Came here to obtain supplies for my son who is a sophomore at IHS for Geometry class. To be honest, we didn’t know Office Depot closed at 7:00pm on a Sunday until after walking in and starting to check into Unilocal haha. As we scattered around the aisles we couldn’t locate what we were looking for and no sales associates seemed to be available except for one, the cashier. I found this a little weird since it was closing time and you would think the other associates would be assisting customers close out their voyage in the store. We grabbed one of the things my sons needed which was a Flash Drive for his Computer Art class and proceeded to ask the cashier about the other thing. She said it is on aisle 14 near the end on the left side, we show 3 in stock, well they actually did not have any. We returned to inform the cashier there were none, but when asking if she could check other locations here in Bakersfield she hesitated at first. She started scanning the stuff we actually could buy and then said, let me check if we can do that for you. Out of no where a few more associates come out of the back area and one happens to be the shift supervisor/manager. I approached her about checking other locations and she said of course we can, the cashier seemed a little frustrated. We were told what other locations had the product we needed but they were also closed. One other thing I found a bit odd, we couldn’t order what we needed… I do not mean to sound negative but the customer service here doesn’t seem good. It just seemed to be lackluster even up to management when you should be driving home some sales, it is what the business thrives on people. I haven’t been able to trek to the other side of town to pick up what my kid needs but I will let you know if the customer service differs!
Albert K.
Classificação do local: 3 Bakersfield, CA
When I walk in the store, the cashier gives me a greeting. The store itself has about 4 to 5 customers when I visit the store. Sometimes they have good deals but most items are overpriced. I bought printer paper for $ 4.00. The customer service is friendly and helpful.
Albert B.
Classificação do local: 3 Bakersfield, CA
This store seems to be always dead when I come in or drive by. I’m super surprised that they are still in business. Well I only have to come here if I absolutely need to. Everything is always over priced. But this place has friendly employees. That’s a plus right? Mayne that’s why they stay in business. Lol. Yeah right. Who am I kidding?
O F.
Classificação do local: 4 Bakersfield, CA
Initially we were being sort of ignored at the print and copy section and that is a huge pet peeve of mine! All it takes is a «hi I will be with you shortly» and we’re good! I can’t stand horrible customer service. So for that they get one star. Along came the gentleman at the print shop though, I believe his name is Dustin and he was very helpful SO he saved the day and earned 4 stars for his team. We needed to print invitations for a birthday party and KINKOS on Stockdale were rude and unhelpful so we came here and glad we did. After trying different avenues to get these invites printed Dustin printed and cut them in a flash! I appreciate his help and glad we came here.
Nikki M.
Classificação do local: 2 Bakersfield, CA
Came in here and purchased a filing cabinet and some files. I only came here because it was on sale. My last trip here was less than impressive. The price on their website was cheaper than in the store, but they honored the cheaper price. They also price matched another item for me that was half the price at Office Max.
PatrickJ T.
Classificação do local: 2 Bakersfield, CA
Once in awhile, I would come here to buy ink cartridges for our printer. I would always buy their store brand because it was cheaper than the HP cartridges. Recently, though, I found out that Costco recharges the ink cartridges. The price for that service from Costco is cheaper than Office Depots store brand cartridge, and lasts just as long. So now I have no more reason to shop at Office Depot. There products are more expensive than competitors even with their rewards program as mentioned in earlier reviews.
Mimi J.
Classificação do local: 2 Bakersfield, CA
I only come here for the copying services. The employees in the business services area are friendly and efficient. They carry a nice variety of colored sheets of paper to color on ranging from $.02 to $.07 extra per sheet; the bright colors I prefer are $.03 extra per sheet. This place is close to home and convenient for copying services. I give their copying services 3 stars and the rest of the merchandise 2 stars strictly for price. Otherwise I find Office Depot expensive. Frankly, I can find most of the things I am looking for elsewhere at a cheaper price.
McKenzie S.
Classificação do local: 2 Bakersfield, CA
I only shop here because our business has an account. I find the prices normally very high. You can find the exact same items at Walmart or Target for much less. Poor selection unless it’s ‘Back to School’ season. The office furniture is ridiculously expensive. In some cases you can actually contact the manufacturer and purchase it directly. They do have a rewards program. But I’m not really sure what they reward you with… I’ll have to look into that.