Uptown Auto Repair

Nasser is fantastic! Absolutely refuses to do unnecessary work and is always fair in pricing his good work. We’ve been going to him for over 10 years and see no reason to change.

Repair was amazingly fast and ended up costing less than he originally quoted. Nasser the mechanic/​owner is also freaking hilarious.

I took my car into an oil change place near my apt (not my usual place) and they informed me my radiator was leaking. They didn’t do a full diagnostic but quoted me minimum $ 250 and closer to $ 500 to replace it if that was necessary. I decided to bring my car to Uptown to get it looked at since they did such a great job with my A/​C a couple years ago.
After dropping it off in the morning, a couple hours later they called to let me know they checked it out and there’s no leak but a faulty radiator cap! To get it checked and have the cap replaced was around $ 30. I still can’t believe it!
I recommend everyone here because they are so honest!

I made the mistake of letting someone else borrow my car, and I don’t know WHAT they did in it — «I ran over something» — but the plastics along the bottom were torn up and there was a plug hanging loose. Nasser took my car in the morning (~9am) and even drove me to the nearest bus stop so I could get home. By 11, he had called me to let me know what the problem was and how much it would cost to fix it (a very reasonable price, given that the entire underbody had to be replaced.) By 3, the car was repaired, and Nasser and Nasrin even let me know that my tires were wearing thin and gave me a recommendation for a good tire shop («Tell them we sent you so you get a discount.») My car is looking and running great. The service was fast and capable, and I felt very taken care of throughout the entire experience — no hidden procedures or costs.

I’ve never had a mechanic and since I grew up hearing bad stories about them I was very hesitant in trusting one. My fiancé insisted I take my car to Uptown even though I had my doubts. Now I know that Nasser and Nasrine will always make my baby run smoothly at a very reasonable price. One time they accidentally gave a service that I did not want and they didn’t charge me. I thought that was nice.
They have always been very kind even when I showed them distrust. I will always bring my car to them now because they have simply earned my trust. My car is 12 years old and I know I’m pushing it so when they can’t fix it anymore, I’ll move on. Until then, my car’s fate is in their hands!

Horrible customer service. Inaccurate diagnosis, over priced and shoty repairs. Go ANYWHERE else!

We’ve been going to Uptown for just a few months now. We really like them a lot so far. Their prices seem fair, they don’t try to needlessly upsell, the repairs are good, and they finish on time. In a few months I’ll come back and update my review to 5 stars of this all is true in a few months time.
Oh, I’d like to add that we really like Nasser and Nasrin! They are such nice people, and they love kids, which is nice because we usually have to bring our kids with us when we drop off our car.

These folks were Great! Thanks to Nasser and Nasrin I now have a truck blowing Cold, Cold AC! My 1996 Mazda Truck needed a part that was no longer manufactured for my model of vehicle. They sought one out from a junk yard, but the part that they brought was damaged in much the same way that my failing part was. Nasser and Nasrin did not accept the damaged part. Instead Nasser repaired the part himself and now my AC works GREAT! Yay!
I was afraid after all of this that this whole process was going to cost me a lot, but it did NOT! THANK YOU SO MUCH NASSER AND NASRIN! I HIGHLY RECOMMEND THESE FOLKS!
GREAT SHOP, GREAT PEOPLE!

This place is awesome. Nasser is a great mechanic who very quickly gets down to the essentials of the problem and gets it fixed at a very reasonable price! I have brought my car in half a dozen times and have never left disappointed.

I just called asking if they would change out my spark plugs if I had the spark plugs on hand. The man on the other end said «It doesn’t work like that bud, bye,» and hangs up. Aside from being incredibly rude, that is indicative of shady car practices. It doesn’t work like that because they can’t overcharge me for parts? I must say it’s good that they showed their true colors because it’s simply too easy for mechanics to take advantage of customers.
***Buyer Beware***

As anyone whose had a car can attest, auto repair can be a financial black hole. Car problems are inevitable, but being gouged by a repair shop doesn’t have to be. I went here when my A/​C stopped blowing cold air, and chose this place even though it wasn’t very close due to the overwhelmingly positive reviews. I’m happy to report they are warranted. My problem was fixed quickly — I got it back the same day even though I brought it in only 2 hours before closing time, and it worked like a charm. Additionally, the fix came with a guarantee — if there were any more hiccups with the situation, I could bring it back and have it repaired again for free. I’m not sure if this is standard practice, or just something that goes along with smaller problems like A/​C fixes, but it gave me peace of mind and earned them a new lifelong customer.
If you’re having car issues and are looking for a trustworthy, affordable repair shop, I can heartily recommend this one.

Mr. Nasser and and Ms. Nasrin are absolutely great. I have been using their services for years and they have ALWAYS been very direct, helpful and honest. They will tell you straight what needs to be done and what you can wait. There’s no sales pitch like in other «franchise places». To my maintenance, check engine light or any auto mechanic situation I go straight there. Yes they are busy, that’s because they are that good and trustworthy. I will recommend to everybody. Yes, there’s an honest, professional and resourceful mechanic place in Austin TX!
Once again Mr. Nasser and and Ms. Nasrin … thank you so much. We will be back soon.

