The Home Depot

Corey from garden seemed very unethusiastic about his job and gave me vague instructions towards where the screwdrivers were, but he wasn’t in any way rude atleast. Despite the horrible directions i had arrived to the screw drivers and had gotten a great one that happened to be of the HDX brand! Ill definitely return to this store!

Twice in one week asked to get a lift of wood down, waited over 20min each time ended up walking out each time.
Today, Asst Mgr Sean just looked at me and walked away after bringing this to his attention. Next just give me the finger or spit on me. Worst customer serv ever, too bad b/​c some of the people there are pretty knowledgeable and very helpful.
I guess lead by example isnt a motto Home Depot has taken to heart on their mgt team.
I guess Lowes, National Lumber, Ace Hardware, Cape Cod Lumbers sales will increase now.

Two times I’ve gone to this store and found the staff unhelpful. This last guy in electrical was lazy! I copied all the information off the bulb and he said «those numbers don’t mean anything to me». He wouldn’t look for a cross-​reference replacement. I had to ask to have customer assistance page twice to get any help at all. I think this is a store management problem, not a problem with an individual staffer. Go there if you know exactly what you want because they staff doesn’t seem motivated to do anything other than to wear an orange apron and collect a paycheck.

Nothing worse than an employee who doesn’t have a clue about the area there working in. If you hire people in certain departments make sure they know the products! Thank God for the Internet!!!

Not a single staffed register in the store. I know it is a dyi store but there is a limit. Give my neighbor a job and hire a cashier. I left my merch and went down the road. You want my money? Give someone a job.

I recently placed a custom order for an Andersen 3000 storm door, and after receiving it and opening the package I found that it was not the correct model. I had originally placed the order with the Home Depot associate for the self-​storing storm door model, but he had incorrectly ordered the fullview model instead. At that time he had told me the order was final. Seeing as how I am not an expert at home hardware, I took the associate at his word that he had placed the order correctly. I had confirmed that Andersen 3000 was the correct model, but in terms of style, it might’ve well been Andersen 3000 XYZ123ABC whereas I had wanted Andersen 3000 XYY234ABD.
So I went back to Home Depot after receiving the door to explain that I want the door exchanged for the model I had originally wanted. Well, not only was the supervisor at the store rude and gave me a brash attitude, she blamed me for not reading through the 5 page fine print. I then explained that 99% of consumers who make these purchases just take the order with good faith that the associate places these orders correctly. But not only did she continue to speak to me with a blame-​it-​on-​the-​customer attitude and tone of voice, she finally scoffed and said she would take back the door, but with a 15% re-​stocking fee. But no way would I give them any more of my money with such a terrible customer service attitude.
Switching to Lowe’s now. Never again at Home Depot.

Since moving to the area, I’ve made several runs to this Home Depot as it’s the closest one to my house. They’ve all been pleasant experiences, but today’s visit on Black Friday was the best yet. I needed some home décor items, some tools, and some electrical supplies. Basically had to be all over the store.
Despite the huge crowds, staff repeatedly asked me how I was and if I needed any assistance. I found everything I needed and wanted, except one item that had sold out due to the crazy low price. Two employees even wished me a «happy holidays» and «merry Christmas».
Will happily continue to do business at this Home Depot.

Came here to buy some electrical products, as I haven’t been here in a while, first, getting into this Home Depot was horrendous, as IKEA’s traffic is so much, second, they didn’t have what I wanted, third, there was no one to help find anything, I will not be coming back to this Home Depot as there are other options in the area.

Just bought a house and come here ALOT. They are always helpful and knowledgeable about what you need to get the job done right.

I’ve shopped here for years for small DIY projects. My husband used to be a commercial painter, so needs little help, we get all our supplies here. My garage door was skillfully put in by them 17 years ago and still looks and works great.
Last month I had them install wooden blinds in a newly refurbished room. There was a delivery snafu and delay with the installer Marcus, but Joanna more than made up for it in customer service. We plan to have more windows done by them in the near future.
I have bought many lighting fixtures from them at low prices which provide great statements in my décor. Their nursery is also great, and I am eyeing some of their patio sets!
Love this store!

I bought a lawn mower at Home Depot, it only lasted a few months!
I bought a snow blower which never even started, not at all. Went to use it on the first storm and it just wouldn’t start either gas or electric start.
Needless to say, Lowe’s is my store now. Bought a snow blower there for our house up north and it not only worked on the first try, but it kicked butt on a foot of snow. Gonna have to stick with Lowe’s.
The service at Home Depot wasn’t the worst, it was average. But what kind of stuff are they selling here?

Great store!!! best Home Depot around!!! so very helpful! thanks Chris.

The employees here were unmotivated and not helpful at all in renting a truck. Except for one outstanding employee. Greg made sure we were taken care of and jumped through hoops, including calling tech support and searching the web to get any answers and solve any problems until everything was fixed. Greg went above and beyond my expectations and any other employee at this particular home depot should model there work ethic off of his

Big store, conveniently located and with plenty of parking. Good, standard Home Depot.

Like all Home Depots — reliable, immense, friendly staff, decent prices.

I come here often and always have great service. I bought some beautiful plants here today and they were perfect. Got a huge tropical plant for only $ 4…that is right only four bucks! The greeters at the door and my check out sales person were all so nice.

Employees everywhere… none of them too helpful though. Products and supplies everywhere… none of too much quality. It took me forever, even with all the help around, to get eight pieces of lumber cut to the same size.
If there are future reasons for me to need a hardware store… I shall cross this location off of my list.