Cheryl and Michael are extremely knowledgeable and friendly. Any need you have to improve your sleep they can and will help you with! If you are looking for a great deal and New bed, go see Cheryl and Michael at Mattress Firm!
Tanya M.
Classificação do local: 5 Glendale, AZ
Such great customer service! I was greeted by Carlmann the minute I walked in and immediately asked if I needed help, unlike their competitor. Carlmann was so genuinely friendly and listened to what I needed and wanted and focused on that rather than on try and sell me the most expensive items! The excellent customer service earned my business on the spot! I walked out purchasing what I had intended shopping around for! Goes to show that customer service is still valued!
Jamie K.
Classificação do local: 5 Escondido, CA
I shopped at the Sun City store on Del Webb Blvd. Nat Nankin was my salesperson. He was very professional and patient as I took my time deciding on a mattress. No high pressure as it took many trips before I made up my mind. As promised, my mattress was delivered within 2 days and delivery men were right on time. In less than 30 minutes, everything was all set up and I have had a wonderful night’s sleep every night since then.
Cherissa C.
Classificação do local: 5 Phoenix, AZ
Very, very impressed.!! When me and my boyfriend first walked in, we thought, «oh man, this is a tiny store.» We didn’t have too high of hopes for what was inside. I was skeptical at first, thinking this place would be like rent a center, where they charge you x300% above with major interest and shitty products. But I was wronnngggg, we were greeted with a friendly face who wasn’t the least bit pushy. Our salesman was very helpful and knowledgeable of any questions we had. And we had a TON of questions. But he stayed patient with us, let us roam around, and encouraged us to compare beds. We got a king bed and 2 pillows within 45 minutes of being there. They have 0% interest, as long as you pay on time, low monthly payments, a great warranty on their products, and great customer service. Also… we were able to schedule a bed drop off the next morning. Between 9 and 12. I figured they would be like other places and not show up until 11:59. But nope, sure enough the movers showed up at 9:15!!! We were ecstatic. They brought the bed up, no problem. They moved our old bed into the guest bedroom instantly. And they were out of the house by 9:35. Amazing.!! I would 100% recommend this store. And this company. It’s a great way to build credit and get what you want.