Tramor at Victory Place

I was living in North Austin and wanted to relocate further south to be closer to friends. I lived at Victory Place from January 2014 through January 2015. I was able to get a third floor 1 bedroom apartment within my budget, and was relieved that there was an elevator as it made my move-​in a breeze (I try to only own things that I can move by myself so I don’t burden anyone!).
The unit didn’t allow for much natural light, but that was kind of a selling point for me. Maintenance was very quick at taking care of a couple of small issues at move-​in. It was really nice to be able to walk to Target, LA Fitness, Pluckers, Wheatsville, and my favorite: Radio Bar!
I work late shifts, so I was worried about parking since there are no assigned spots, but there were always plenty of spots, and most of the time I could even get a covered parking spot even getting home at 12−1am every day.
Victory Place may not look like much from the outside, but it was exactly what I was looking for at the time. My neighbors were all cool and friendly. They recently upgraded the laundry rooms that are located on each floor and switched over to a card system which saved me from having to visit the bank just to get quarters for laundry. It seems like more upgrades are coming steadily, and the complex should have Google Fiber soon.
Everything else aside, though, Jenny and Sarah in the office are truly what make this property great. I feel like they truly know all of their residents and went the extra mile to make the complex feel like a home. I have never written a review for a place that I have lived, but these two ladies are so awesome that I had to get the word out. I never had any issues that weren’t resolved within a day, and their communication with things going on throughout the property was always on point. I am an Amazon junkie, and they had to see me every other day so I could pick up my packages.
Even now, I have had some issues with USPS with my mail not being forwarded, and Jenny has been getting ahold of it for me so I can come pick it up. I moved across the street because I was moving in with a friend and there was a unit available that we thought would work out better. Thank you again to Jenny and Sarah, I could never say enough great things about you two! If I move again at the end of this lease, I will definitely be checking out VP before anywhere else.

My roommate and I are travel nurses and lived in their furnished «corporate» apartment for 6 months and had a wonderful experience at this complex. Sarah and Jenny in the office were always friendly and helpful when we needed anything! The building is older but very clean and well kept. We had no issues with insects or any other unwanted creatures. Loved the pool and the fact that we had a nice big balcony! Also extremely pet friendly to my 2 pups. Awesome location– can walk to bars and restaurants or a cheap über ride downtown. EXTREMELY reasonable rent compared to other apartment complexes on south Lamar. If I come back to Austin I would definitely lease here again.

Still living here and there are less sketchy people walking around but literally the entire complex smells like dog pee.

I cannot express how angry I am with this apartment complex. Renovated, my ass. Let’s start off with how bad management is and the services they «provide» are just awful and they don’t get back to you in a timely manner. Took them over a month for them to realize the same tenant was complaining about rats. Yes, RATS! I am more than positive that this does not pass health inspection and they really have no reason nor the right to get back to a tenant when they’ve had a work order and complained constantly about this issue. What else, the toilet leaks and has permanently stained the wood, there’s a board broken under the sink, the AC leaks above the shower, numerous holes that just recently got covered, but I wouldn’t count on them for finding all of them. The fact they think it’s okay to just brush off the issue is beyond me. They came and checked and covered a couple rat holes that I found myself, then we noticed we were still catching rats and had them come back to the apartment and found about 6 more additional holes. They claimed they would get the apartment professionally cleaned or at least move me into a new apartment for a discounted rate, come to find out they leased out the two other apartments to others before even letting me look at them. But told me I could get into another one bedroom apartment available that cost more and with no discounted rate. By far the worst place to ever live. I’m just I wouldn’t consider living here if they just treat their tenants like shit.

I cannot say enough good things about this place!
I love the management Jenny and Sarah. Always professional and willing to help. Definitely one of the best aspects of living at this complex. They address issues quickly and really work to keep their residents happy and make sure neighbors aren’t disturbing each other. I have nothing but positive experiences with the both of them.
The apartment themselves are really cute. I love the kitchen and backsplashes as well as the sliding patio doors in the bedrooms. I also really like the design of the pool area and it was a big reason why we chose this complex initially. The pool is small but nice and they have recently installed two new huge grills that are great for weekend grilling. Its never too busy either which is a huge plus.
The location is also great for the price. Its minutes from Soco and right off Lamar. Its also only about a 10 minute drive downtown as long as you stay away from mopac, I commute during rush hour everyday downtown and it hasn’t been a problem for me. I also love that its minutes away from some great greenbelt access points.
I really loved my experience at Tramor at Victory and wish I didn’t have to move! The only reason we are is that my boyfriend relocated North for work and so this location doesn’t make sense for us anymore.
If you are looking for affordability and a great quiet little complex in the area then definitely check this place out!

