Y 2 K Nails

This was the worst experience I have ever had in a nail salon. I went to get my eyebrows done on my lunch, I should have trusted my gut and walked out because the place was filthy. The lady, who claims to be the owner, did my eyebrows and left my eyebrows lopsided, uneven, and with a GIANT bald spot. I was extremely unhappy when we got to the checkout and I was able to look in the mirror. I very nicely pointed out to her that my eyebrow had a huge bald spot in it now, her response was to start yelling at me, telling me it was already there. She then proceeded to get in my face drop the F word, call me a stupid B, and scream she has been doing this for 20 years and she never makes a mistake, because I expressed I was unhappy. She then screamed and cursed at me telling me this is why she makes people pay before the service takes place, I guess so she can do a hack job and you already paid? I told her I wasn’t dishonest and that I would still pay her something even though she did a horrible job and she proceeded to threaten me with the police and scream and curse at me. It is unbelievable that the owner of an establishment reacts this way when the clientele is unhappy with the service. It really reflects on the character and business ethics of the owner. DO NOT GO HERE.

I wish I could give this place less than 1 star. It is by far the worst nail service I have ever had. This was the first and LAST time I go to this salon. First of all, there was only one technician. The other person that was there was a young girl who filed my nails before passing on to the older lady. I believe the young lady was her daughter. I only saw one cosmetology license on display so I’m unsure if the younger girl is even licensed to do nails. The salon is messy looking, and not very clean. The products are cheap. The young girl was nice, but the older lady was not very friendly. She was very rough with the nail filer and she nicked my finger twice. I began to bleed. She did not do a good job shaping the nail and left bumps on it. The back of the nails also had lots of glue. When I pointed out that there was lots of glue, she said she was unable to do a better job because I was «too sensitive». Excuse me, but I don’t think that my finger bleeding because you’re rough means that I’m sensitive. I’ve gotten my nails done many, many times over the past 8 years and had never once had a finger cut. To top it off she charged me $ 35 for simple french acrylic nails when the door read that Acrylic nails were $ 20. She probably charged me that because she knew I was not going to tip her based on her horrible customer service. It has been 4 days since I had these horrible nails done and they are already falling apart. Please STAY AWAY from this place!!! Judging from the place and lack of cleanliness I’m scared I’ll get a fungal infection (or worse) because of the open cut on my finger.

I live close to this place, so I’ve gone when I’ve needed a quick mani/​pedi. Every single time I leave, I wonder why I just didn’t bring my own nail polish. The technicians do a great job at shaping the nails, but the nail polish are horrendous. There isn’t much selections and everything is so old.
It also takes a long time to have my nails dry (usually a couple of house), but I blame that on the old nail polish.
That said, mani/​pedi $ 35

Y2K Nails is now VY Nails. It is under new management & the new owner is professional & nice. «Thuy» is talented & she takes pride in her work. The down side of this shop is that if she gets overwhelmed & gets too many customers: someone gets put of the «back burner» & that person may end up waiting a long time. The last time I went: I ended up waiting 2 hours for a «fill with only one color»!!
The owner needs to be more considerate of her customers!!!

I should’ve known better as I was reading all the 1 star reviews sitting in the waiting area for over 30 minutes just to have my acrylic nails removed.
I told them a total of three times, I didn’t need new nails, or even a paint job, I just wanted the fakes taken off. A job that in all of my previous experiences at every other nail salon has taken no more than 10 minutes. How long did it take here, you ask? OVER 2.5 HOURS!!!
I knew coming in that there would be a wait due to the fact that it was Saturday and the day before Easter at that, but to leave me in the waiting area for 30 minutes and continuously say «5 minutes» to every customer that comes in, is just MESSED UP in my book. Then, I finally get my hands into some acetone, only to be left sitting there for almost two hours. There was even a lady that came in after me that they helped before me because she pitched a fit that it was taking so long!
So, imagine how I felt sitting there for hours with my hands in a bowl of acetone… Can’t use my phone, can’t tell my husband where i’ve gone missing to, can’t leave cause i’ve got jelly hands, and there was nothing comfortable about the seating. I got so bored I started scraping the acrylic off myself in attempt to get out of there faster. The techs saw me doing this and one lady tells me something that I don’t understand, points at my nails and walks away. Cool. Then I start hearing the «we will be with you right away ma’m» speel every five minutes. I literally rolled my eyes every time I heard them tell a new customer that walked in that the wait would be 5 or 10 minutes.
Also, I heard AT LEAST 3 customers complain that they were unhappy with their nails before they left. They all said that they didn’t have time to wait around to have them fixed.
What a disaster of a business. Also, the pedicure «bucket» of supplies that they used did not look clean AT ALL as well as any other supplies I saw. The gnats everywhere i’m sure didn’t help, either. I will never be returning even though it is the closest nail salon to my home. I have received better service in the nail salon at wal-​mart!!!

