Four Points by Sheraton Bakersfield

Every month the Four Points Sheraton seems a little better.
There is no place better to stay in Bakersfield.
Spacious and well landscaped grounds, a great big fun pool, amazingly comfortable beds, large quiet rooms with a big desk, and efficient and friendly staff. The on-​site restaurant is excellent with lots of other dining options nearby. It is well-​located — five minutes from I– 99 on California but avoids the 99 freeway noise and pollution. Traveling to Bakersfield monthly, I sometimes bring family who relax and enjoy the pool and grounds while I work.

We got a discounted rate for the hotel but went ahead and upgraded a few dollars more to have a «deluxe king courtyard room.
My only complaint is that the room did not have a view of the courtyard but of the building next to us.
Supposedly we got one of the last remaining courtyard rooms that were located on the first floor.

Good location but very tired hotel. The desk chair is a mess… Beds were comfortable but the place needs a facelift.

After literally hundreds of miles from Yosemite of overpriced ‘motels’ you arrive at this place and couldn’t be happier. Hot tub. Pool. Immaculate rooms. The bistro is fantastic. But they stop serving food 10pm. :-(. We just made it. AC is wonderful and lots of parking. Décor is new and beds are soooooooo comfortable. ¹⁰⁄₁₀

I found a deal with Priceline for this place and I am actually happy I went! We stayed one evening and didn’t have any issues with noise or anything.
The room was updated, clean and the bed was extremely comfortable!
We even needed to use their Guest Laundry facilities as I try and pack very lightly while traveling. The Guest Laundry is in the back of the property and has one commercial sized Speed Queen washer and dryer. The washer was $ 1.50 and the dryer was $ 1.25 with 60 minute drying time. The washer is big and deep so it can handle a lot. These machines are quarters only.
Since it was getting really late and after driving all day, we didn’t want the hassle of dealing with finding a place to eat. We ordered room service through the Bistro and ordered the turkey club and a cup (more like a bowl) of the onion soup. The soup was VERY good. Usually onion soup is a hit or miss but this was excellent! The gentleman who delivered it (Vance, I believe) was also very kind and they were extremely efficient. KUDOS!
The front desk people (both in the evening and morning check out) were all very kind and everyone was extremely helpful.
The grounds are really nice and I saw 2 fox while getting to the back to find the Guest Laundry facilities. REALLY NEAT!
I am definitely going to come back!

It was a bad experience from the beginning! We got there and they warned us about all the cheerleaders that were making a lot of noise and to call the security if we couldn’t deal with it. Then once we finally get to our room so we could take a shower so we could get to the party we were in town for, there was an unexpected guest! A freaking roach! I killed it and complained to the front desk which the girl apologized and offered to move us to another room. But there was no offer to come help us move our belongings nor bring us the key to the new room. As I was at the front desk the girl apologized again then gave me free breakfast voucher, which we were supposed to get upon our check in. Then she even gave me a drink coupon for the Bistro bar even though there was 2 of us. We did go enjoy our party then came back to get some sleep but the curtains didn’t close all the way so the bright ass light from the parking lot shined on our pillows. We had to rig the raggedy chair to keep the curtains closed. Then it was hard sleep not knowing if we were going to have another unexpected guest.
Just highly disappointed in the customer service but at least bed was comfy!
Oh BTW we couldn’t even use the 1 drink ticket because the Bistro was closed

We had a very bad stay. The leather chair in the room is ripped! Ugly interiors and bad service. The TV doesn’t even work properly. They did not leave us new coffee the second day and when we asked for it we had to go pick it up ourselves. Very disappointed.

