Cummins Pacific

Make Cummins your last resort. Took my motor home in to have the generator worked on. It wouldn’t start. They charged me $ 1,300 to replace starter, solenoid, relay, and spark plug. Got it home and it still wouldn’t start. When I took it back they tried to have me sign for a $ 248 diagnostic fee. I refused and argued that it should have been repaired right in the first place. 2 days later they had me pick it up and it still wasn’t fixed. They didn’t charge me but the work order report written by the tech indicated every other reason why it was never going to work right. I feel like they ripped me off. FYI. The company I work for spent $ 57,000 with them last year. They knew where I worked since they always saw me in my work uniform. Evidently this doesn’t matter.

They took them 5 days to fix my truck. New egr valve, new Dpf filter and some few problems. I spent 2k for the parts and another 2k for the labor. It doesn’t make sense why it take so long.

They took me without an appointment and fixed my motorhome which was leaking oil heavily and not drivable. Charges were reasonable.