The Woodhouse Day Spa – Austin

We celebrated our anniversary here and Woodhouse went above and beyond to make us feel special! The services were amazing and the staff was very attentive. I’d highly recommend anyone to come here to get 1^st class service!

Wonderful spa, employees, treatments and owner. I’m always treated professionally and everyone has such a a wonderful disposition that I interact with.

Just returned from the Woodhouse Spa and it was NOT a good experience. My daughter gave me a gift card and I decided to combine my gift card with my own purchase and Woodhouse’s online offer to have a really special experience. I have been to this spa before and always enjoyed it. The massages, scrubs and facials used to be a very special treat. There is a new owner and the changes are not pleasant for the patrons. The changing area & restroom was too crowded. There was no room on the chaise lounges in the waiting area. The products are different and there is no Naturopathica to be found. I booked The Woodhouse Escape that has «five specialized treatments». There was nothing special about them. The scrub and volcanic stone massage was mediocre at best. The young lady was nice and I think with training and advice she will improve. Unfortunately, she just skipped the neck and shoulder massage and the reflexology on the feet was more of a rubbing. It was obvious she was unfamiliar with the service I booked and what it entailed. I received an online offer & it included 20% off with a code. I forgot to input the code so I called immediately after making the appointment and before the service and they said «no problem we will make a note on your reservation». However, on checkout I was charged the full price and I referred them to the «note». The owner had to be summoned and when I talked to him about the problems he was not friendly at all. I was given the 20% discount after being told «its right there online where to input the code». SERIOUSLY! Give me a break it was a bring in offer or online discount. WHY would a business OWNER ARGUE with a REPEAT CUSTOMER about using a discount code he offered them EVER, BUT ESPECIALLY AFTER he has been told there were problems with the services that day? It was more than obvious that he just didn’t care that what was supposed to be a special «MOTHER’S DAY» gift was a waste of time and a waste of money. A very stressful experience!

The first time I went to the Woodhouse Day Spa, I loved it. I had the massage/​scrub combo. The massage was great and I really enjoyed the drawn bath (as opposed to the typical shower) to wash the scrub off. Great experience, much more of a true spa environment than I’d expected in a shopping center! The second time was a bit of a different story. I needed to get my nails done prior to a conference, so I set up an appointment for noon on a Wednesday. I’ll sum up: they do not have nail tables, so my manicure was done, one whole hand at a time, while I sat in a pedicure chair — and they don’t even have it set up such that it works well. The poor nail tech had to balance the polish on her lap, balance the uv machine (I did shellac) on the arm of the pedicure chair, place things on a display table for use on one side… It was just so awkward, and it took 2 hours — something that I get done at my normal nail salon in a little over 1 hour. If it’s convenient to you (there are so many other places that are equally expensive and good/​better), go for a massage. Don’t get a manicure.

My cousins gave me a GC for my birthday! I have stretched it out like fine chocolates, savoring every bite even the lingering bits that melt at a different rates. So relaxing!!!

For Valentine’s Day my boyfriend surprised me with a trip to Woodhouse Day Spa. Surprised I was, too! It’s a little unsettling to be told «be ready to leave your house at 9am on Valentine’s morning and don’t wear makeup.» I followed orders but was a little confused. Let’s just say he pulled off one heck of a day for me. For three glorious hours I was treated like a queen. I had an amazing massage, a glorious facial and ended with a pedicure. Every treatment I had was heavenly and the epitome of professional. The absolute best part about this place? Each and every person, even those who were not performing my treatments, went INCREDIBLY out of their way to make sure I was comfortable, appreciated and in need of nothing. This is an exquisite business with a top notch staff. I cannot WAIT to go back!

I love the atmosphere at the Woodhouse Dayspa have been going here for 5+ years I believe. I have loved all of the practitioners. Especially fond of Jen though. The essential cleansing and the hydrotherapy are amazing. I treat myself to it in 8 week intervals. Don’t have to make a day of it. An hour once in a while will do wonders for you skin at the Woodhouse!

I had my first Pure Hydrafacial today. Oh my gosh…50 minutes of heaven! My skin looks amazing! My boyfriend just came home and looked over/​felt my skin. He wants to try a treatment :) Thanks Lindsey… you are AWESOME!

