Y Tire Sales Of Azusa

Went in at 3pm to get an oil change, was out of there by 335. Total cost was $ 30. Efficient and affordable services. Will be back for tire alignment and transmission fluid change.

This place is literally the worst place to go to when you need something done quick they took over an hour to change my tire because I had a flat. Literally all I needed was them to put the spare and the rude ass old white guy at the front is not helping this place. Get better customer service reps or remain that old place hidden behind the gas station that no one goes out of their way for. Absolute garbage this place is

I came in because my tire was slashed and needed the spare put on. After rudely being ignored by the old man at the front desk he finally asked what I needed. He said everyone is at lunch and I would need to wait til 1 pm. I decided to leave my car and go grab coffee. I came back at 1:10 and he never gave me a time frame. I finally asked around 1:30 when my car would be done because I still needed to get my new tire! He raised his voice and told me I needed to wait because they have a lot of stuff going on right now.
I sat back down and continued reading. About 15 minutes after a mechanic came in and said he needed the wheel lock key? The old man at the front desk, I believe his name is Dave, turns and yells at me across the room, «hey you where is your wheel lock key?» I told him I was sorry and had no idea what that was or where it could be. He yelled at me saying «well how am I supposed to get your tire off if you don’t know where he key is?» He stormed out of the room and left me not knowing whether my wheel would be fixed.
I know nothing about cars and for him to get frustrated (because I’m not an expert) was so rude! Finally after waiting for another hour after I was initially promised it would take less than 20 minutes, Dave said again «hey you! Your car’s almost done.» As I get up there to pay he sighs when he sees me pull out my debit card and remarks «Ugggggh, you don’t have cash??» I told him I’m sorry I wasn’t aware it was cash only. (There was a card reader directly in front of me) He took another long sigh and complained he would now have to make an invoice.
Overall, WORST experience getting something repaired. I’ve never been treated so awfully. DO NOT GO HERE. WASTE OF MY TIME AND MONEY.

You should check all the bad reviews! Before going to this place! Worst customer service ever! Grumpy old men should quit! Retire!

Be careful with this place I strongly believe one of there employees key my car just cause I was parked in front of their store. And sadly to say I’m a customer there. If you don’t want anybody parking in front of your store you guys should put up a parking enforcement policy.

HONEST,
STUDENT DISCOUNTS,
GREAT PRICES,
FAST!
GO HERE!
Owner of 2000 VW Beetle/​Oil Change (March 2014):
This is my first car and I was in need of an oil change. I had tried JFFYLB across the street… You can read that review on their page. Anyways I heard great things about this place so I went here instead.
This place doesn’t just do tires, they do oil changes too!
I went with my friend to get oil changes for our cars. We were greeted by a nice man, I think his name was John. We discussed what we needed and he was helpful and had us fill out paperwork, then we handed over our keys and he said it would be done in an hour or so. So we had lunch at Chick-​Fil-​A right there a few feet away. Our car was ready within 40 min.
My car needed premium oil, which I didn’t know about, so he gave me all the discounts available so that I could get the best deal. I went in thinking that I was going to pay the $ 30 oil change, but it was around $ 80 for premium. But with all the discounts it came out to $ 75. He was very honest and helpful. My beetle is Turbo and the oil I was using wasn’t the right one, which was causing problems to my little bug. He also checked the tires and told my friend that her Lincoln was in need of new tires soon.
My cousin had also went here to get a new battery for her car because every 3−5yrs or so it is said to change your battery. The guy checked her battery and recommended not getting a new one, because her battery was in great condition to go another 2 years. He didn’t care about getting a sale, he was being honest. His honesty is what will get us to go back and continue to give them service. Rather than taking the money and replacing a battery, they built trust and gain returning customers.
HONEST, STUDENT DISCOUNTS, GREAT PRICES, FAST!
GO HERE!
PS, there is also an older man, he may seem slightly blunt, but its sort of typical for older senior citizens… The other man apologized if he seemed slightly rude. He’s not really, I met him too. :D

I’ve been going here for 5 years. I’ve never been ripped off and have never received a hard sell. My kids like this place, too, so they bring their cars here as well even though they live 10 – 20 miles away.

Y Tires staff is the best. They are always fair and have great customer service. The mechanics go above and beyond with their job. You can get new tires or an oil change there. They do everything from A-​Z in the USA!

Good shop for maintenance items like tires and oil changes.

Paul helped me out. Very reasonable prices. Friendly, good service. Recieved an oil change and complimentory brake inspection because of a brake light that was coming on. Highly recomend!

Been a regular customer here for 20 years and they have always made me feel comfortable, but not treat me like a stupid female customer. John and Dave have always been honest in their prices. I talked to Paul on the phone about new tires on my old ’05 Jetta and was very pleasant to talk to. If you feel like your mechanic is treating you bad, come here to Y tires and get good service!

You know how finding a good place to get your car serviced can be a crap shoot? If you are needing car service or tires just come on in & see Paul, Dave, or John. They are honest, offer fast service and reasonable prices. We’ve been using them for over 10 years. I went in once with quickly deflating tire via large nail. They fixed immediately and wouldn’t let me pay.

I only go here to have my car worked on. Fast, inexpensive, honest, polite, and clean.

Problem with tires? Go to John! He’s very nice, and very honest, something you rarely see in automotive support people (the rest of the staff is amazing too! I just don’t know their names). He’ll tell you what he thinks you should do (deals they have, competitor’s prices etc.). Once there are changes that need to be made, he calls you before he makes the changes. No surprise extra charge. They are even quick when busy. Very helpful, and very friendly!
I had a tire randomly go flat, John didn’t have tires in that day till later, but he filled up the air for free and actually said I might not need to purchase a tire. Almost every time I’ve gone to get something done with my car elsewhere, I’ve been told I need to do more work than I expected.. . It was a treat to hear that my car might not be as badly off as I thought!
APU students get a discount!