They did a horrible job. I went with a friend and decided to get purple nails, for a chance. hers were fine but took them a while to get off nail polish after deciding what color to use. I got them done and she had me write a check though nails were not done drying. I put hand under nail dryer and waited for them to dry. guess i could have gone back in and complained but seems they were in rush. When I left and went to mtg was terribly upset as one nail is only half painted, was told it looks like a four year old did it and they seem to be getting worse. Only went there because it was near my house, but will find another place for it to be fixed. They were not very friendly either.

RUDE AND NASTY. The polish is all old and clumpy and the customer service sucks. I went to get a relaxing manicure and there were SIX CHILDREN running around. I will not be back.

Scam artisits! beware and stay away! they overcharged my credit card after I disputed the charges and stated that they processed a partial refund. The lady next to me was also disputing charges as they told her she got the deluxe, or something like that, and all she asked for was a pedicure. so sad they feel the need to scam people.

I have been here a few times and wanted to give it a fair chance since its convenient and pretty cheap but this place is AWFUL. The lady who runs the salon (Kayla) is the nail tech I have had everytime I have had my nails done there. First time I started getting black little dots on the white parts of my solar nails… I waited till time for a fill and when I went back told her and asked what could have caused it. She tried to blame it on another tech who would have used «dirty» white powder. No, it was definitely her who did it.
So after the refill. no black spots (she opened a new white powder and used it on me) but a week or two went by and this yellow/​light brown under my nails started showing. Well I go back for a new set but she tells me too many new sets are bad for your nails land she can do a refill and use the tools to get whatever the yellow was off. I even told her half way through the process «see how you can still see it on my thumb…» and she said «no worry I use the tool to get it». WELL she NEVER got it. she finished and buffed the nails and so right after buffing your nails always look there best so I left thinking they were decent… not great, but decent. and that next time I’d find a new salon. Well two days later you can see the yellow left on almost every nail and low and behold the black dots start showing up all over the white part again. So, less than a week after she had «fixed» my nails I go back in to tell her I had black spots and the yellow wasnt fixed like she said.
Kayla (the owner) proceeds to get an attitiude telling me I needed a full set and I got a fill so she cant do anything about it… I tell her she refused to do a new set and told me I only needed a fill (probably because closing was in 45 minutes and she wanted the quick way out). She tells me she cant do anything for me and will rebuff them to sit down and wait for her. I wait nearly an hour while she does some other lady’s nails… and the most absurd part of the whole thing is she talks to the other nail tech half the time about me in Korean and even tells the lady she is working on «she was not here less than a week ago… she said she was and her nail like that? no» Anyway an hour later she buffs my nails which only disguises how bad they are. and will wear away in a couple days. When its time for a set i will NOT be going back to Y2K.
Basically she is rude… cant fix her mistake or admit she was wrong… no customer is right policy in that salon!!! I cant speak for the other techs but she is AWFUL. and like a previous poster said most everytime I’ve been in she has rushed through and I have never been even 95% satisfied there.
I’d find another salon before risking going in, getting Kayla and having to deal with her blaming you for her mess ups!

i’ve tried these guys out a couple of times for pedicures and the occasional manicure. the main lady who runs the shop rushed through my last pedicure and manicure and it looked like poop. this wasn’t the first less than satisfactory experience here, but i really wanted to give it several chances, since it is close to my place.
there is a good tech there that i have gotten once, but they are so pushy about the extra services, i just decided to stop going and find another place.

I can’t believe this happened today. I stopped in on a whim while leaving Kick Butt Coffee and asked for a manicure/​pedicure. My pedicure was good and went off without a hitch. Then, the same tech did my manicure.
I told her I wanted a french manicure. She said that she had this stuff that would paint the white on with «powder» instead of «liquid.» I asked her a couple times if these were fake nails, and she said no. She assured me it wasn’t going to damage my nails or be fake. So she pulls out two little pots of powder– one pink and one white (I didn’t know I was about to get a «pink and white.»). She took a paintbrush, dipped it in a liquid, then dripped it in the powder. Then it underwent some chemical transformation and turned into some kind of gel. It took me a long time to realize this gel stuff was adhering on top of my fingernails and turning into, basically fake nails.
I guess I could have told her to take it all off and start over, but I’m a wuss that way. The good news is that if you want a pink and white, it’s only $ 25, and apparently they last forever. I have really strong nails though and I just wanted my nails painted pretty, and I didn’t get what I asked for, so I won’t be going back. I’m going to wait until they grow out a little and then just get it taken all off.
In defense of Y2K Nails, the techs speak great English, and are really nice, great salespeople, but I felt misled and won’t spend any more money there.