The Salvation Army Family Store & Donation Center

Had a very bad experience with Salvation Army delivery services: they picked up & left without taking a couch we needed to move. They screwed us over! I fill very angry!
Won’t call Salvation Army again. They Suck! Good Will from now on.

***DON’T WASTE YOUR TIME***
I called and set up an appointment for a donation pick-​up at my residence (piece of furniture that won’t fit in my car).
TSA said, «It will be 8 days before we can get there.» No problem.
I wait 8 days. The morning of pick-​up, per their instructions, I called early in the morning to get my «3-​hour window» of when they would be arriving (vs. taking the *whole* day off of work). Dude was super cool and says, «We’ll be there between 9 and noon.» Great!
TSA NEVER SHOWED UP. Never called. Zilch. Zero. Silence.
I called the next day to get an explanation — was asked to leave a detailed voicemail. No one ever returned the call.
DO NOT WASTE YOUR TIME.

Better furniture selection than most. Also, better prices than goodwill. Friendly, helpful staff.

Wednesdays are the best! ½ already cheap clothes. Love it! I used to go to the Plano Salvation Army but now go to the research blvd location since I moved.
Every once in a while prices will be higher than they should be but most of the time I’m happy with what I find or wait until they mark some items down.
This location is not smelly! I love thrifting but sometimes the smell is unbearable in a lot of places. This place does a good job of keeping it fresh and clean.
The staff was also very helpful and friendly.

Ugh… this SA is ghetto. The clothing selection leaves quite a bit to be desired, especially compared to the Round Rock location.
It smells like grossness, the hangers leave a nasty residue on your fingers and there are always screaming children running amuck. Blech.

I have found many treasures at this location and the prices very believable. While this place may be completely covered in trash and you have to tip toe over dirty diapers in the parking lot, the easter egg hunt awaits inside! This is to by far the best Salvation Army in the Austin area for the best finds/​steals.

They took my advice! This store is, in fact, closed. It is moving farther north on 183 where the Lack’s store was. Opening soon.

This place is great! Salvation Army thrift stores always have the lowest prices, & everything is organized by color. I love the fact that on top of their prices being lower than goodwill they have even further (50% !) discount on certain items everyday! One serious complaint is how hard it is to find out the store hours. Most locations have them posted on the door, but for some reason this one doesn’t, & even when you’re banging on the door trying to find out what time they open no one will come out & tell you. Plus they’re closed on Sunday, that’s always annoying.

Wednesdays are my new favorite days. Half off all clothing?! Heck yeah!
This Salvation Army is a great place to start learning how to thrift shop. The clothes are somewhat organized by color and size, and the shop is smaller (and less overwhelming) than its sister store on South Congress.
I was able to get a shirt from F21 for $ 1, a dress from Gap for $ 3, and a nice brown leather bag for $ 2. They had a huge assortment of belts and other accessories for $ 1. You have to hunt around for good deals, but every time I go, I’m able to find at least one or two things that I really like for a super cheap price.
There’s also an impressive assortment of furniture, books, old VHS tapes, and CDs. Definitely a place to check out if you’re on a budget!

Good thrifting in Austin! I wasn’t sure what to expect, but visions of Goodwill came to mind.
Surprisingly HUGE & impressive furniture selection. I’d definitely check this place out if you were in need of a couch, desk, or dresser before you hit the expensive spots.
The clothing was hard to look through of course, but I got some good finds! A brand new Pink Floyd tee was one, and it ended up only being 50 cents. You can’t tell me that’s not worth it.
but WHYYYYYYYYYYYYYYYYYYYY
WHYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY
WHY??? do they staple the price tag on the clothes? COME ON. THAT’S SO DUMB, STOP IT! I know it’s probably from the top, but geeze.

This is a bit overpriced like most thrift stores are here in Austin. Although there are a few hidden items that are always a good deal. I was able to get weights for $ 5.

I was finally curious to step inside here. I think there is a reason why this place is practically deserted and the nearby Goodwill are always packed not only with people – but with a signifigantly wider range of donated clothing.
The clothes were organized haphazardly. Other than arranged by color and function, customers have to figure out what is for women/​men. This itself could create a disincentive to shop at the Salvation Army. And then they have a weird color pricing tag – which I doubt the store workers properly followed any way.
After being excited when I found the type of jacket I had been searching for, I asked the clerk what the price was, I was shocked when they said it was $ 22 – well over their limit for other similar items in that very same store. It sounded like they were making it up off the top of their heads because I know that Target… etc even sells coats for less than that.
I left and will definently not be back.

I come to this store once a week. Sometimes twice. It’s huge with an always-​changing selection. On Wednesdays, all clothing is half-​off. The clothes are clean and lined by type and color. The staff is awesome. My only issue is that they staple, as do all Salvation Armies, the price tag onto the clothes. Sometimes this creates a hole and the piece of clothing is ruined. I’ve started to ask them to remove the price tag before I will buy it.
Like Katherine C. said, this store is a hit or a miss, but when it hits, it’s out of the stadium.

This store is hit-​and-​miss, but when it hits, it’s out of the stadium. Most of the time when I come in here I don’t find much, but every once in a while I find really excellent retro kitchen gear here. Yesterday I found a Pyrex bundt pan, of all things — score!
Their clothing selection — at least, the women’s — tends to be really low quality and high selection, but they do have excellent sale prices quite often. Their men’s selection seems a bit better.
Like the old Salvation Army at S. Lamar, this store has a bunch of furniture. I haven’t found anything I couldn’t live without, though.

One of my favorite thrift stores in Austin! The deals are awesome, the staff is friendly and the place is tidy. What else could you ask for in a second hand store?

I was tempted to give this store a 1* rating, because it is by far the most expensive Salvation Army store I’ve ever been in. The furniture is especially expensive. For example, hideous 20 year old couches, though in good condition, are being sold for 3, 4, and 500 bucks. which, to me, is way overpriced. Also, I saw a 5-​shelf book case (the kind you can get at Target or WalMart for 29.99, take home and put together yourself), very obviously used, being sold with a ticket price of $ 90. ??? Even at half price a lot of these items are too expensive to consider purchasing.
I decided to give it two stars, however, because the items were all in good condition. The store is very spacious and easy to walk through. The clothing looks clean. It’s pretty well organized and doesn’t smell like moth balls yet. The entrance is kind of hard to see, but there’s a lot of parking area in the lot. It seems like it opened fairly recently, but it was my first time in so I couldn’t really say for sure. I just felt so strange walking out, not being able to imagine how they make any money.
You might actually be able to find some nice furniture or clothing here. It’s just far more than I could ever justify paying for resold furniture or clothing – unless it still had the tags on it (which none of it did).