US Post Office

We moved into the neighborhood about nine months ago. This is the worst post office I have ever seen. Their hours are very short at the window, and close at 4:30. However, their staff frequently lock the doors at 420 – 425. Today they tried to close the doors at 4:15 stating that they were closing early due to a staff shortage; however there were already seven people in line at the window and I simply needed to pick up a package. Argued with the attendant for quite a while before being given my package. I’ve never seen the place with such short hours with the window closed during their lunch time and the staff continue to try to shorten their workday even more by closing early on a routine basis. There are two female staff – one short heavyset Hispanic and a younger African-​American who seem to be especially problematic. But none of the other employees appear to be too much of a gem either.
I would look for another post office, but this one is simply too close to where we live and work.

I’m obviously writing my review about the same worthless female clerk. She is rude to everyone and is put off to even have to communicate with others. I want her out of here!

One particular clerk here is horrendous every time I come in. I’ve never once seen her smile and her attitude is always such that it’s an inconvenience that she’s having to help. She is argumentative and without fail challenges my insurance on packages. I see her do this will all customers. Seems to hate her job and people in general.

Always very friendly and hard workers. Of course it’s a smaller office so there may be a line. But for a neighborhood post office, I love it!

I had such a wonderful time at my neighborhood PO today. I walk in with 2 packages to ship and got the rudest service I have ever received in this town in … IDK.2 weeks? I am shocked that the clerk acted like it was such a pain in the ass to assist me when these people make more than most people I know (including me and I don’t even have a real job!) I received much better service in Dallas, but maybe it’s just an Austin thing and this how people want to treat each other. Does anyone love Mondays anymore?
BTW, these guys have to take a 30 min. lunch break at 1 so forget going to this place on yours because your business could be less important to them.
It’s no wonder the USPS is going bankrupt!

Typical post office ambiance. Slow service, limited hours, and when it is time for employee breaks the employee closes their station, regardless of whether or not there are many customers in line. Could take a lesson from fast food restaurants where the customers are served first, then and only then do employees go on break. This applies to most of our post offices. Our tax dollars could be used more efficiently!

When all others fail to deliver, this is my secret go-​to post office location. It is fairly close to downtown and is in the same shopping center as a competing private business mail supply store, so you can kill two birds with one stone if you need to send out a bunch of packages through various methods.
What I enjoy most about this Post Office branch is that even though you only have 1 – 2 people working, you typically have a shorter wait than you would say, at the Downtown branch. You might have a person or two in front of you, but to be honest, you won’t be waiting very much at all.
They seem to also keep their supplies better stocked than some of the larger branches. For instance, today I was hunting for some Large Flat Rate boxes and none of the large branches I visited in the past 2 days had them (my guess is due to the upcoming holiday season). So I stopped by to check them out and lo and behold they had exactly what I needed.
The employees are very friendly and extremely knowledgable and will help you get the best deal for your mailing needs if they see you could benefit from a cheaper, but just as beneficial service.
The location is quiet and there is always parking. The only major drawback is that their hours are fairly short compared to major branches (M-​F, 10 – 1 then 1:30 — 4:30 and Sat 9 – 1).