Waters Edge Apartments

this place has gotten worse and worse since moving in.
including neighbors calling cops and management over how «loud we always are» but the cop that came agreed that he couldnt hear anything outside our apartment and to ‘have a nice evening’
but management can still fine us without proof?
oh and charging late fees on the 4^th day of the month when the office was closed on the third.
this is my last month here, and I am super exited to gtfo.
I wish I could rate this place 0 stars.

I’m updating my review and they get two stars. Why? Because, the staff is great and maintenance is helpful. However, the apartments are falling apart so I don’t see how one can really cancel out the other. I would love to give the place 5 stars because these are the types of people I like working in an establishment. However, they’re applying bandaids when it really needs a teardown. I was one of the first to have huge AC issues and the first time took 8 days to repair but the second time only took 1 day. Kudos on that. Then the memorial day rains came through. My ceiling on both floors leaked so not a huge deal, just had to wash all the clothes in the closet. A week later they came out and repaired. I took off work and watched them «repair» it. However, it rained again and now my ceiling is leaking/​turning colors and putting off the most horrific smells. I went to management 4 days in a row and they ‘understand’ but all they can do is call the contractors who have a story about the roofers. So bottom line, it’s a blame game and none of those help the fact that I live in a place that smells like actual crap. Do yourself a favor and pay $ 100 more for a place down the street. It might be nice in 2017 once they have it all figured out but for now, I’m counting down the days until I can pack my stuff.

A year ago I’d give this place a solid four. Now it’s a two. I believe the new management wants to help but they’re overwhelmed and cranky. Repairs now take days instead of a day. I’d suggest they focus on keeping up with repairs instead of making all the unnecessary updates.
It’s a neat little community that’s different than most complex’s — just wish the service was better.

I have lived here for about a year now and I am very content with this community. It looks like most of the complaints on here are about things the new management are working on and some people just don’t understand it takes time. The new office staff is friendly and the maintenance staff is always so quick to help (they will even get packages for you if they see you waiting).There is a lot of work going on here and I’m excited to see how the new renovations turn out.

In short: Run fast, run far, far away from this place. Save yourselves. Find a place that doesn’t use Yield-​star (aka 3^rd party price fixing).
The previous owners (Venterra Realty) sold this complex to Mission Rock Residential and the transition was quite terrible. The staff clearly does not have all of the paper work from the previous owners and as a result there are massive billing issues. It took over four months for them to have online billing. The contact number they posted near the mailboxes was a dead line. There is no way to pay them other than online if you are not available to drop off a check during their office hours (they bolted shut the rent drop box).
It’s become incredibly ghetto. It’s very loud. I don’t feel safe outside.
The pool is disgusting.
The maintenance crew is still good.

SG
Waters Edge is a nightmare. The manager Nancy is two faced. She talks everyone business. What kind of person does that. She is all about ripping people off over charging for things and the apartment us not worth what they asking for. It is noisy people get there cars towed for stupid things. I can’t wait for my lease to be up I will never recommend this place to a dog.

On May 29^th I had an appointment at 12:30. I went in at 12:30 and stood in the lobby while the one person on duty sat at her desk helping someone else. For 20 minutes, I sat there without so much as a «I’ll be right with you».
I had to go back to work, so I left right at the 20 minute mark.
I should have known better, but their rates really are decent so I decide to try one more time. I call the number and get in touch with the central leasing office. I’m looking for a short term lease so I understand the prices are a bit higher. I was quoted somewhere around 1150 so I decided to take a look.
I head over to the complex and Nancy greets me. I tell her that I’ve talked to the central leasing office and that they’ve quoted me around 1150 for a short term lease. Nancy begins laughing and says «ARE THEY DRUNK? HAHA»
She then tells me that the rates are well over $ 1300 for what I’m looking for. Of course this is out of my price range. Without even trying to show me any other smaller or less expensive units, Nancy pulls a Citywide Apartment Locater card from her desk and calls the agent. She tells me Susan or Brooke will help me after speaking with them, and sends me over to their office. I make my way through AUSTIN TRAFFIC to the Citywide office only to be told that the agents Nancy told me to go see weren’t even at the office that day.
What a joke.
I then call the central leasing office again, the next day. They once again tell me the rates of $ 1150 or so. I ask to speak to a manager to report how I’ve been treated and I was transferred to a phone number that just rang and rang, I couldn’t even leave a message.
WASTE OF TIME!
I ended up going to Marquis Shoreline, which had better rates and people who actually know how to do their jobs.

I think since the last review was written that new management has taken over. The office staff is so friendly and helpful! Every time I have needed anything, they take care of it right away. The office staff also does free meals about twice a month.
The apartments themselves are older, but the kitchens have been updated and the appliances are newer. We have the one bedroom loft and the space is great for the price. There is plenty of storage space. I do believe the bathrooms are way to small but that is to be expected in an older complex.
The pool area is very nice but there tends to be a lot of unattended children in the summer playing in it (pet peeve of mine.) The gym is small but has everything you would need. Not many people use it so it’s never hard to use what you want.
I have only lived here about 4 months and so far no complaints. The staff has been way friendlier and more responsive to maintenance request than my last place (that was newer, smaller and more expensive) in Houston. I would recommend this place to a friend.

Not the worst place I’ve ever lived, but definitely not awesome. Our townhouse-​style 1 bedroom apartment had little to no insulation in it, and our A/​C was not efficient or powerful enough to cool our apartment during the summer, so it was a miserable 85 degrees indoors most of the time. Office staff is apathetic and the property manager is a rude, pretentious d-​bag. I couldn’t wait to move out. Good riddance.