Watters International Realty

Watters International? they called themselves «international realty» but only services Austin and surrounding area, they aren’t even a national company! That itself should have been a red flag. Very deceiving advertising and when asking them questions, they keep avoiding a straight answer; instead, they just keep asking questions instead. No one should do business with company that robo calling when you are on a «DO NOT CALL LIST». They have no integrity and flat out lying and why would I let you represent me for one of the biggest transaction in our household?

Watters and his team made selling our first home a breeze! Always willing to answer questions and made the negotiation process painless! So glad we went with them!

They robo called my cell phone that is on the do not call list. As always I called back to have some fun with them. (512) 265‑1687 Is a Tiffany Hanson that works leads for Watters International Reality. It looks like they are wholesaling real estate which I hope they are disclosing their agent status. This is a terrible way to market. If they are shady on the approach they will be shady through the deal. What a joke.

Stop spamming me trying to buy my houses. I don’t call you unsolicited and ask if you would sell me your car. How is this legal?

Chris, Brad, and the rest of the Watters International Team truly set the bar when it comes to helping you purchase or sell real estate. I’ve worked with them on multiple transactions over the past 5 years, and they’ve even helped me recently find a new tenant for a rental property after mine had to break a lease early. The process is always transparent and I’ve been impressed with their negotiation skills.

We interviewed this company and one other that advertised on the radio. The salesman came on like a used car salesman and offered nothing uniquely special that warranted the extra percent they asked for. While other agencies charge 6% (3% to buyers agent and 3% for themselves), this agency was asking for 7% (4% for themselves) claiming that it is used for extra agent’s initiative.
I found the price excessive and the agent extremely condescending.

Bradley Pounds, Virginia Marsters and the rest of the Watters International team are wonderful! I could not imagine working with any other team or agency when purchasing a home! Bradley will be my go to agent when purchasing another home or investment property. I was first referred to Bradley in 2014 by another friend who had several great experiences purchasing homes with his assistance. We were living in New Orleans at the time, looking to move back to Austin, and were basically buying sight unseen because we didn’t have time to travel back and forth for showings. He was fantastic during the entire process! I knew how busy he was but we were always his 1^st priority. I never had any issues getting in touch with him via phone or email. He is a very knowledgeable real estate expert and was always able to answer any questions we had about the properties, a particular area of town, and the buying process. He took videos and pictures in person of each property we were interested in (since we could not make it in to Austin) and worked with us after hours to get all the paperwork done. He walked us through every step of the process, as we were first time home buyers and had no clue what were were doing. He is also a master negotiator and really pays attention to the property during inspection so there are no big surprises after signing on the dotted line and moving in. 6 weeks later we had a fantastic deal on our first home, were moved in and had a home that was perfect for us! Fast forward a few years and we have purchased another home with Bradley and also have investment property. We are so thankful for Bradley’s assistance/​guidance during our home buying experiences. He has continually been amazing at what he does and made us always feel like a priority. I highly recommend Bradley and his team at Watters!

Where to begin with my praise of Bradley Pounds and his team at Watters International Realty? We first contacted Watters back in 2012 when we had moved to town and were looking to buy our first home. Chris answered and was nice as could be and recommended we work with Bradley, since he is an expert in the zip code we were interested in (78 704), Another realtor we had spoken with told us there was «no way» we would find anything in that area in our price range, but after a few weeks of working with Bradley, he discovered a rare town home on a residential street in the exact neighborhood we wanted to be in. He ushered us through the process of buying that very town home, making the process as easy as it could be. There were countless times when we had questions or needed help with documents for the lender, and he was there for us; no detail was too small to warrant his attention. Fast forward three years and we decided to start looking for a single family home in the same (at this point extremely) desirable neighborhood. I’m positive other realtors would have told us we would have to move farther south to find something worthwhile in our price range, but Bradley and his team patiently waded through the process of looking at one dud after another, until we found THE ONE. Well, before we could buy that house, we needed to sell our previously mentioned town home. Bradley gave us incredible advice about what (minor) updates to make, even told us exactly what color to paint the walls, and then sent in his incredible stager who told us even more about what exactly to move where and what to store, etc. So, with this incredible guidance, our house sold in one week on the market. I could go on and on about Bradley and his team. I have rarely met anyone so professional and excellent at his job and such an all-​around smart, funny and good person. We always felt like we were in the very best hands and would often say to each other «Let’s just wait and see what Bradley tells us to do.» And now, we are in the new house which we adore. I cannot even explain how many hoops Bradley and his team had to jump through to get us in here and we are so grateful.

