Autumn Glen

We have leasing a two bedroom apartment from Autumn Glen since March of 2015. We have been very happy with the pride they take in taking care of the property and its tenants’. Between the courteous staff and hardworking, prompt maintenance team the properties are well-​maintained and clean. The gardeners keep the appearance tidy and regular pest control keeps bugs and critters out! When we decided to expand our family and look for a bigger place Autumn Glen Apartments were more than accommodating and helpful when we then decided to stay and transfer our lease to a 3 bedroom 2 bathroom. Awesome place to rent, especially if you like being taken care of!

The short: Turn and RUN not walk RUN away from this place! Here’s a HUGE list of why…
The long: With a very short time over a weekend to find a place to move to from the west coast we bounced all over Bakersfield. There were very few places that either could show us a unit to view, were not in an area of town that had drug dealers on the corner, had residents telling us horror stories about push ins robberies and worse, or just simply had availability. When we came to Autumn Glen it looked clean and the office staff was super helpful. They spoke of how it was safe and nothing happened there. They showed us a unit and told us what was going to be available when we needed it and that it was going to be renovated. Great!
Fast forward to moving in and everything was not as expected. Sure we had new carpet but there were things like old railings hanging off the wall or welds broken and rusted out. During the FIRST night while unpacking I heard a noise outside, but didn’t think much of it because there is a pretty busy street out front plus neighbors all around us. The next morning we went out to the car and the window was broken on our car and it had been rummaged through. We contacted the office and reported it. After talking to a neighbor we were told never to park in the parking spot reserved for us because people break into cars. So parking spot is useless and you have to street park. The office claimed that they were going to be installing lights and cameras in the back, plus increasing security patrols. When we moved out 1 year later there were still no lights or cameras and I had NEVER seen the security patrol.
Some of the neighbors were great and some of them were just simply trash. We had one who kept coming to our door asking for our internet password or to run an extension cord from our apartment to theirs because they got shut off. There were street fights fairly often, a few occasions of people driving through throwing bricks through car windows, homeless people knocking on doors, break ins both apartments and storage units, and I can’t forget the 6 visits from the CPS and the police looking for previous tenants. On 3 different occasions stolen cars were dumped in the parking spots in the back which coincidentally we found out had a meth lab and dealer on the opposite side of the wall. Oh and lets not mention the speedway that is blocks away so you hear race cars until well after dark.
Heard enough yet? If not how about some unqualified maintenance workers who rigged things to get them working. My lights in the bathroom flickered like something in a horror movie. After the workers looked at it they claimed it was because a neighbor must be running a vacuum or something I told the office I wanted an electrician to look at it. Sorry my neighbor is on their own circuit whatever they did wouldn’t effect me. Come to find out the electrician found a cheap $ 2 electrical cord spliced into the line in the wall. The line had been arching and was taped up with paper masking tape!!! The line was live and had a drain on it which meant it was going somewhere, but there was no telling where it went. After removal everything still worked in the unit so there’s no telling. The electrician said it was a miracle we had not been burned to death.
When we moved out we had to call for weeks to get our deposit returned and even then they took half of it for random things they claimed they had to fix even though they did a walk through when the apartment was empty and said everything was great.
Taught us to rush into a decision just because we were on a clock. We should have done more homework.
What works: The office selling you on a fantasy
What to improve: Security, parking situation, tenant screening, maintenance staff