I used Tom Dye to fix a problem with my septic several years ago. Being ignorant of these kinds of things, I paid his bill of $ 4000 without question. I have since used another company who cleaned the septic field, cleaned the septic tank, marked the septic field, put new covers on the septic tank and provided exceptional customer service. Their bill was $ 1200. I looked back at the bill from Tom Dye and found that the bill listed $ 4000 with no details of the services provided. I believe that he saw me, a single, unknowledgeable woman as an easy mark, and ripped me off. He got $ 4000 from me for ½ day’s work. In addition, others in my neighborhood share their opinions about vendors on our neighborhood’s website and he has a very bad neighborhood. This makes me very, very mad!
Paul A.
Classificação do local: 5 Austin, TX
Bottom line — Tom Dye and his crew are knowledgeable and honest. If you have septic system issues call them.
Mike M.
Classificação do local: 5 Austin, TX
Tom and his crew really know their stuff. This is the 2nd time I’ve had to use him to repair our system. He’s honest, forthright, and truly cares about getting the job done right for the client. We’ve found our septic system guy for life(or at least as long as we own this house). If you have a septic system and live in the Bee Cave, Lake Travis, Dripping Springs, Westlake, or Rollingwood areas, Tom should be the 1st one you call when you have a problem.
Cheryl K.
Classificação do local: 5 Austin, TX
Finally an honest septic guy!
Monica S.
Classificação do local: 5 Austin, TX
Tom dye is a treasure. We’ve had septic tank problems twice in the past year and on both occasions he was here with his crew within a few hours. He is a problem solver, works quickly, reasonable prices and gives blunt, honest advice. Best part… The tank is still working! Monica Shaw
Elisabeth W.
Classificação do local: 5 Brooklyn, NY
Tom Dye came highly recommended by a friend of the family. When I called him, I was disappointed to learn that he’s not taking septic jobs in my area. However, he proceeded to spend 23 minutes on the phone with me explaining what we likely needed and didn’t need, what to watch out for with contractors, who to trust, and who not to. He empowered me to be proactive in this process. He probably won’t be able to do this with everyone, but I can’t tell you how much I appreciate him leading us to the right guy. Tom is the genuine article. An old fashioned, hard worker who knows his stuff. He’s earnest, and I get the impression that he’s out for your best interests always.
Jim J.
Classificação do local: 5 Austin, TX
Tom sent his crew over to repair my septic system when we found some problems. He was prompt, got the work done in one day, did not leave a mess, and the price was the lowest of three quotes I got. When the work turned out to be a little more than he expected it to be he honored the quoted price. If need no hassle service Tom is the man who can help you get your septic repairs done.