Warmed Spiced Mud Wrap! A really relaxing treatment. Definitely recommend having one in the cooler months especially if you’re prone to having dry skin. A lot of soothing fall scents. I love the dry brushing that is incorporated in the beginning. It was a wonderful experience! Definitely will be coming back to try their other wraps!

I had a package, by far the WORST massage ever, Guy just rubbed lotion on me, walked a away a lot, kept cupping my face. I was creeped out and uncomfortable and still in knots. I teach pilates and go for bi weekly massages so have been to a lot of people over the years. This was bad. THEN, our spa day booking was not done as we discussed and my cousin was left on an hour break, while I had another bad treatment. Well, OK treatment. I have NEVER had a facial where all the strokes were DOWN my face. I asked about this technique and all I got was,” I have a medical degree and these are your face muscles” (which I am quite familiar with. Zero facial massage, just, alot of rubbing lotion of which she told me nothing, on. Bad.
The pedicure was awesome, id go back to her, But that’s it. Staff very nice, facility a bit cold. My cousin liked her massage by a different person a lot, was also confused about the facial by the same woman. Over priced for below mediocre. I told the staff about my massage and all I got was, «we get mixed reviews on him.» REALLY not what you’d expect from a supposedly high end day spa. Stick with Ann Webb or Viva, Milk and Honey. Elements.

WONDERFUL EXPERIENCE! Most spas have a reputation for being serene and accommodating, but Woodhouse is spectacular when it comes to customer service. I called and got in for a service within 30 min after being turned down by 4 other day spas in the area. The receptionist was unbelievably bubbly and helpful. I will undoubtedly be back for more services. Their menu is so awesome! So many options. If I could give them 10 stars I would!

Today was my first experience at The Woodhouse Day Spa and I could have been more pleased. Everything from the luxurious robes, to the delicious cinnamon tea was amazing. But what was most amazing was the service and friendliness of the staff. I truly felt like they went out of their way to make it a perfect day.
My services included a facial, swedish massage, and pedicure. All of them were exceptional. But the best part was the fact that they ordered lunch from Jack Allen’s for me, picked it up, and served it on a tray, while I enjoyed a wonderful pedicure!
I left today purchasing Skinceuticals skin care products and booking my next full day of services! I love this place!

Love the Woodhouse Spa! I’ve been there many times over the years for pedicures, massages, and facials. It smells so nice in there, and the fluffy robes are awesome. So is the cinnamon tea!
I have never personally encountered any snobbery here. With rare exception, I only come here if I have gift certificates. I certainly don’t appear wealthy (because I’m most definitely not), and I’ve gone there in jeans and a t-​shirt more times than I can count. When I was pregnant, I went there in a tank top and yoga pants. I’ve always been treated kindly by both front desk staff, and my techs.
I’ve received both the best pedicure I’ve ever had, as well as the best massage I’ve ever had here (I can’t remember the name of the person who did the pedicure — it was an Asian guy, and the massage was Lee). I rated it four stars instead of five because the cost for services is rather high considering the location in a strip mall and the relatively small size of the place, but I’ll still be thrilled to come here whenever I’m lucky enough to get gift certificates. :)

I’ve been here a handful of times now, so I am coming at this review with some «experience» under my belt.
I walked in days before my wedding so I could get some much needed pampering. They had a special that included a facial, massage and pedicure. I loved every bit of it, and yes I bought all the items they offered after that session (the face treatment and the tea are awesome to have at home).
I came back for another massage with Lee, and I’ll tell you he is awesome at his craft!
After the massages with Lee, and not having any negative impression about the spa or its employees, I booked a couples massage for my husband and myself.
I had the deep tissue with Chelsea, and I’m not just being over dramatic here or anything, it changed my life in a way. She gave me some advice to give to my chiropractor (I’ve been suffering from neck and back pain for years), and she explained that weekly treatments are recommended, as well as adjustments, to get my back health back.
Makes sense; you beat up you back over the years so you cannot expect it all fixed in one massage (aka: BUY THE PACK OF FIVE MASSAGES!)
There’s a reason why Chelsea is packed each week with reservations. She is awesome!
But, so is Lee!
So, you’ll never have to worry about not getting the right person to your back, everyone here is fully skilled!
Also, can’t leave out Vanessa and the facial. She did an incredible job working on me after I had eyelash extensions put on the day before. Not a lash disappeared, and I looked awesome, sans makeup, in my wedding photos!
I’m not so much a mani pedi girl — which might seem obvious with back injuries like I have — but the mani pedi is just as relaxing (you get massages there too) and worth every penny. My feet were as smooth as a baby butt afterwards.
Woodhouse is top notch!

