consistently soothing atmosphere. I stopped here in the midst of a frantic day of Christmas shopping and was greeted with the dulcet tones of a jazzy Christmas tune. Instantly the tense muscles in my neck and shoulders start to relax and I breathe in the warm earthy odor of coffee brewing. This is instantly my favorite stop of the day. I feel like a naughty school kid who’s cut class to relax. The bonus is that I am actually here to cross a few people off my Christmas list by purchasing several gift cards and a pound of coffee. Wait… They’re ALLOUT of the Christmas Blend?!? Two of the employees go searching through cupboards and cabinets and one even goes in the back to try to find me a pound that might have been misplaced or overlooked, but no luck. Relax, Mimi, drown your sorrows in a warm venti gingerbread latte topped with a generous dollop of whipped cream and a drizzle of molasses. See, now, it’s all better. I just remembered that I bought a pound for MYSELF last week and it’s still in the trunk of my car. Who am I kidding? I am not giving up MY pound of this ambrosia that is only available SEASONABLY. I’ll try another Starbucks on the way home to pick up a pound for my friend. For now I am lost in the molassesy goodness of my latte and all is right with the world. Let this be a warning to you if you’re shopping for products with limited availability. STARTEARLIER. Oh, and don’t forget to treat yourself!