Avon Auto Brokers

This review is based on the experience I had just trying to test drive a car.
I get in my car and drive 25 miles to Avon with the intention to purchase the Nissan maxima.
So based of the dealer’s website is stated the dealership would be open on Sunday. I get there the no one in the office so I called the hand written number on the dealership window. Criag answers and tells me that there are 3 locations but he’ll be right over to my location. We figure out the car I’m interested is located at the brockton dealership. He tells me he doesn’t have a key to the other location (which is two miles away). He then tells me for a small deposit I can come back later and test drive the car. Now in my experience with the whole buyer and sales man relationship I thought the test drive was just a prerequisite. So I drive down to the Brockton location and call criag. During this time he was supposed to be reaching out to someone to obtain the key to the car. When I finally reach him he puts me on hold to then locate someone with the key for the car. This was whole bunch of fail.

so i’m in the process of buying a car from them right now. so far so good. they completed 4 out of the 5 items they definitely said would be taken care of from the time they «sold» me the car to when it’s ready to be picked up. if they don’t complete all of them, this review and rating will be revised to reflect that.

We bought a car from there Memorial Dr. location a year ago. It was a low mileage Mercedes, and as with any used car it had a few issues. We spoke with the owner Dana and he was very pleasant and extremely helpful in helping us.
We even looked at trading our vehicle in and purchasing another one, their trade in prices are EXTREMELY good. When we are looking to do business and purchase another car my husband and I will be coming back. I really like Dave Goldberg, the internet sales Manager and the owner Dana is VERY easy going.
Used car dealers are sometimes very one way and what you buy is you get but they are the type to go above.

These 5 star reviews are fake. If you shop here and get ripped off, don’t come back and post on Unilocal because there are tons of people warning you to stay away. Prices are waaaaaaaaaaaaaaaaaaaaaay inflated. Use edmunds or nada to check their prices and you’ll see them 3−4k over retail! There must be a lot of dummies in the world who buy from them though. Good luck.

I recently stumbled on to an AutoTrader advertisement for a BMW being marketed by Avon Auto Brokers. The price was extremely competitive, and after navigating to their website and reviewing their stock… I decided to take a drive down to the lot and check out their inventory.
I had been searching for a mid-​mileage BMW or Audii and had gotten a bit frustrated with my search. Most lots have maybe 1 or 2 BMW or Audi’s, but not multiple. Not so at Avon AB. They had like 100 different luxury imports to choose from. Honestly, I have never been so impressed with the stock at a used car dealership. The other nice thing is that the cars are priced fairly, so there’s not much price negotiation required (I didn’t even bother). Further, the finance department got me a great rate (2.88% on a used car?!? That’s almost like free money!).
My one gripe about the place was that once I had decided to buy a particular vehicle, it took a while to get things moving due to staffing issues. They seem to attempt to schedule most client visits and can’t handle a flood of ‘walk-​ins’. This is being a bit nit picky, but it does warrant mentioning. It also warrants mentioning that I did NOT have an appointment.
My other complaint is that the dealer doesn’t have a plate runner so I was forced to go to the RMV. I get that this isn’t a Luxury high-​line lot akin to buying a new Lexus from Herb Chambers, but still… If you spend upwards of 20k on a car, you should be able to get the lot to take care of the registration for you. Honestly, if I was buying another car I would make every attempt to buy at a lot that DID have a plate runner to avoid sitting in the RMV for 4 hours. I’d even pay a fee for it. The one other thing that is also kinda weird is the email advertisements that I continue to receive from the dealer where the manager talks about himself as Mr. so and so in the third person. It’s ridiculous, off-​putting, and makes the guy sound like an jerk. I mean, I laugh out loud when I get the emails, the guy sounds like he’s the CEO of a mega corporation. Reality check: You are a GM of a Used Car Lot in BROCKTON!
All in all, I didn’t feel like the sales people were sleazy (which is saying something for a used car lot), and the location is pretty convenient off of rt. 24. That paired with teh fact that the inventory and prices simply can’t be beat make this a very good option.

This was the 3^rd time I bought a car and the best experience I had yet. The experience was very relaxed and there were no games/​BS with the sales process. Here is a breakdown of my experience.
The Search — I used their website to find the car I wanted. Their website is very user friendly and goes into a lot of detail about the car including a free car fax for each car. I saw 2 Saabs I liked, one that was within my price range and one that was not. I should note now that when I got to the dealership, one of the cars I wanted to purchase was already sold so if you see a car you really like, call the dealership as I think they need to do a better job keeping their website up to date (a week later, I still see the car that was sold still on their website).
The Test Drive — Ron was my salesman. Very relaxed guy. He felt bad about the car I wanted already being sold but said he would show me the other car I liked (the one out of my price range of course). He gave me the keys to the car and let me take it out on my own. The fact that I got to take it out and was able to take my time inspecting the vehicle without the salesman with me and distracting me was a major plus. Before I took the car out, I did tell Ron that the car was out of my price range and gave him the number I was willing to pay (thought to myself here we go again with the negotiation game…).
The sale — When I got back from the test drive, Ron was already outside waiting for me. He said that he spoke with the owner and that he would lower the price to what I could afford. I was very happy as the part I was dreading the most was over in 10 minutes (where in past dealerships hours for this process to happen).
Financing — Basically filled out the application and they called a good amount of banks to get me the best rate.
The Delivery — I will say that the benefit of the previous dealers I went to were able to take care of the registration and plates for me where I had to do it on my own with Avon. Not a big deal but wanted to make sure anybody that reads this review knows this. Also, the car was not gassed up and there was a 2^nd key missing. However, the owner Dana (who is an awesome guy … again not your typical car salesman) gave me cash to compensate for the gas (as he told me they usually fill it up before the car is delivered but overlooked my car) and Dana was able to locate the 2^nd key the next day.
Overal, though there were some small complications, this car buying experience was above and beyond any experience I have faced in the past.

If you generally have the feeling that you will get screwed at the dealers, this place will surely enforce it.
Lack of responsibility, poor products, overpriced cars, and complete disregard for the customer.