I ordered their sample pack on dec 4 it’s not the 17th i have not received my order, I have received a dew emails asking how i liked shopping with them hopping i got my order. but just called and found out my post office refused it and sent it back? they are re-sending, but haven’t even gotten it back yet. i have been putting off buying other flea control, guess i will go somewhere else that I don’t have to worry about shipping time. frustrating as i know lemongrass works well on fleas. can’t say i am impressed but not totally their fault either.