How in the world did this company get my husbands and I non Austin prefix cell numbers??? Yes we live here… but weird and disturbing! Daniel called my phone first which I rejected not recognizing the number. He then called my husbands phone which being the same unrecognized number I though it must have been important so he answered.
Daniel said we were qualified to buy real estate and wanted to help us. Clearly a solicitation. When we pressed where he got our number he said they had a research team. Sounds like Discount Tire sold our numbers. They are the only company we recently gave both our cell numbers to.
I really dont think you want to use these guys. Judging by the deceptive tactics used to bother my household on a Sunday afternoon they don’t appear to have your best interest in mind.
Annoyed!

About two years ago, I met a girl from
. She and I had chemistry worse than Kim Kardashian and Lamar Odom, but the one thing we had in common is being in the real estate market. After a few stiff drinks at The Brixton she raved about Bradley and how he got her a deal on her East Side Dreamhouse. After hearing «It was perfect» or «great price» 28.4 times, I got jealous and kinda tuned out. Also, she was slurring. But since I dropped at least 32 bucks, I was motivated to make it worthwhile and gave Bradley a call. And in a shocking turn of events: she was right! Bradley’s patience, steadiness and wardrobe is a close approximation of the Mother Teresa of Real Estate. (OK, I’m kidding about the wardrobe.)
Since then, I’ve worked with him in this crazy market to buy an investment property by William Cannon, a future East side home, and on top of that — he rented out both places out in a ridiculous amount of time. I suggested that I might be interesting in Mars soon, so I wouldn’t be surprised if he’s taking side-​classes at NASA. That aside, the truest testament to his competence is his ability to get a good deal — the right deal — around here and to do it in a professional, easy-​going way without drama. Hopefully we can do it again soon — I’m in no position to buy another property now, so you should go work with him in the meantime.

Bradley Pounds is the BEST! He is Zeus, Métis, and Adonis all rolled into one.
But seriously, he has helped us in the home buying process every step of the way. He really understands the Austin market and knows the art of negotiation. He pointed out homes we didn’t know about and helped us check out homes we found ourselves. There were a couple times when we put offers out on homes but ultimately didn’t follow through because we didn’t feel it was a deal or that it was quite right. Some realtors would probably push you into taking the first home or trying to get you to close a deal just to make a sale, but he really cared about making us happy and getting us the best home/​deal possible.
Once we found THE ONE, he helped us negotiate and got us a great price for a great house! We are truly happy and couldn’t have done it without him. Shoot — He even offered to come over and mow the lawn once we bought the house! What realtor/​realty agency would be willing to do that?
Watters International Realty and Bradley Pounds are really great and I would totally recommend them for all your realty needs.

I bought a home a couple years ago with Waters and now selling with them. We’ll see how it goes I think it should sell quick

Chris and his team helped us buy a home. The customer service was top notch. They spent a great deal of time educating us and being available at short notice. Feel confident recommending Chris Watters and his team to any friends and family!

The Watter’s team really knows what they are doing and have the real estate process down to an art. Their staff is very professional, they have tons of experience and are really on top of their game in Austin, love my experience with them and highly recommend using them to buy or sell!

My husband I and Used Rhonda Pineda. She was AMAZING. We were first time home buyers and knew nothing about the process. She was there every step of the way, basically holding our handing, throughout the whole process –AND continues to answer our texts/​emails/​calls weeks after closing on our house!!! She is so polite, prompt and respectful. She goes out of her way for her clients and does what needs to be done to make sure the home buying experience goes smoothly.
Her first question at our first house we viewed together was «what are your expectations of me as your realtor? I thought this was awesome because our realtor we met with before was VERY pushy and never asked this question!
Reach out to this agency and ask for Rhonda. She will be the best Realtor for you– this I know!
Best of luck on your home buying — you can’t go wrong with Rhonda!!!

This agency is horrible. Communication and a desire to actually help clients is not something they provide very well at all. If you need forms processed quickly and cooperation from them with other businesses or realtors, it would not be wise to choose this company.

We are so thankful that we chose Watters International Realty. They are unique in that they have specialists to focus on specific aspects of the sale. This was so much more efficient and effective vs. having a realtor try to juggle everything. Long story short, we listed on a Friday afternoon and had 4 families visit on Saturday and 2 more on Sunday. Monday we had 3 offers and ended up getting 5,000 over our asking price. Yeah!!! Thanks so much Jensen and team!!! Love you guys!!!

