This company is horrible and heartless. my Mother, who passed away 7 years ago has been on their mailing list for 6YEARS. She never even had a hearing problem. When i called them to tell them to STOP sending junk mail to her they told me they could not do that because their mail comes from some place in California. Why that matters is beyond me. . I am now saving all of the mailings from them and have my call on recording. I have been advised by my employer who is an attorney to do so. I will be filing a better business complaint against them.