The Terrain

TERRIBLE experience since living here. Been having problems since day 1. Cabinets werent connected to walls, countertops werent put together properly and were slanted, attic door has big hole in top, baseboards arent connected to floor, rodent issues, and to fix the issues all they did was fill it in with calk. Still have rodent issues and find droppings everywhere from under my kitchen sink, in kitchen drawers, bathroom drawers and even my bed. I wouldnt recommend anybody to move here.

They did well with a brand new washer and dryer in my unit but it stops there. The management is a joke. I loved this place when I went on a tour. The day of my move in the apartment was dirty and had spider webs around and disgusting windows. They cleaned the inside of the apartment but did not touch the windows. I was told they would need a ladder for this and I should reach under the window and clean myself. Their was a broken drawer and I requested to fix it. It is STILL not fixed. The first week I moved in the garbage disposal broke and flooded and they told me I would have to wait a few days until maintenance was free… are you fucking kidding me. They fixed this problem in 4 days after I sent multiple emails. My dishwasher has been broke for 2 weeks and has water just sitting in there smelling fowl. Today I got a notification that I had a package. The front desk did not have it. I went to my mailbox and when I put my key in and snapped off and is stuck in there. Fuck this place. I still have 11 months on my lease left and cant wait to leave.
Oh did I mention the kitchen countertop is pulling off as well. I havent even been here a full month.

Be advised!!! I live here currently and just got off the phone with the health department. The whole complex is INFESTED with rats!!! What makes it worse is many things. First, the only thing they have done to address this is get a company to come and patch all the holes. Now, we have big and baby rats living all in the walls and between all the apartments. They are starting to really smell. Every tenant I know has complained and they don’t do anything. The pest control people themselves said that the office is trying to make it seem like it’s not a big deal, but it is a HUGE deal… mouse and rat droppings everywhere. The apartment will not say anything about it or help the residents in any way. Every week they have a new lady working in the office. Messed up bills, fees… this used to be a very nice place and was recently bought by 3 companies in a row who have all brought it down piece by piece. They are trying to spend zero money so they can make more money when they sell it again. Now the residents health is in danger and I am doing whatever I can to stop it. Please help!

The apartments themselves are really cute and modern. I never had a problem with the staff, but the pleasantries stop there. The apartment walls are paper thin, from dogs yapping to people talking outside to your neighbors sharing an intimate moment; you can hear everything — do not take a place by the pool if you’re a light sleeper. The paper thin walls mean poor insulation which means utility bills are high. The grounds are terribly kept (unfinished repairs and dead plants) and often there is pet poop everywhere an no dogie bags to speak of (poorly monitored areas). Not sure about the other residents who live there now, but when I lived there I often noticed a homeless man living under the bridge and a loud man that came home late that frequently urinated in the parking lot. That’s 100% the truth. I stayed for 12 months and got out quickly.