Champion Kia of Avon

If I could give Champion Kia zero stars I wouldn’t hesitate. The way I was treated here was at bait and switch and flat out lying. I know those are strong words but I worked with several Kia dealers pricing out cars for a family member and none were as dishonest as Champion.
A family member of mine was interested in purchasing a Kia rio and Champion had a reasonable selection. On their website you can request a quote on a specific car meaning each individual VIN in stock is represented. I got a response back below:
Hello Jason,
Thank you for your interest in the Kia Rio! We’ve put together our best possible price for this vehicle, which is $ 15,099 which includes all taxes and fees! Do you have time to come out and see the vehicle in person?

Thank You,
Jon Burgoni
Business Development Manager
Champion Kia of Avon
Direct # (317) 647‑1055
Next Best # (317) 647‑1030
Email :

I checked around to other dealers and Champion appeared to have very good pricing. I stopped in the next day and we found the exact car matching the VIN in which I requested the quote on. Everything looked good and we were all set to purchase the car. Only one problem. The price jumped over 5100 dollars! The salesman was basically useless so I asked to talk directly Jon. The salesman disappeared for a long while, maybe to wear me down or maybe he didn’t have a clue and got lost. I walked over to the counter where the rest of the salesman were eating donuts shooting the breeze and one of them made the effort to set down his donut and find Jon. I asked Jon why the discrepancy in price and he informed me that the car I had requested a quote on had sold. I calmly explained to him that I had just driven the car that matched the VIN we were discussing. He continued to insist the car had been sold and 20K was the best price they could do. Champion went from one of the best deals to the worst pricing of any of the Kia dealers.
I was flabbergasted a the level of dishonesty and the amount of my time they wasted. I immediately provided direct feedback to Champion without a response. Perhaps this is management approved sales practice. Regardless I’ll never be back and will continue to share my poor Champion Kia experience here.