Travis County Tax Office

The first visit was a breeze, in and out. On the second visit, there was a sign on the door that read «computers down». They informed me that all the tax offices in the state of Texas are down and that the system has been going «on and off» and that she doesn’t foresee it coming back up any time soon. This prompted me to leave but I later called a different office who told me the same thing but that the system was up again. I know the system’s failure is not this location’s fault; however, they made it seem like it was going to stay down and that I couldn’t wait. In fact, there wasn’t a single person in the lobby waiting. I got my title at a different location but would have rather saved gas money and waited there. Seems like they didn’t want to be bothered with people.

This office has helped us a great deal with liens and complicated title transfers on several occasions plus the normal stuff you need them for. They can explain everything clearly so we don’t make mistakes, and have suggestions to make your business easier. There is seldom any wait, and the staff is courteous, patient, and professional.
There is bilingual staff, too, and situations are dealt with helpfully, according to what is needed without being judgmental.
Only problem is getting the tax office (a central number) on the phone.

Very fast and easy. Came from out of state to register my vehicles and get plates. They made it easy. Bring a check to avoid the 3% credit card fees. I would recommend them. You need your inspection papers, vehicle registration, ID and insurance.

Walked in, no wait, and friendly professional staff.

I absolutely hate going to government offices. And having recently spent 2 hours at the Public Safety department to get my driver’s license, I was dreading the next step in getting my Texas plates.
I was more than pleasantly surprised that both times I visited this branch office, I waited no longer than 30 seconds to be helped. The first time I didn’t quite have all my paperwork inline (despite all the requirements and hoops that the state makes you jump through, this actually was my fault). However, the deputy took the time to look at the paperwork I did have and give me instructions for exactly what I needed to come back with. He even let me know what the costs would be. A few days later when I had everything in order, I returned for a quick visit and was out with my new plates and registration sticker within 5 minutes. How awesome is that?
After the frustrating process of waiting for hours to get a driver’s license, carrying around a flimsy piece of paper that served as my temporary license for two weeks, then scheduling and paying for an inspection, I was relieved that the last step of the seeming endless process was quick and painless.

I’m just going to go ahead and say it. Going to the Tax Assessor Collector is not fun.
I recently received my grandfather’s car. It still had handicapped plates on it, and I had to change the title, so there were some hoops to jump before I could call the Soprano-​mobile my own.
I actually had to jump those hoops more than I thought I would. I had to go back three – yes, three – times before I had all the right signatures in all the right places.
And here’s where the 4 stars come in.
A) They were nice. They even highlighted what I was supposed to do. They didn’t call me stupid when I came back missing signatures.
2) It’s very, very close to work and
C) There was no wait. No, for real, like of all the three times I went there for this issue (and once for my old car), I never had to wait.
If you live or work close to this office, I recommend it on number C alone.