Refugio’s Diesel Road Service

Warning To expensive, when this business was under Mr. Refugio Senior it was a way better, it was a good customer service and reasonable prices, but now is under he’s son or a family member and they taking advance of it, they know you need them, and they charge a lot

This Place is a RIPOFF big time!!! I wouldn’t send my worst enemy too this guy. He quoted me a price that I that was a little high but reasonable do to the fact you’re basically in the middle of nowhere and then he let me have it. I paid $ 694 dollars for a wheel seal and one axle brake job ! Two hrs job wow really. DAMM NEVER AGAIN BEWARE HIS QUOTES ARE JUST HOOKS TO LURE YOU IN !!!

Wow! David and his guys are a great bunch of technicians!!! Top notch service. Super knowledgeable and willing to go the extra mile! They really helped me out and went way above and beyond. While I was there getting my clutch replaced they pointed out two other issues and asked if I wanted to fix them at the same time or wait. I fixed one and waited on one… I wish I’d fixed both. I would not hesitate to recommend this great group of guys to any one needing top notch service at a great price. If I ever need service and I’m in the area you can bet I’ll be headed to Refugio Diesel first!!!

WARNING WARNING WARNING DO NOT USE THIS SHOP!!! IF THIS SITE HAD A NEGATIVE STAR ON THIS I WOULD GIVE IT A NEGATIVE NEGATIVE 5 star Below.
This shop does know how to steal and rob you. I had a truck break down in Bakersfield the engine broke down and I had to get it repaired because our company is in Houston and we had no other option. Let me start by saying that in the 10 years in business these assholes are my worst experience with a shop.
1) They took over a month to get my truck repaired, I should of paid the towed truck to take it to freightliner and would of had it sooner than that and more professional.
2) They charged for parts over the retail price that would be sold at a truck parts center. A set of USED «pistonless overhaul kit» they charged me $ 3,989!!! F@CK ME! At freightliner the same parts cost and NEW kit cost about 4,000 dollars why the hell did they use used parts when it would of been better to use NEW PARTS almost the same price! Because they want to Steel your MONEY!
3) Labors cost, its stupid expensive. $ 9,369 LOL WOW these guys are unbelievable.
4) Warranty?, what warranty? they told me no warranty at first, I was infuriated since the total cost of this repair with labor sum up to over $ 17,000. I had to fight them over the phone demanding a warranty. Then they said 3 months, I told them you guys are idiots, 3 months! for 17,000 dollars NO, I told them to stand on their work, unless they think their labor was garbage, then I would see why they would want to hide from warranty. They finally after intense arguments those idiots told me they would give me a years worth for warranty, and this was after an intense argument.
Finally conclusion, my fellow truck drivers and carrier companies avoid this place like the plague. AVOID AT ALL COST. Take your trucks to Freightliner or any other Shop but this one. They will eat your money up, leave you broke and feeling Stupid. !!!

Bad shop and horrible work. I was in there about 4 – 6 weeks ago and had a bracket welded on my truck. They quoted me about $ 90 an hour which I thought was reasonable. They started on the truck and I said what I’d like done. They didn’t fix it like I asked but said this was better. I’ve been a welder for over 20 years I should have known better but I was not close to home and needed it fixed. Now a few weeks later it’s broken right where they welded it and again I’m not near home. That also charged me $ 125 for about 40 minutes of work which I helped them with. I didn’t think the price was fair either but what was I supposed to do. Anyways don’t trust them or their opinions. At least not on welding. I could have done a better job blindfolded.

Father & Son business. David went beyond excellent customer service. He researched the parts we needed and went the extra mile to ensure we got the parts ordered and installed. By the next day we were on our way. We were in a RV diesel pusher with Caterpillar 3621B engine. Thank you David!!!