I loved my experience at Woodhouse Spa and am definitely going back. The entire expereince was wonderful from the atmosphere to the service to the staff. Every need a customer has is met. The Spa smells wonderful as soon as you walk in and every need a customer has is met. The pedicure I received was great and very relaxing so I’m going back for a facial.

Love this place! It’s small and quiet. Great hot stone and Swedish massages. Enjoy a cup of their mint tea in between treatments. A great way to Treat Yoself!

I received a gift certificate and spent 4 hours being pampered by the Woodhouse staff. The ambiance is very relaxing and the robes are very comfortable. The staff is very welcoming and professional in every respect from booking my reservation, confirming my appointments and providing outstanding customer service. I highly recommend Svetlana for facials. I originally signed up for a stem cell facial and she suggested a different (and cheaper!) one for my skin type, which made my face glow. Sara at the front desk took the time (after hours) to explain different products to me. Daphne and the entire staff made me feel right at home. I highly recommend Woodhouse Day Spa to anyone looking for a short escape from daily life. I will be going back! Thank you Woodhouse!

My bf had purchased 2 gift cards a while back & even though they had actually expired I believe & they called to honor them still & we had a wonderful couples massage. It was a bit expensive & the only thing I wish is that my bfs masseuse had been a bit quieter. It was a bit distracting to hear her giving my bf directions out loud when my masseuse just whispered them in my ear & he never heard mine. Also I’m very certain it wasn’t a full 50 min massage, got there about 15 min early & between the waiting & what not I’m sure that cut into our massage time. For such an expensive massage the last thing I want is less than the 50 min paid for. Having said that; the staff was wonderful and incredibly friendly and welcoming.

My husband bought a gift certificate for a prenatal massage and reflexology for me back in Nov/​Dec. I scheduled both services for March. In the course of scheduling, rescheduling, and adding on a mani/​pedi, I spoke with a total of four people. (not a problem, just important for the story later.)
When I called to add on the mani/​pedi, they told me they were very busy and the only thing they could do was the quick «Tula» mani/​pedi right before my massage. I expressed concern about ruining my nails. They told me people do it all the time and that it’s not an issue.
On the day (³⁄₂₂), I called to find out the location — the person who answered the phone didn’t know the address. She had never heard of Davenport Village, which is the MASSIVE shopping center just across the street (and where I had assumed the spa was). But that was just a minor inconvenience compared to what was to come.
Upon getting into my robe and on my way to the mani/​pedi, I was told I could not get reflexology because I was pregnant. How was this the first I was hearing of this? Between my husband and I, we spoke with five people, none of whom indicated that would be a problem. At no point were these services going to be provided to anyone other than myself, so they could not have thought they were for two separate people.
When they told me this, I had to prompt them for potential solutions — I went with the extended prenatal massage. The mani/​pedi I received was mediocre at best (and I was the only person in there). My nails were chipping that evening. There was little attention to my cuticles and the polish was inconsistent (in places, it was clearly only one coat). I didn’t notice this until I had left, otherwise, I would have asked for it to be redone.
At the beginning of my massage, my therapist told me she does not touch the feet as that is «counter-​indicated» in pregnant women (the description in the pamphlet specifically talks about relaxation for the feet). She also said she wasn’t sure how we were going to do the massage without messing up my mani/​pedi. I told her I had expressed that same concern but was ensured that it was not an issue. She told me that she would leave it up to me as to when to change sides so she wouldn’t disturb my comfort… after all, she had never been pregnant, so she didn’t know what it felt like. That’s nice and all, but I expect my therapist (ESPECIALLY a prenatal therapist) to take some command and tell me when my time is half over so I can at least get the same attention to both sides. I asked her to let me know when that half way mark was so I could flip.
The massage was nice, but if you’re going to be a high-​end spa, you need to have a pregnancy pillow so the woman can enjoy the massage face down (heck, Massage Harmony Bee Caves has one!). I had asked her to focus on my sciatic region and otherwise, I just wanted to relax. Two days later, and my entire back is quite sore… that’s not relaxing.
All in all, thumbs down. I’m going to stick with the cheaper and better mani/​pedis that you can find just about anywhere, and I’m going to go back to Massage Harmony Bee Caves for any future prenatal massages. Woodhouse is not worth the aggravation or the money.