I moved to this location January of 2000, just over 14 years ago. At that time it was «Fountanhead Apartments» a rather poorly maintained property, but it provided me with a cheap 300 sq ft efficiency that was walking distance from my job at Central Market Westgate. Since then it has changed hands a half dozen times. Over the years only a few small improvements were made, but I stayed because the location was amazing. I was very nearly ready to leave when the folks from TRAMOR bought the place… and began EXTREME renovations.
In the last year and a half I have watched as they dramatically improved not only the superficial exterior, but worked on the roof, the air conditioning system, put in a completely remodeled pool (it is just GORGEOUS now and has lovely seating and dining areas perfect for lounging or even an a al fresco dinner party!). After seeing the renovations being made in the apartment units themselves I chose to move into a refurbished and larger 1 bedroom on the top floor with a balcony, new french doors, hardy (easy to maintain) and beautiful faux wood flooring, all new black appliances and an artfully hand tiled black splash. I love the modern fixtures, from the faucets to the ceiling fans and AMPLE lighting throughout. Another of my favourite new perks is the gym with computer room. We had nothing at all like this before. A proxy key-​card is provided for a one time fee (mine was $ 45) for its use.
As a 25 year veteran of the Austin Service Industry, I take customer service VERY much to heart. And in this, I must say, they wholeheartedly excel. There have been a few issues as the place was being «purged» and reinvented, I briefly had a rodentia problem, but it was addressed immediately and I have since seen no sign of further invasion. A few nips and tucks were left a little rough after installing all the new appliances, fixtures, doors, etc– but each problem was tackled quickly and resolved to my complete satisfaction. The maintenance workers employed by TRAMOR are efficient, friendly, and thorough. Sarah (Property Manager) and Jenny have been an absolute pleasure to deal with, I have been nothing but impressed by them. My work schedule makes it difficult for me to get in to see them during office hours but Jenny has been more than helpful online. She is quick to follow up on any requests or inquires as well as keeping me aware of issues that might be specific to my «needs» (as I am a day sleeper). The ladies are great.
At a time when Austin rental properties are skyrocketing I am happy to sign another year lease this month, with only the most MINIMAL of increase. This is an old Austin property, but it has been lovingly brought back to life and kept what I consider to be the very spirit of the 78 704 area. While visiting my family earlier this month? I was away for several weeks taking my Father for his treatments at MD Anderson in Houston and then off on a brief vacation with he and my Mother…
After a little over a week Jenny called me.
She «hadn’t seen me around», and a neighbour had also mentioned my absence and the collection of a few notices still clipped on my door? She’d been worried about me.
The management called me, called me PERSONALLY, just to make sure I was safe. THAT is better than service. that, my friends, is a COMMUNITY.
And for me, even more than the reasonable rent, lovely accommodations, and GLORIOUS location?
THAT makes Tramor Place at Victory Drive my Home, for a long time to come.

I absolutely love living here! Nice appliances, GREAT location, chic décor (tile backsplash, cool lights, nice pool) & friendly management. Conveniently located near Target, Randalls, gas station, freeways, great restaurants, etc. I definitely recommend this property!!!

I am updating this review because I was pleased that Sarah (property manager) reached out to us and was really apologetic about the whole situation. I never thought we would get anything resolved, but the management at this complex is really trying. Apparently there is some city wide rat problem this year due to the drought, then the rains, then the drought again… etc. Things seem to be turning around for the better, they’ve got a lot of work to do, but it is definitely improving.

Dont waste your time or money on this company. Worst ran apartments ever. They wont give you the big pictureof what you are going to pay and will lie to keep your money. Very unprofessional personal especially the manager Sarah. Beware!!!

DO NOT LIVE HERE. I moved into a two bedroom two bath when this complex was still Fountainhead apartments. yes fountain was a bit run down, but the office staff and maintenance were very friendly and did their jobs. When it got bought my Tramor it was all downhill. We had a 10 month lease. our a/​c worked for 2 out of the 10 months we lived there, even with many complaints to maintenance and the office. The leasing manager Sara is never in the office and when she is, shes sure to greet you with a snarky remark and a sarcastic grin. She is rude over the phone, in person, email, and mail. Basically its hard to catch Sara in a good mood, if you catch her in the office actually doing her job that is. Now, onto the actual apartment and complex. The pool is always murky and the hot tub in never clean. When we moved into our apartment (111) it smelled like there was a dead animal in our walls. and yup you guess it! even with multiple calls to maintenance no one came to check it out. Oh and the «renovated» units… HAH they painted over our plastic counter tops with black paint to make it look like granite and glued cheap tiles on the walls. Over all my experience here was terrible. Living at Tramor at Victory Place made me never want to sign a lease again. The only good thing I have to say is the location is defiantly great, but i would rather live on Slaughter than deal with this apartment company and Sara «the leasing manager» again.

Okay, so my review isn’t based on me living here, but my friend who does. Tramor recently acquired the old Fountainhead apartments which were a pretty run down property. Tramor is in the process of revamping and renewing this whole property. And yes, with that comes much higher rent. But I have to say this is prime location. If you can’t buy it at Target or one of the 3 grocery stores near by, you don’t need it.
Anyway, my girlfriend recently moved in to an efficiency. I have to say the remodel is adorably chic, if that makes sense. Adorable because it’s a little efficiency, but it seems so much roomier than it is. And it’s been remodeled with new appliances, cool glass tile backsplash, pendant lighting and a lot more. And from what I understand Tramor is putting in a dog park, new landscape, and turning the pool into a glorious oasis. This will be cool to see the changes as I visit my friend. I’ve never seen a whole complex go through changes step by step. I’m sure the rent will probably go up higher when this is all complete, but seeing as my BBF hardly even uses her car I think it balances out.
And she says the new management has been really great and on top of things. With the summer as hot as it’s been many of the A/​C units have been going kaput. They have been great about getting it fixed until a replacement comes in. She’s had some other little minor issues here and there, and they have been remedied almost immediately. This is important because we both have lived in other complexes as roomies as well as apart, and it was like pulling teeth! Call here, go online here, sign here, come to the office, blah blah blah! I’ll encourage her to get a Unilocal account and fill out her own review when the revamp is complete.