I used Chris Watters and Watters International to sell my parents home back in 2010. At the time I was living out of state in Seattle and he maintained in constant contact with potential buyer updates. All said in done, he was able to sell an aging home for market value and helped me through the process from thousands of miles away. His knowledge and expertise is second to none.

After hearing advertisements on the radio, my mother was interested in using this group to sell her home. When she initially contacted them, everything seemed fine. Elizabeth D. was her contact who came out to see her house and give her an idea as to how much she would be able to sell for as well as a timeline. My mom was happy with what she heard and Elizabeth said she would call back after the Memorial Day weekend. A few days after the holiday weekend, my mom still had not received a call. She called a few different phone number listed on the paperwork she received, but no one answered or called back until nearly a week after they said they would. At this point, Elizabeth emailed my mom a contract with very different information than they had discussed previously… namely, the price was significantly lower. Again, Elizabeth was difficult to reach by phone. When my mom finally spoke with her, Elizabeth acted as though she had no recollection of what they had discussed when she first came to look at the house. Needless to say, she was fired before the contract was even signed.
Very poor customer service and as other reviewers have stated… LAZY.

**RECENTLY UPDATED**
This agency is a nightmare. We attempted to get an appointment to see one of their listings and they acted like they were not interested in doing any work whatsoever. First, I called and asked for the listing agent. The person who answered said that she could help me. When I asked if she was the listing agent, she gave a vague answer. So, I asked again. She said, «Yes, we are the listing company.». I told her that is not what I asked. I asked for the listing agent and asked again if she was the listing agent. She stated that she was not and finally took a message for the listing agent. A few minutes later I get a return call from another person. After asking if she was the listing agent, she said that she was the «listing coordinator». I asked again if she was the listing agent and she said that she would have the listing agent call me. A few minutes later I get a call from another person who said that she was the listing agent. I told her that I wanted to make an appointment to see one of their properties and she told me to contact the owner directly and told me that the number was on the listing. I was in my car at the time so could not take the number, but she said the number was «on the listing».
After I got home, I looked and cannot find the homeowner’s number anywhere. I checked out this company’s website and could not find the listing on their website. But, they do have all kinds of marketing lingo saying they «guarantee» that they will sell your home. To me, this company looks like one of those lazy realtors who will list a home for less than it is worth so they will obviously sell fast … and then rely on other realty companies to do all the hard work in showing and selling the home. Getting to see one of their listings is like asking for an edict from congress.
This company seems to have a major case of the lazys.
UPDATE 9÷10÷14:
A friend of mine is in the process of trying to sell their house and conveyed to me her experience of Watters. They had a house in a very popular area of town and was wondering why they were not getting traffic. Watters took one party through their home that ended up to be an investor. The investor told them everything that was wrong with the house and subsequently low-​balled them. They ended up taking the deal because there was no other traffic coming to look at the home and they needed to sell the home. A few days after they signed on the dotted line, they got a knock at their front door and the person on the other side told them that she had been calling Watters repeatedly for weeks wanting to look at their home and never got a call back. She finally decided to just knock on the door herself. After my friend told her how much they just sold the house for, the person offered them $ 15k more right then and there. Ya know, I’m not going to spell it out here, folks … but considering my own experience with Watters, the whole thing absolutely stinks to me!
UPDATE 4÷25÷2015:
I received a letter from Watter’s attorney threatening legal action if I do not remove the review that I wrote. Among other things, in the letter, they state that their listings are on their website and because I stated that their listings are not on the website, it is completely false. So, I again looked on their website for their listings. The website URL listed on this Unilocal listing is:
. Again, I did not find any. So, I typed in «site:guaranteedsaleaustin.com» into google which is a way to display all URLs associated with a website. Again, I did not find any listing. In fact, this website appears to be a one page website.
However, I did find a chat box on the website. So, I took one further step and asked their representative where the listings are via chat. Here is the conversation I had with their representative «Jenna»:
Jenna: Hello! Are you planning on buying or selling your home?
Me: I’m looking for your listings
Jenna: I can have a specialist provide you with the available listings based on your needs.
Which area/​neighborhoods would you like to live in?
Me: Are your listings on your website?
Jenna: We will provide you with this information. Can you tell me how many bedrooms you would like?
Me: Where on your website can I see your listings?
Jenna: I can have a specialist provide you with the available listings. Are you currently working with an agent to help you in your search?
Do you see a pattern here? Obviously, their representative totally avoided my question. Oh, by the way, I screen captured this conversation if I need it in the future :-) I’ll update further as I have further dealings with this company.