Catalina Island Vacation Rentals, Inc

We would have rated it higher if we stayed in the room our friends stayed in. We booked both rooms on the same call. One of us got a great room with granite countertops, modern kitchen appliances, nice TV’s and nice furniture. The other room was very outdated with cheap furniture from the 70’s/80’s with a small tv. Both rooms were in the Bahia Vista complex and both prices were exactly the same. Both rooms were clean, but there should be a price differential. Oh, we also had to walk about ½ mile from the spot where we checked in on Sumner Street to the actual complex. They should at least let us use a golf cart to take the luggage or let us know ahead of time that we should take our luggage directly to the unit instead of dragging it from the ferry to the checkin location and then backtrack to the actual unit.

Recently I came with a group of friends and we stayed at a property that was owned by the CIVR. It was just a little obvious because of the signs outside but overall, the house that we stayed at was beautiful!
We stayed at 176 Middle Terrace and the view from the outside patio was just breath taking! It was so nice to head out on the deck and sit there in the early morning and look out at the town below and water while the town was just waking up and things were getting moving.
The house was beautiful and there were so many rooms! I at one point literally got to live my dream of being on ‘MTVs The Real World’ when we entered and picked our bedrooms and well, since I was the only male in this whole group of girls, I ended up sleeping on the couch which was really comfy!
Overall, I had a great time during our stay here in Catalina and owe our amazing stay to CIVR!

Thank you CIVR for making our family’s spring vacation one of the most memorable we will ever have. From checking in to checking out, the experience was easy. The condo fantastic with a million dollar romantic view bar none! We can’t wait to come back at Christmas!
Steve/​Erica Davis

We used CIVR to rent a nice, cozy duplex for New Years and we weren’t disappointed. The location was central to everything and we enjoyed walking to and from the main strip for breakfast, lunch and dinners.
I wish we would had booked the bottom unit which included a golf cart, but outside of that — my honey and I had a great time. The bed was comfy and the accommodations were great.
Would definitely rent this unit again or use CIVR if/​when we return for an overnight stay!

So seven of us rented a house on Catalina over thanksgiving through this company. We have been over a few times but never gotten a house before. We rented a cute three bedroom, two bathroom house with a great patio and outdoor space with an awesome view. We loved the house! Yes it is a bit dated but it was cute, clean, comfortable beds, and great fully stocked kitchen. We cooked thanksgiving dinner comfortably. Unfortunately the morning after thanksgiving we had a minor problem in the house that did cause us to need to leave it. BUT the company was awesome. They apologized profusely, transported all our luggage (7 of us!) AND best of all they accommodated us in another fantastic rental! We were super happy with how they went above and beyond to do right by us including remedying an unavoidable problem. Professional, helpful and so easy to work with. We will definitely be using them again. Most def for Thanksgiving again next year!

You can’t beat Hamilton cove but the people managing it are not the brightest bunch. I have 3 of my own vacation rentals and they are a perfect example of why I manage my own property. They are so confused and unorganized. They said I couldn’t rent a unit because I was with child. I don’t have kids and never said I did. The lady who checked is in called 3xs to tell us she made another mistake. How embarrassing. These people should know what they are doing. They get paid to manage property but they all act like it is their first day. We also checked in without an ID. How do they know who we are or if we just made up a name. Not smart — I’m an owner and I want An ID to verify who is staying at my place. Also our unit no paper towels ¼ of a roll of toilet paper. Really?

We used Flipkey and CIVR to rent a cottage for 4 nights at 234 Descanso. Lovely freshly upgraded, clean two bedroom home with free wifi and AC! Knowing these cottages can be tiny we were pleasantly surprised at this spacious cottage. It was located in the Flats so no view was promised nor expected. The cottage was well appointed with everything we needed and it was just a short walk to the beach, shopping and restaurants. Easy check in procedures! The family enjoyed snorkeling, parasailing, a beach day and great shopping while on the island. Our cottage was on a quiet street and we enjoyed everything about our trip and I can see us returning. My husband wants me to add that he would have enjoyed a BBQ for grilling outside. I guess that’s an ok comment to add. A fun trip!
I also appreciate that they mailed me a notebook that was inadvertently left behind. So grateful for that extra service!

Older lady was just incredibly rude and condescending to my entire family. I will never let this lady speak to my mother like that again. We have been Hamilton Cove vacationers for three decades and have never experienced this level of discourteous behavior. FIND LODGING ELSEWHERE!!! EXTREMELY UNHAPPY

As a Hamilton Cove condo owner, CIVR has been managing our place since 2001. They are very professional, friendly, and always handle any issue that arrives with grace, speed, and efficiency. Should anything arise doing your stay, Denny will try to resolve it as quickly as possible. I would highly recommend you book your next vacation through them and stay out at Hamilton Cove. These units come with a golf cart for you to explore the town.

