Silver Cab of Bakersfield

Took two hours before my friend called back for the last time and they said the forgot about her call. Wtf is this shit?

They rescued my son in a crunch and were very, very helpful. They couldn’t have been nicer. Driver was very nice as well and drove very carefully. It was a long drive but he felt very safe.

Called them on a Friday night Took 25 minutes to arrive. They said the closest driver didn’t want to pick me up. Which is why it took 25 minutes. The guy who did pick me up was very friendly and a good driver.

No star for them this company dropped my wife off for a medical procedure and was asked if it would be a problem to pick her back up my wife is a heart patient the driver said it was not a problem when she needed a ride home they left her stranded for two hours and she was crying a Samaritan gave her a ride home I don’t know if there actions are legal or not but they have lost my business and I strongly suggest that they are not trusted with health patients

It’s a crock that I can’t rate this company at 0. My sister and I decided to take a cab home and be responsible people and this was the most terrifying and unprofessional cab ride we have ever experienced! The driver, James, was under the influence of some type of drugs or alcohol. He said the creepiest and craziest things to the two of us. No radio just him babbling and having no idea where he was going. My sister had to direct him of where to go. Additionally when I called the company to lodge a complaint I was informed by Jessica that they have had complaints about James before and on top of that he has mental issues. I cannot begin to describe how livid we were. We even filed a complaint with the police. NEVER USE THIS COMPANY. They have no respect for other people and no standards for safety. I will be taking this matter to the BBB.

Made the reservation 2 days in advance with specific instructions on when and where to be picked up. I was assured that I would receive a confirmation call the morning of. Received no call, had to call the company to ask where our taxi was. I was told the taxi was on their way. After waiting even longer, we just loaded all our luggage in the car and drove to the airport ourselves. Had we waited, probably would have missed our flight, and it cost us $ 120.00 to leave our car at the airport. Crummy way to start our vacation! Do not use this taxi service, they are not dependable!

If I could give ZERO stars I would. I watched them take advantage of a blind elderly lady today. Horrible service and the driver was rude. I gave the lady the number to the better business bureau. I wouldn’t suggest this company to ANYONE.

I had them pick me up at the airport. I know the way from the airport to the office, its a straight shot down the 99 and off at the Rosedale exit. This guy goes 5 miles out of the way on side streets to pad his fare. Then he tells me this is the best way to get to where i’m going. I would not recommend, this guy was dishonest.

Nope nope nope! I called in the afternoon to make an appointment for 2:15am for someone to come pick me up for the airport bus. I was told I would be called for confirmation and since no one had called I called them at 2:20 and it took forever for anyone to even pick up. Once they guy did pick up he told me he didn’t have my appointment and this was the ONE saving grace… he said he would start the drive over to where I was and it would take about 15 min and he would call the other driver. Well the other driver calls me straight after and says the other guy is closer, and he didn’t have my appointment either, so just wait for him. Once we are on the road, the driver that picked me up, was nice enough, but spent the whole ride complaining about the other guy… which honestly I understand but I was pissed enough it was just adding fuel to the already burning anger I felt … So I made it to the bus at 2:57am. Who needs to follow redulations and check in 30 min early? I despise being late, that is why I opted for a cab rather than have a friend drive me… guess that was a bad idea since at least with a friend it would have been free and had they been late I could have chewed them out. Also a 2 dollar fee for credit? This day in age? You have got to be kidding me. Next time I am just going to use über. That was total bull.
The cab was at least clean.

The worst. They kept me waiting for 45 minutes. And then they wouldn’t answer their phone. Not only did they not call — to tell me they’re not coming… They wouldn’t even pick up the phone when I called myself. Horrible. Call someone else.

Used them on two separate occasions. Both arrived within 20 minutes as they said they would. The cabs were clean, and the drivers friendly and knowledgable. I am keeping their number to use them in the future.

Dispatch said our cab would arrive in 10 – 15 minutes. When it finally arrived 30 minutes later we mentioned we would be paying with credit card. The driver didn’t help us with our luggage, or ask if we needed assistance. When we arrived at our destination we handed a credit card over.
Driver — Don’t you have cash?
Me — No, that’s why I mentioned we would pay with credit card when we got in.
Driver — So you don’t have cash?
Me — No.
Luckily there was an ATM inside the lobby. Not one of my better experiences with taxi services in Bakersfield. I won’t be calling Silver Cab in the future.

My drivers name was Arturo.
He was Promptly on time and very friendly and smiling the whole time.
He told me after working in the fields for 20 years he is very grateful to be a taxi driver.
Vehicle was clean and smelled nice.
He also loaded my luggage for me.
This is the only way to go in Bakersfield.

Great cab, lost my iphone inside the cab and he got in contact with my friend and kept it for me, Such an amazing thing for a person to do and for that, this cab company is trust worthy !

Very good taxi service! Had Antonio as my driver for two of the three times I used Silver Cab and was always friendly! Would recommend — and they get there on time or earlier for pick up unlike other taxi cab services. Prices seem fair but sometimes the meter isn’t turned on which makes me wonder how much overpriced I am getting. As long as they got me there on time and were friendly, I did not mind paying.

This is the only taxi cab service I will ever call in Bakersfield.
The driver is very friendly and prompt. Many of his customers like myself are from Rosedale. He is open 24 hrs which is a plus and his rates are reasonable.