It’s definitely an older dated hotel. There are some issues with the décor that really make the hotel seem shabby. The carpet is wrinkled in many areas of the hallways, and in the room we first had, upstairs. There are strings on the edges of carpeting coming out of the carpeting on the wall (yeah carpeted walls) on the landing of the stairs in the main building (the only building we were in). The first room we had was 152 (which is on the SECOND FLOOR???) It’s right next to the Fitness Center, which is open 24 hours. So the VERY loud pounding from a guy running on the treadmill during the day was unsettling, but completely unacceptable at 11:30 at night. The desk chair was peeling pleather from its foam seating surface, and the carpet was stained. But the rest of the room was clean and comfortable. The second day there, I noticed my $ 28 L’Occitaine lotion had gone missing. I had used it the night before, and there was about 75% of the lotion in the tube still left in it. Don’t have any idea what happened to it, but it was there before maid service and gone after our room had been serviced when we returned from shopping at Tulare outlet mall. I called the front desk and asked if maybe the maid service had it in the trash, perhaps it had fallen into a trashcan and been dumped? (The woman who answered at front desk said she would look into it and get back to me. Never did hear back.) But I don’t really think that happened because it’s a heavy metal tube, and I definitely would have heard it fall into the hard plastic unlined trash bin. But it was hard for me to believe it was stolen, who steals lotion??? Even $ 28 lotion? Who knows? Anyway… we were graciously moved (because of ‘workout at 11:30 at night guy’) to room 115 (on the first floor! Like a room starting with the number «1» should be! lol) and there was no problem with noise in the new room. However, we had to move all our stuff, three peoples worth, downstairs with no elevator, sleepy, in our pajamas… We did hear loud people out in the hallway of the new room, but it was brief. The desk chairs definitely need replacing, as well as much of the carpeting, and this new room needs a plumber to fix the problem of water pooling on the bathroom counter from the cold spigot when you turn on the hot spigot. Also my significant other is 6’3″ and the shower head was so low he had to bend over to get his head wet. It was perfect for me, at 5’3″ and the water pressure is great. I love all the shelving in the shower! So many places don’t have enough space for two peoples shower paraphernalia but this was great. There is no free breakfast offered, and we didn’t partake of the restaurant. The grounds are beautiful and it’s pretty clean and nice. Fountains and landscaping are very well maintained and add much to the beauty of this hotel. We feel the price was relative to the quality and are not unhappy with the hotel. I do miss my fancy French lotion though. :(ADD ON!!! Couldn’t find my phone, knew it was in room, had to leave for appointment. Was worried it was hidden by dust ruffle and might be stepped on by housekeeping, called desk from BF mobile, woman who answered went to our room, located my phone, moved it to safety on nightstand table (it was under dust ruffle) and called to let us know it was found and safe! EXCELLENT CUSTOMER SERVICE in this case, don’t know what happened with my lotion call back!!! Definitely lessening the sting of my lost lotion. Added a star because of it! Thanks Amber?

We held our wedding ceremony here on 3÷19÷16. Everything was well managed, set up early, and a gorgeous setting. The hotel’s event planners were on site and helpful and responsive. The bridal room included in the package had a sliding glass door and patio directly adjacent to the gazebo. The king size bed was extremely comfortable and the room was very clean. The groomsmen were given a room in another building to get ready. The water fountains could be turned on or off depending on our needs. A speaker and microphone was provided so the guests were able to hear the pastor. We held our rehearsal on site the night before and the event staff were very helpful then. I would definitely recommend holding a wedding here

We were driving from SFO to LAX for a Bruce Springsteen concert. I wanted a clean room, comfortable beds, and quiet location to sleep for the night. It passed on all 3 requirements. We have no complaints from our experience.

I’ve stayed here on business on a couple occasions and it does the trick. Nothing fantastic, but nothing negative to report. Downtown Marriott would be the preferred destination but it’s normally booked when my room is booked.

While not fancy, the Four Points in Bakersfield is clean, conveniently located in a safe business/​commercial area about 5 minutes from the 99 and 10 – 15 minutes from Downtown Bakersfield. Wi-​Fi was free and our room came with a small refrigerator/​freezer/​microwave unit. All in all, it’s a good place for a family to stay while travelling up/​down the 99.
We arrived after dark and our room was ready. The layout of the hotel is almost like an apartment or condo complex with several different buildings that dis-​connected. This wasn’t a problem for us, but some folks may not like having their room in a different building than the main building, which requires a lengthy walk or a very short drive. Also note there is no elevator access to the second floor rooms. On the plus-​side, it’s sort of nice to be able to park very close to the entrance to your particular building.
As for the room itself, everything was comfortable, clean, and functioned well. The décor seemed fairly modern with nothing worn out, but there were some odd things like some lumps in the carpet (sloppy installation).

Hotel was very clean and nicely kept. Very easy to find and close to what u need. Beds are very comfortable and the staff very accommodating, called for a crib and it was delivered within 10 minutes. Hotel was quiet so we were able to rest comfortable after a long night of trick or treating.
Jason and Ramon were amazing, they made our check in easy and fun on a Halloween weekend! We are planning another trip to Bakersfield next month and we will definitely be staying here!

I need to start by saying that the staff is friendly and fairly efficient and did (sort of) respond to our issues. The problems here are obviously management problems and not staff problems.
When we went to our room in the 300 building for a 4 night stay, we started to unpack and realized that there was still food left behind in the dresser from the previous occupant. I realize I’m not getting a brand new room but that’s just gross.
Later my husband went to sit at the desk chair and it was a torn up. The pleather was literally peeling from the fabric and the fabric underneath was filthy so it had obviously been that way for some time.
The curtain had a hole in it and the shower gel was in a dispenser that was clogged or empty and it was never fixed even though we called and let them know. The towels were also old and dingy, not fluffy white.
All these little things are forgivable except this is a Sheraton Four Points! This is supposed to be their top of the line product and I would expect a certain level of reliability. Holliday Inn has a higher standard than this hotel.
I also sent an email to Sheraton Corporate and they never bothered to reply. I think this brand that I used to be able to rely on is tanking. It makes me sad.
On a positive note, the hot tub was warm and comfortable and the room service was prompt and tasty. The desk staff was gracious and offered us a free breakfast for our troubles.