I will be mild about the review because this place is gorgeous to spend a vacation with the family. That being said, it could be quite an ordeal finding accommodation. CIVR is mostly the majority of the accommodation that you would find at this place, but if you are booking/​renting a place here I would suggest reading their website and going through the reviews in detail. We shelled out almost $ 1300 for a 5 bedroom house with 3 bath for two nights. The location did not have any scenic view but it was clearly mentioned in the documentation and we were ok with that. However, the (MAJOR) problem with the house is that there is NO AIR CONDITIONING, yes, there is no A/​C and I don’t think that the company’s claims that «Avalon has mild weather» holds true anymore. It was extremely hot out there and chances are that you won’t go vacationing there in the winters (you could, but chances are, you won’t). All the rental houses are pretty old and have no air conditioning whatsoever. 4 out of the 5 bedrooms had ceiling fans on it but they failed to provide any meaningful relief from the heat, even at night. As a result, it was a very uncomfortable 2 days we spent there at the house. The interiors were moderately upgraded (at least the kitchen and bathrooms) The water/​ice dispenser in the fridge was pretty dirty so we had to clean it thoroughly before using it. The house is at such a location that you would constantly hear golf carts zooming past 24 hrs a day, and you can’t close the windows to isolate the noise because it’s extremely HOT, so there’s that.
I think it is reasonable to expect from a company who makes money out of renting these houses to install some sort of air conditioning wherever possible for the guests because not everyone fairs well with the heat. And not everyone will be pleased to find no a/​c after paying a handsome amount of rent. If you are not easily bothered by the heat then look no further, but if not then steer clear.
On a plus side, CIVR staff is very friendly and has a very good customer service. They allowed early check-​in which was very much appreciated especially when you are with kids. Overall an ok experience but I have rented better vacation rental accommodations in the past.

Love the folks at CIVR. Super friendly, professional and accommodating. Their units are the best on the island. Clean, well maintained and fully stocked with anything you need. We’ve been clients for 18 years and come every year. The only time we had a problem was last year with our villas golf cart. Denny had a replacement to us with 30 minutes. Now THAT is excellent customer service. If you want the best of the best, CIVR is the way to go!

DECEPTIVE ADVERTISING: so, admittedly, half of this bad review is my fault for not following the age old saying of «buyer beware.» However, the other half is due to what I would describe as deliberately deceitful advertising from this company. Upon showing up, after paying over $ 500 for a «penthouse suite», we found that not only was it not a penthouse but on the third floor, and also had NO AIR CONDITIONING IN THE MIDDLE OF SUMMER. If you can find a good bargain and are a savvy renter, give them a shot. We will be staying in hotels in the future

Early check in was available and appreciated.
The Bahia Vista condos were a little out dated in décor and the unit we were in showed moderate wear and tear.
The master bed was worn out and curved into the low middle by 6 inches. Hope you love the one you’re with.
Beware of leaving anything in your rental as the staff does not appear trustworthy.
It took 2 ½ weeks for the maid inspector to tell me that there was no sign of my items.
Honestly the staff seems under staffed and they must give them the ok to take whatever is left in the room as a benefit.
I would not recommend or stay with Bahia Vista or with CIVR again.

Did not have a pleasant stay over July 4^th. I called the morning we were arriving to re-​confirm our reservation. They assured me our keys would be with the taxi depot if we arrived after hours and their office was closed. Our keys were not there. After several phone calls (they did not answer their emergency line) a real estate agent who shared office space with them, called someone who could help us. Ultimately, he gave us the keys and we had paperwork to sign. However, when I called to confirm that morning — there was no mention of the paperwork. The whole issue resulted in a $ 26 taxi bill — which the manager split with me.
ALSO — there was construction being done in the unit above us. It began at 8am and lasted through out the day. Not ideal for a vacation. On Friday, the construction was still taking place — I called and was assured it would be done soon. I was called and told they were only painting and it would be quiet. They are not just painting — it is very loud and disruptive. Apparently, as the units are privately owned there is nothing to be done. This was a very expensive mistake. The manager was pleasant enough but didnt seem too sympathetic to our situation.

Referred by a friend. They seemed to have the best rates for condos etc. very helpful when booking on the phone with Michael. The kind service continued at check in and check out. Will use CIVR each visit!

Lots of options to book a stay on Catalina, but this team made it very easy. Website has all the island and activity info you need to know. Checkin and checkout painless (checked in early, stayed late). The folks in the office were helpful through the whole process and right there when we called with a few questions. Condo we rented was as beautiful as advertised… loved Hamilton Cove unit 8 – 92 (make sure to get one with a golf cart). Will use CIVR next visit!

Corina at CIVR found us a fantastic two bedroom with a view in Hamilton Cove. We were in Unit 227, which was nicely updated and very clean. I highly recommend this unit for families of up to 5 or 6 people (king, queen, and pull out couch).

We booked a house over Christmas instead of a Hotel. Huge mistake! The house we rented had an upstairs and the owner allowed workers to have their Christmas party on Christmas Eve. We were kept awake until 3:00 AM then awake again at 7:00 am. Nightmare!
Next day more people checked in which thank god they didn’t have music blaring and went to bed at decent time.
What we have learned is, NEVER EVER rent a place that has people above you!!! These homes are very old and have no insulation. They take one home and divide it up so they can rent the upper and lower unit separately! You can hear everything!!! The idea was great but has been a huge disappointment! The manager Denny is great and very understanding. He is comping us for Christmas Eve!

Catalina Island vacation rentals is the only place to go for a vacation rental property in Avalon or two harbors. They have the finest properties, the best prices and are a joy to deal with. The staff is very friendly and very knowledgeable about everything Avalon Two harbors related. From shopping, dining, excursions and anything else you may want to do while you’re here. Catalina Island vacation rentals is the go to place.

I’m rating CIVR for their management not the properties they represent. You get what you pay for on any rental property. With that said.
CIVR is very professional, good website, awesome customer service, and my favorite, flexible and accommodating. I have used CIVR two times, and on both rentals they have allowed me to access my unit early. Simply, because it was available. I have used Hamilton Cove Rental (3) before and there is no comparison between the two. If you want a unit in Hamilton Cove? Go with CIVR