Scarvelli Floors

We have beautiful carpeting installed in 3 bedrooms in our current home, along with ceramic tile and use Scarvelli Flooring at the interior design business for whom I work. I have an appointment with Scarvelli’s for our next home already before we move in.

Whenever possible, I try to support local businesses as opposed to big box retailers. It was this commitment that led me to Scarvelli Floors. Unfortunately, the idea that the local small businessman will go out of his way to provide quality service and product to retain local business was lost on this company. The sales process was fine and without any issues. But it was all downhill from there. It took an unusually long time to get the carpet. When the installers came the carpet REEKED of cigarette smoke and I had to open my windows in November to rid the house of the smell. I also do not believe that the pad they installed is the one they showed me in the store. And the absolute mess the installers left took me 2 hours to clean up! The final straw was when one of their contractors took me for $ 60 for a «side job» that he never completed! I called Scarvelli’s to track the guy down… the owner offered to send me a check for the $ 60 with his apologies. I never received that check or any follow up from the contractor. DO NOT do business with this company.