The Tire Choice

This place is great. I worked with Jimmy the manager he helped my wife and I with the prices on my tires. I also over heard him offering another customer door to door service. We will be coming back.

Went for an oil change and the the entire staff was professional, friendly, and courteous. I will always recommend for anyone to visit here, especially because of Jimmy, Ryan, and especially Jorge.

Good, fast and nice price service. For an oil change, tire repair go there. By the way, they rotate the tires of my car with out asking. This is what I call ad value service.

Went in with a nail in my tire. Service tech was honest and said nail was not deep and did not cause a leak. They didn’t charge me for it.

When I had my old Toyota Yaris, I took it to this place for years. I was a regular here hie basic maintenance like oil changes, new tires, filter changes, etc. I never had an issue with the customer service or staff.
They would send me coupons in the mail often, so I got my oil changes, tired rotations, etc at a discount every time. Once I had to get an oil change, filters changed, and four new tires. Not only did I use a coupon, but they also have me a roughly 20% discount just for being a regular.
What I like about here is that they are open on Saturdays and Sundays, and if you go during the week, there’s a nice café next door for you to have coffee and read while you wait. A big plus, since their waiting area is tiny and uncomfortable.

Not trustworthy. Although we found 2 employees of kind nature, we were told by the cashier that our car had a long list of issues. We then proceeded to speak to the mechanic directly and found that the mexhanic’s interpretation of what was wrong with our cardid not match the list of issues the cashier had just told us. As we began to ask more questions on why we were told more problems needed fixed than what the mexhanic’s story entailed, the cashier signaled the mechanic to «stop talking» to us and immediately he was no longer able to explain our car’s status and what he had found.
This interaction proved this shop is good at adding on unnecessary issues to cistomer’s repair bills to make more $. This scam is nothing new in the auto repair world, so add this shop to your DO NOT VISIT list.

This review is based just on a few phone calls. I was looking for specific replacement tires for my car, which unfortunately Tire Choice didn’t carry. However, they gave me the name of a competitor that did carry the tires. Not only that, a few hours later I got a return call from Tire Choice telling me they had found the tires I wanted! I consider this superior customer service and will call them first for my tire needs in the future.

The store refused to credit back my front end alignment service after the mechanics attempted to do the work on my car 3 times!
! I became seriously disgusted because they didn’t even road test the car after I kept bringing it back. The first time was aligned wrong, car pulled like crazy, the second attempt the car still pulled and steering wheel was way off, not centered, the 3^rd attempt was the same except the steering wheel was off centered on the other side and car still pulled to the right.
I missed time at work for these waste of time and they expected me to go back again for a 4^th TRY!!!. Never again will I trust my car to this store. I went to another shop for this alignment, 20 mins later it was normal. Computer sheet before and after. Showed my car was not done correctly from your people. ;-(.
I went back to show the receipt and computer proof copy and requested a refund. They refused. Only store credit. I’m not planning to get my mustang GT serviced here again. I’m a good customer, just spent over $ 1200 for tires on my wife’s Mercedes. I was shocked how the service writer treated me with little respect calling me «Bud» instead of Sir. I asked him to get authorization for the refund, he refused. I gave him a copy of my recent repair receipt. He had a bad attitude! I have disputed the charge with my bank, I will soon file a complaint with the BBB. I work for the largest private employer in south Florida, I’m planning to give negative feedback on my companies board of what happened to me with the tire choice.
. I simply wanted a front wheel alignment and not to have problems like this. Your people should be embarrassed.
By the way, their 30 year MASTER TECH shouldn’t be working on cars!!!

This review is for the Tire Choice located on Okeechobee and Golden Lakes Blvd in West Palm Beach. I brought my car in for a gas smell, over $ 1,000 in fees and the car is still not repaired. On Sunday September 23, 2012 I brought it back in at 10:45 AM and spoke to Audrey who assured me that they would take care of the problem. This was my fifth time back for the same problem. I called at 3:00 PM (they close at 5) and they said that the car was not ready yet. Not hearing from them by 4:45 PM I went over and there was my car sitting in exactly the same spot as I had left it in. The salesman went into the back and a loud argument ensued between someone in the back who claimed that he was not told ablut the car and the salesmen. He said that
they would need the car for a few more minutes. I asked for my keys and left. I guess it’s off to small claims court for a refund plus my expenses.

Came in on local coupon for oil change. Upon inspection the mechanic said OMG when the car was on the lift. «I never seen this before, you have to replace this, if you hit a bump, your front tires will fall off!» So when i didnt fall for their scare tactic (quoted $ 1100 to fix) i noticed the mechanic failed to do tire rotation. After i said that they ask me to wait in the waiting room (do that if you dont care about your car). Beware!

Staff is not helpful and rude… unless the manager-​owner is there… went to get my brakes done had to come back 4 times to have the noise fixed and no one was able to give me the right answer. even with the specials they have you still get ripped off. Have to be careful and double check what they do and charge you for.

Contrary to the other review posted as of this point in time, I must express extreme dissatisfaction with a recent experience at Tire Choice. We dropped off our car on a Sunday to simply have worn rear tires replaced. Upon our return to pick the vehicle up, I noticed that the new tires were on the front and not the rear, so they had been rotated. All well and good, but this particular commonly sold sports car uses a wider profile tire in the rear than on the front.
So, we had to again leave the shop so this could be corrected. I was very surprised that neither the installer/​mechanic nor the manager on the premises bothered to either check the factory specs for this car nor knew the correct tire configuration.
There was minimal apology for the inconvenience to us and a very small discount was applied to the invoice. Considering we ended up replacing all four tires, had an alignment (but received no alignment readout/​spec sheet), and the other associated fees, this was an expensive, thumbs-​down experience.
If I were Al Sunshine, I would give this shop a «Shame on You» award.

When it comes to car care… I’m very happy that I have men in my life.
lets just say my estrogen levels have rendered me incapable of doing much more than filling my gas tank. Even that much makes me want to locate a binky and cry for a while.
I’ve been driving around for about six months now on what were, apparently, tires so worn as to be one bump in the road away from a lethal accident. No tread, belts showing, etc. (They taught me those words!!!) Of course, having absolutely NO IDEA how to go about buying tires, I relied quite heavily on my man, who, thank God, has testicles, thus understands such things.
We (meaning he) shopped around for a while, calling every tire place in town. Conveniently enough the most reasonable price was also the closest… The Tire Choice & Total Car Care. Although it’s a mouthfull to say, I’m glad we found this little gem.
It’s small and looks like the kinda place that would employ mechanics who could eat you. i was glad to have male accompaniment when we walked in, and was pleasantly surprised by the friendly, young, english speaking guy who helped us. He included a free oil change with my tire purchase, and gave me a really fair deal.
My man was impressed by the service and the professionals working there (not a greasy, wrench wielding psycho among them) So impressed, in fact, that he decided to get his brakes fixed and have them do his fluids also. Considering his status as a car loving male, If he is impressed, I am too.
The repairs were quick and, if not cheap, at least resonable (did you know tires can cost over 500 dollars? they’re just rubber and metal… my ovaries are confused…)
Heres to learning new things.