Cls Pets

This place is disgusting. I’m not sure I’ve ever been in a pet store so filthy. The cockatiels were lethargic, the reptiles were sunken, rabbit cages were soaked with urine, piles of poo in the corners. The whole place smells. Cages were broken, filthy (with or without animals)
Not sure who I would report this place to, so ill just Unilocal it for now.

Unknowledgeable about reptiles… offered to sell us a snake because it was «too sick to breed» him anymore… smh

After deciding to get guinea pigs to teach my kids the responsibility of pets we decided to go to cls because that’s where I was told to go! We bought 2 guineas and after 3 days saw that they were infested with mites! (Yes we should have inspected them but have never had an issue with buying pets from pet stores) I called them and explained the situation and they were quick to recommend an expensive spray they sold and said it will clear up the problem! After 8 days and doing treatments & changing their cage daily one was losing hair and constantly scratching so I called again and wanted a refund! (I get it was just $ 30 but after the spray the littler cage mites we were just so over it) they were so rude! I told them I’m not going to allow my kids to get attached to pets that were being eaten alive and hair falling out! I finally brought them in to show them and one man told me they probably got the mites from my house. #1 so rude #2 we have a dog and cat that have no mites fleas ticks anything! Long story short the guineas died, so sad! And this place is a joke! Just go in and see all the critters scratching, fighting, living in filth, the dust everywhere & not to mention the high prices!

STAY THE HECK AWAY FROM THIS STORE. If I could give this store a –5 I would. They don’t give a single shit about any of the animals they sell. They sold me rats with scabies/​mites and now my entire fucking household is infested and I’m dealing with that issue. This place needs to be shut down, all they’re doing is buying the cheapest products they can and selling them to make a profit. I tried to buy only 1 feeder rat and was told I could not use my card for purchases of 9.99 or less, it has to be at least 10.00. So I asked if I could get two more rats figuring hey, I’ll have two extras I guess. So the total with the three came out to 9:74 I believe… SO I said, «Hey, just let me give you 30 more, it’s no big deal, that way I can use my card cuz I aint got cash.» This intellectually inept young lady behind the counter tells «I’m sorry, I can’t do that, it will show up on the register.» YEAH IT WILL SHOW UP THAT I GAVE YOU MORE MONEY. LEAVE A NOTE FOR YOUR BOSS AND EXPLAIN if 30 cents is that big of a deal!!! Holy cow. So I had to buy 2 dog biscuits just so I could get my rats with my card. Ridiculous. ON TOP OF THAT, she gave me the three rats in a used cricket box full of cricket shit and dead bodies. IF THIS REVIEW IS TAKEN DOWN I WILL MAKE A NEW ACCOUNT AND POST IT AGAIN. IT IS NOT FALSE. It’s the truth. I have never, in my entire childhood had a good experience at this store. Thank god for Unilocal,so now people can be warned properly before wasting their time at this janky ass pet store. My boyfriend was with me and wrote a Unilocal review as well. IT IS NOT A REPEAT. He experienced this with me, and is even more upset than I. I take the lives of animals seriously, feeder pets or not. They all deserve the best life possible while they are alive, even if it’s for a short period. THAT ASIDE, at the very least they should be treated for mites and bugs so as to not pass it on to PEOPLE. That’s called good service! I guess they aren’t very educated and don’t know that mites can transmit to people… I’m so damn surprised. The sarcasm is literally oozing from my mouth.

I personally have a good taste in my mouth from this store. They have an excellent selection. A knowledgable staff (to add a comment regarding other reviews) that in my experience do not seek you out, but, when you go to them, know what they are talking about and won’t jerk you around for a sale. Plus they carry cow femurs that keep my huge dog busy for months.
CLS is the jam in my opinion.

the place is horrible i used buy rats for my snakes there but not anymore. i have gotten mites twice from them. the last time i went in there most of the snakes were in really bad shape, five had mites (i have gotten pretty good at spotting mites thanks to them). never buy feeder rats from them

I’m going to have to agree with the majority of the reviewers about this business. I had similar experiences here.
The staff is not friendly at all. I have been here a few times to check out some stuff for my parrots. The staff is not welcoming nor do they seem to give a rip if you come back or not.
I went specifically for bird necessities so I can’t speak for the rest of the store. But, what little they did have for birds had a very thick coating of dust on it. The bowls, treats, perches and food sacks were all covered in dust. Whatever, it just makes me wonder how fresh this stuff is. Has it been sitting there for a year or even years? The prices were sky high as well.
Anyway, I bought a small toy because I didn’t want to be rude and walk in there and just walk right out. Not impressed. I went here so that I could support a small, local business and I ended up at the major pet chain anyway.

Filthy over crowded reptile tanks, underfed and dying snakes. mites, on rodents and the shop uses Sevin dust to «Treat for fleas and mites» this is poison and can kill your reptile to consume this poison. Filth is the standard. inspected monthly by animal control due to hundreds of complaints. Shop elsewhere.

overpriced, staff isn’t very friendly.

CLS Pets, a Bakersfield institution for many years, carries a variety of pets and supplies sure to appeal to everybody.
Where else in town can you purchase such a wide variety of snakes, from baby snakes under a foot all the way up to full size pythons? There are other reptiles, including lizards and desert tortoises and a variety of birds such as budgies, lovebirds, and finches. For those more into warm fuzzy mammals, they carry bunnies, guinea pigs, even dwarf hamsters. Bring the kids down to take a look, but don’t put your fingers in the cages, as some of the animals, turtles in particular, can bite.
They carry food and supplies for everything from budgies and hamsters all the way up to horses. They carry dog and cat food, toys, even clothing.
Some of their items are more expensive than other pet stores in town, but my mom was thrilled to discover some pet sweaters marked $ 9.99 that she’s paid $ 15 for elsewhere in town.
The interior of the store is not very fancy, and you’ll have to enter from the rear parking lot, but the people who work there are friendly, so come on down and check them out!