The Boutique Real Estate

The home buying experience could not have been more seamless. Anna Hardeman, our agent and co-​owner of Boutique, was beyond professional, knowledgeable, and patient.
We began the search for a home in January, and we were extremely under-​whelmed with the inventory. Anna had rare access to pre-​mls homes that were both completed and under construction. We found the perfect fit within a week of touring. Within five days we were under contract at an excellent price that Anna negotiated on our behalf. She acted as the intermediary between us and the seller and consistently provided a stream of updates and important information to keep us all on track. It’s worth noting that she has an infectiously calm demeanor and remains unflappable under pressure.
I cannot recommend her enough. My husband and I both have hectic jobs, and Anna took care of EVERYTHING. She is extremely competent and is clearly respected in her field. From start to finish you will be well taken care of.

Last year, I contacted this agency to locate a condo near the University of Texas. I was assigned an agent by the broker to help me in my search. I was unfamiliar with Austin and later found out that the agent didn’t know much more than I did. She did work hard and we finally wound up locating a place. All we could see were model units and we made the grand mistake of renting based upon what we saw. The agent was unable to obtain a key to the unit we were renting so we never saw it. You can tell where this is going. Saw the unit for the first time at move in. It was nothing like the model. It was in poor condition to say the least. We also didn’t know that there were several different floorplans for the same configuration. You would think the agent would know that and say something. Anyway, I was locked in for the year. I chalked up my mistake to my on stupidity and the lack of experience of the agent. So before my lease was up, I contacted the broker again to get another agent to help me find another place. My first agent was gone from the firm by then and I would not have wanted to take a second chance anyway. The broker said she would have another agent call me. I waited two weeks. No call. Called the broker back and said forget it. Luckily I found an experienced, professional agent to help me locate my new place and I am ecstatic. He listened and took me to places that met my needs not all over town in the hope of finding something. Much shorter process and far more professional.

Rented with this company for 2 years and had an OK experience. Generally seemed overly reactive to any questions or issues that came up. I never once had a late rent payment, however when questions would arise about maintenance it seems as though there was always a significant exchange of emails/​phone calls before anything would happen.
On move out, despite already charging an automatic «cleaning and re-​keying» fee, I was charged a hefty extra fee from my security deposit for services that I felt should be included in a regular cleaning or understood as standard wear & tear on an apartment.
In the end, I would rent from them again, however I would be as nit-​picky as possible during my move-​in and do not leave anything to chance.

Noa Levy has negotiated multiple leases on our behalf and is always extremely responsible, reliable and looks out for her client’s best interests. I have recommended her services to various friends and cannot recommend her or her team enough.
If you are looking for a realtor/​broker that listens to your needs and delivers on her promises, look no further than the Boutique Real Estate.