Wonderful customer service & lovely experience all around. I frequent this spa several times a year & have always been very pleased!

Booked a couples deep tissue massage with my fiancée. I’m not a connoisseur of spas or massage therapists by any means but I was very pleasantly surprised. Great ambiance, warm friendly staff, and a deep tissue massage that left me sore for days.
Thanks for the great experience Woodhouse!

One word: Disappointed!
My parents gave my husband and I a gift card for last Christmas for a couples massage and a pedicure for myself. I went in and received a shellac manicure in trade of my pedicure and was a disappointment. The gift card was worth $ 70 including gratuity.
Staff was great and so was the girl who did my manicure or if that’s what you want to call it. What was lacking was the quality in their products and quality of care when you are shoveling out that much money to be pampered.
The manicure including NO soaking of nails, barely filed or buffed. It’s almost like they just slapped on the nail polish and that’s it! That is something you are not looking for when you step into a spa like atmosphere like Woodhouse Spa has going on.
So I left and not even three hours later my shellac manicure started to just peel off! SO I went in the next day (luckily I live right down the street) and had the same girl fix it. The following day, all nails peeled off like nothing! You pay the extra money of shellac to get the long lasting 2 plus weeks of your nail polish.
I am sad that my parents wasted their money on that for me.

I have been to this spa in the past and really liked it. Its small but nice décor. I choose it for one of my friends birthdays. We all arrived on time for our massages and were taken back to change into robes, put our belongs away and then wait to be called in a nice seating area. We were called back quickly… but this is why I am giving them a low rating-​THEY NEED TO TELL PEOPLE TO ARRIVE 10 – 15 MINUTES BEFORE THEIR APPOINTMENT! If you arrive on time and then change and fill out their paperwork it will cut into your service time! I bought a 50 minute massage that ended up being 35 minutes for $ 95! I should have received the service I purchased. So… a tip to you all… GET THERE EARLY OTHERWISE IF YOU ARE ON TIME, YOU WONT GET THE FULL SERVCIE YOU PAID FOR!

If you’re picky about your massages (I need deep tissue bodywork) then ask for Laticia. She’s the bomb!!! Beverly is still here for longtime fans too

It’s a great location and when you walk in the aromas are great (lavender and essential oils). It’s beautiful inside and very clean and I love their selection of tea… What I don’t love is the quality of service. The staff is very friendly and very accommodating when I tried to schedule for two people. I came in with a friend for a mani/​pedi and I’m sure it could’ve been relaxing but there was just too much going on for me. Loud shoes, loud people, yes the floors do shake… and none of it was awesome. My pedicure was really short (lesson learned, don’t book the last appointment of the day) and when I left I felt like I needed to stop by a nail salon on the way home for a do-​over. In less than a week the polish on my nails is chipping and for $ 120 I would like to think it would’ve at least made it a full week. Overall I was just disappointed and don’t plan to return.

I’ve been a fan of this day spa for years! It’s very serene, has great packages, and the staff is so professional.

This place is so relaxing and the staff is really friendly and professional. I had an amazing deep tissue massage with Vicky. She concentrated on what I needed and I felt great and slept great after my 6pm massage.
Thank you and I will definitely be going back!

Overall my experience here was really bad in comparison to
The Woodhouse in Fort Wayne, IN (much smaller town in the Midwest).
The men’s area at this location is remedial and not suitable for a SPA experience.
They offered no fruit, nuts or infused water in their co-​ed relaxation room.
I was offered drink and asked for white wine. They delivered, but it felt like I was inconveniencing them.
While having my service I needed to use the restroom. After asking/​suggesting the need, my manicurist/​pedicurist looked at the clock and said «OKAY» — you fill in the blanks :-)
Before I left, «I» had to remind them I wanted to buy more of their product as suggested by Woodhouse Fort Wayne. Ultimately had to get it out of my car and bring it in so they could match it.
Overall the SPA experience doesn’t exist at this facility and it doesn’t cater to men very well.