My stay was brief and I’m not a fan of the «campus» layout. When I check in, I don’t want to get back in my car and have to drive to my room. That said, the room was big, bright, cheerful and clean. It’s not often that I check in late to a hotel, turn the light on and smile! I travel this way frequently and my #1 (The Padre) has been full lately so this Four Points will do nicely as a back up.

SAFE
We first tried a handful of brand names like Holiday Inn Express. They were all in uniformly miserable neighborhoods. We saw: prowling cop cars, a chopper with an active searchlight, a woman who appeared to be a prostitute, a front desk guy inviting us to pay cash (no tax) and two cars briefly stopped together in a remote corner.
This godsend is a couple miles off the highway, among office buildings, Starbucks, and banks.

I was in Bakersfield for an interview which was booked by the company. The whole process and stay was a SNAFU from the start. The reservation was updated to be for two beds per my request and preference confirmed by them. Upon check in and after waiting 15 minutes while the desk staff caught up with the pilots who arrived before me, they didn’t have anything with two beds so they said they would have the day manager move me.
The next morning, I’m getting ready and see bugs in the bathroom. I’m moving rooms so I take a pic and video to let the front desk know to clean and exterminate it before the next guest checks in. I get to the front desk to see if they will hold my bag until I get back and they assign me another room but they basically said I’m stuck with the room I have. Like hell. So I explained all the events, what the staff said they’d do and that they have a bug issue (with proof… see for yourself in the picture and video), so if they truly couldn’t do anything, I’d be checking out and letting the company know. Oh, miraculously they were suddenly able to «accommodate» me. But, be warned, they didn’t seem phased by the reporting of a bug issue and didn’t seem like they were going to do anything about it.
Then, a couple of weeks after I check out, they call me for a credit card to cover the stay and a restaurant charge for 2 people in their restaurant which I never stepped inside. It turns out the charge was for someone else, and they ended up pissing off the company because they told them I charged an expensive dinner for two to the room.
All of this and at no point was there an apology!
DON’T STAY HERE! Plenty of other hotels in the area not as run down, dirty, incompetent and unfriendly!

I was in town to work for a couple days. I decided to stay here because of their location and reputation. The hotel is clean, room was nice and had plenty of space. Bathroom was clean and had adequate accommodations. It was easy to get to my room and out of the area. When I was ready to get some sleep I hopped into bed and immediately felt uncomfortable. The linen was scratchy and rough. Not comfortable at all. That’s my only complaint, but a pretty important one given the point of staying here was to get some rest while away from home. I was thankful I was only there for a night. For the price, I would expect better. I don’t think I’ll be back.

The hotel overall was over priced for how run down it is.
Down falls:
1.A standard room DOES NOT come with a microwave and fridge! Be prepared to pay $ 20 more for a so called upgrade.
2. The hotel does not offer free breakfast of any kind. Just coffee and tea in the lobby.
3. Stained curtains, and bet up old furniture they should just do away with.
Plus:
1. Body wash, conditioner, and shampoo dispensers in the shower.
2.Very comfortable beds!
Overall No I would not stay here again. Very disappointed

There is a place in Nova Scotia called Bedford. I’ve always felt bad for Bedford as it has very little happening, is not at all in Halifax (despite what its inhabitants might lead you to believe) and has a slogan that appears to be mocking it: Bedford: A traditional stopping place.
What does that even mean Bedford? What?! It’s like 20 minutes outside of the city, so if you’re on a road trip you probably aren’t ready for a stop, and though I love The Chicken Burger and that one plant store as much as the next guy, I just don’t get it. OK. This is beyond a digression, I’m reviewing the Four Points Sheraton in Bakersfield, which, deserves the slogan: Bakersfield: A traditional stopping place.
This is an excellent place to stop and break up the LA to SF drive if you’re taking the 5 and not the (much, much longer) scenic route. We started to get antsy for some dinner, rest and possibly a pool break, and as he drove I cruised Kayak, Hotel Tonight and Priceline for a deal that spoke to me. Well Ding Ding Ding! Priceline had a 4 star hotel option for only $ 75, we blindly chose it and were very pleased with the Four Points!
Big heated pool, hot tub and fire pit surrounded by rooms with little patios and big cozy beds. All the amenities of a nice California hotel, at motel prices. What more could you ask for? The lady who checked us in was incredibly kind, and wooed us into the Starwood rewards program. Guess what? It’s free and it comes with a room upgrade. If you travel for work or play a lot, there is really no harm in joining this rewards program. And since you’re checking Unilocal,you know that pretty much everywhere it’s neat to be elite. Winkity wink.
Four stars for Four Points!