Wonderful people. They get it done quickly, and talk to you in ways you can understand, the whole time, unlike all the other auto repair shops I’ve been to. I would definitely recommend them to friends and family, and I’m sure I’ll be returning to them for any other car needs I have.

What a great auto repair shop!
I called them late on a Friday afternoon and they quoted me at half the price of other shops to get my power window regulator fixed. They even waited for me to bring in my car that night since I was worried about leaving it out on the street (the front window was completely down and I couldn’t get it up). The husband and wife team were nice to me while I waited on my ride, even offering me free bottled water.
While we were talking, I mentioned that I was on my way to see my boyfriend when my car broke. Even though they said they weren’t sure they would be able to fix it the next day, the wife smiled and said «we need to help this girl see her boyfriend» and gave me a wink.
Sure enough, my car was fixed bright and early the next day. The shop was also close to a bus stop, which was perfect since none of my friends were able to drive me there (they had all partied the night before).
Overall, this was the best experience I’ve ever had with an auto repair shop. Quick, cheap, and run by extremely kind people. The only bad review on here had issues with scratches on her Audi. I will say that the shop is guarded by rottweilers. So, if you are worried about possible minimal scratches on your car, spend the extra money and take your car to a dealership service shop. But if you’re like me, a poor college girl with a 15 year old Accord that has over 230,000 miles, I recommend the shop.
I highly recommend Uptown Auto Repair and will be going there every time I need car help in Austin.

Uptown is the best repair shop I have ever dealt with. My husband has been taking his vehicles to Uptown for at least 20 years. I am a bit of a latecomer to Austin so I’ve only been taking my vehicles to them for about 13 years. We send everyone we know there as you will not find a more honest mechanic and business man. He and his wife run a small shop you can expect to get the best service for the best price.
I maintained fleet vehicles for a company that insisted I used the dealership. When I was able to show them an average of 50% savings when using Uptown for repairs the powers that be decided the dealership was not such a good deal on our out of warranty cars.
I have never dealt with a more honest and friendly mechanic shop.

I had a really bad experience with this place, which I thought I’d try based on all the glowing Unilocal reviews. I went for a 55K maintenance service for my 2008 Audi since they said they could do all the servicing for a reasonable price. The shop itself is a mess of cars which they do not have enough room for. They garage is very small and run down. There isn’t even parking for customers.
8 hours later (a 2 cab rides because they don’t provide any shuttle service), I pick up my car and find several chips in the back bumper. I checked my car before dropping it off and these chips weren’t there. I am always in and out of the back trunk with my dog so I pay attention to that area. They had the nerve to accuse me (a pregnant woman to boot!) of putting my ‘magnifying glass’ on and said the chips were from my dog or from driving on the highway (both of which do not make sense at all considering the nature and location of the chips). It looks as if the car had been tapped by large equipment or backed into something in the garage. I had another car shop confirm this and they said that there is no way highway driving could cause it.
They were incredibly rude dealing with me. In fact they made me cry!!! I’m pregnant and cannot hold emotions in. I felt ripped off and abused by this company.
After all this, my car is still telling me that it needs servicing because they had no clue how to clear the computer.
I’ll never go to this place again and would not recommend it to anyone.

IMAGINE THIS IS all caps:
their workmanship is efficient and impeccable, they are fair and economical in price, and these are the finest people in the world. don’t take you car anywhere else if you can help it. great for hondas and toyotas in my experience, but im sure they’re great at everything.

I play in a band and we took our van here because the battery was not charging at idle, and it kept dying. We had a brand new battery so I took it to them to replace the alternator. After working hard on it for 2 days, they told me it wasn’t the alternator, and that Chevy had recalled the same problem. So they put the old alternator back, and sent me to Chevy. And they didn’t charge me a dime, even after hours of work.
I will be taking all of my cars here from now on. I appreciate the honesty in service.

Hot Boyfriend got in t-​r-​o-​u-​b-​l-​e with the proprietors of Uptown Auto Repair when he took my car in right after it suddenly lost oil pressure. Apparently, we’d run all the oil out of it without noticing, and HB wasn’t checking the oil properly (he checks it, but was misreading the dipstick. Hilarious.). Tsk tsk.
Anyway, the folks at Uptown Auto Repair were great. They encouraged me to switch to a cheaper oil, didn’t try to sell me on any sort of flush, and just changed the oil and let the car run for awhile to find any leaks, which there were none. The charge wasn’t outrageous, either: for same-​day service, some diagnostics, and an oil change, I paid about as much as a «fancy» oil change somewhere else.
Why the car is losing oil at such a rapid clip is still a mystery, but it’s older and some Googling indicates that this is just a problem with my car as it ages, so I’m not too worried. But the next time I need something done to my car, I’m taking it to these guys.

I have been going to Nasser for the past three years. He and Nasrine are just wonderful! I jumped my mom’s car this morning; she took it in because her brake lights wouldn’t turn off. Nasser fixed it in ten minutes without charging her.
Excellent service. They won’t take your money if they don’t think it’s worth it to you. They’re even funny.
Very, very competent.
Love this place!