Their phone service was quite rude, but their arrival time was quick. Once the tow guy arrived, he asked to see my insurance. I come to find that they only served those who are insured with State Farm… So the guy told me that there was nothing he could do about my car. I was so frustrated, they never asked about my insurance when I had talked to them over the phone. Anywho, on the positive side, I’m glad I didn’t do any business with a company who fails to clarify any important information. So again, let me clarify for those in need of a tow in case they fail to ask about insurance, they only work with ***State Farm insurance***
Aeriel C.
Classificação do local: 5 Bakersfield, CA
My transmission busted for the 3rd time this year and I called quality towing, the towing company provided by my warranty. I sat and waited in the target parking lot for 3HOURS and the truck never showed. I called and they claimed that the truck would be there in 15 – 20 minutes. 45 minutes later… Still no truck. By now I’ve walked in and out of target 4 times, I’m almost in tears and I finally call and cancel the tow. I got a ride home and after a much needed nap, I called h&s towing. I told them I could be at my car in 20 minutes, they said they’d meet me there. Sure enough, not even 5 minutes after I’d arrived, Kevin was there. It took about 8 minutes for him to load up my car and get the paperwork done and now we’re headed home to paint some flower pots. :) definitely turned my day around. Thanks Kevin! And thanks h&s towing!
AJ S.
Classificação do local: 5 Bakersfield, CA
Our truck died in the middle of heavy traffic; towing guy was there in a matter of minutes. Super friendly and speedy service! Great employees!
