Texan Allergy

I was extremely lucky to get in with Texan Allergy a few weeks ago. They managed to get me in on a same day appointment after I found out from an urgent care Dr. that I did not have a sinus infection but was experiencing pretty severe allergy symptoms. The woman who helped me book my appointment was wonderful. She went over all the details of the appointment and got my insurance information so they could call me back with the amount that would be my portion to pay at my appointment. My call was transferred to a nurse who asked me some health questions to make sure they would be able to do all of the testing that they needed to do. Such as, being off all allergy medication for a week. When I arrived I was greeted by two very pleasant ladies who immediately made me feel like I was part of their family. I met PA Sarah Talbot who was absolutely fantastic. Between her and the MA who was assisting her I really felt like I was getting the best care. The appointment with all the testing is quite lengthy but I really like how detailed Sarah was with going over what my test results showed and what my options were as far as treatment and what my insurance would cover. Overall, I had a really amazing experience with this office and will absolutely continue to be a patient of Sarah’s.

Texan Allergy has GREAT service. All the office staff as well as nurses/​assistants and PA were really nice, patient with all my questions (I have a LOT of allergies and never had any before moving to TX) and I never felt rushed. I’ve already referred 2 friends to them.

Texan Allergy provides a great service. I initially visited during Cedar Fever season. I was tired of feeling terrible all day and thought allergy testing would be a way to get relief. Although it feels kind of like a carnival trick, they test you for 60 different substances that are common allergens. I was allergic to over 40 different things so this part was basically torture. My arms itched beyond belief, but I couldn’t touch them. Thankfully after recording the severity of each substance, my arms were cleaned, I was given my choice of allergy medicine, and an anti-​itch cream was applied.
Since that visit, I’ve been put on an antigen treatment. I take three tiny drops of medicine a day. It helps build your immune system against your allergens. Every three months, they up the dose and mail it to you. I’m around 5 months into treatment and I’ve noticed a considerable change in how my body handles allergies. I still can’t stick my face into a cat’s fur, but I don’t have extreme reactions any more. I’m going to continue with the treatment for over a year and see how I’ve progressed.
The entire staff was friendly, professional, and knowledgeable. While I wish I never had to come here, I’m glad this service exists.

Texan Allergy has (BY FAR) the worst service that I have ever experienced in a medical office. They have a revolving door with their staff and no one ever seems trained. I was bruised almost every time they gave me an injection — something I’ve never had a problem with at other offices. They also over-​billed me repetitively and never return phone call/​email requests for an explanation of fees or reimbursement. I originally went based on location, but now I regret not going with who my primary physician referred me to. It ended up being all for nothing, since I had to stop going there and re-​start shots at another allergist’s office.

I have REALLY bad allergies. Everyday, all year long I have to take allergy meds of all sorts. I have finally had enough and made an appointment with Texan Allergy in Round Rock.
They set an appointment for me right away. Going off meds for 5 days is REALLY bad (especially with asthma). The office is really nice and easy to get to. The staff was funny and friendly. They get right to the testing and you can watch Netflix while waiting (and itching) for the results.
As I suspected, I was allergic to everything except 2 things. I opted for the allergy drops because I do not have time to go to the office every week. The drops are more expensive because insurance doesn’t cover them, but worth it to me to not have to make weekly visits.
I have only been on the drops for a month, so I can not tell if there is a big difference yet. If you opt for the drops you have to take them everyday, 3 drops a day, and it can be for up to 5 years.
I will update when I have been on the drops longer. Praying for an allergy cure.

I have been to Texan Allergy twice, once for my own allergy exam, and a second time for that of my four year old son. I had an incredibly positive experience here. The exams take a long time; both times I was in the office for 2.5 hours. Both times I met with Dr. Salazar and her qualified team. I never felt rushed, even though the doctor had to speak to me several times at length about our results and making an action plan. She totally listened to every thing I had to share, and I mean LISTENED and gave thoughtful feedback. She explained very clearly how the testing worked and how important it was for me to take control of my symptoms. The whole team was down to earth, cheerful, relaxed, and very kind. I HIGHLY recommend this practice!

I would highly recommend Texan Allergy. The staff and providers are very professional and followed up with me on my appointments and did a excellent job with my testing. I chose to do the allergy drops and they make it so easy for you to take the drops and then mail you your refills so you don’t have to come back in or pick up at a pharmacy. I would definitely tell my friends and family to go if you have any allergy issues!!! Thank you Texas Allergy for helping me!

Overall the procedures with testing and shots are good here and the folks are pretty nice. However, my experiences with this company Texan Allergy in general suck.
After being tested for allergies, I had the choice of weekly shots or daily drops. I went with the shots because my insurance covered them and it was more convenient. The company prefered that I pick only one location to visit which was fine by me. But then I found out that the locations were unable to be consistant with a weekly schedule.
I started off at the Round Rock location. I was only able to get off early from my work to go for my shots on the same day every week. I chose Fridays to be my day off early. However, there were issues with this location being closed on Fridays here or there and then sometimes the required doctor would not be in. And apparently there must be a doctor present in case there any issues after my shots. Even though with this company I never saw a doctor. I only ever saw the PA and the MAs. I was missing my shots sometimes every other week. Which bothered me, because it affects how long your treatment will take. Treatment takes 3 – 5 years and I really wanted to feel my results sooner.
So I switched to the Far West location. I was told that this location was better at having a doctor present and at being open reguarly. Nope. There was mix up with getting my treatment transferred and then there was a week where the doctor wasn’t available, followed by another week where the doctor had to leave because another paitent of his/​hers had an emergency. Basically, I’ve been going to the Far West location for a month and I have yet to actually get my shots. The most recent two times that I was unable to get my shots, I was offered the option to go back to the Round Rock location for my shots. In both situations, I was already in the Far West neighboorhood/​location on a Friday afternoon. Going up north I35 (3pmish) and coming back south, on a Friday afternoon (4pm ish) is insane. The traffic is crazy. Anyways I opted not to drive to RR and back.
Overall, I think this company must be having growing pains or something. They don’t always have a doctor available. They are not always open at the same times on the same days. For a company that’s only open regular business hours, they should at least keep the same weekely schedule. Also, I pretty sure the doctors they use have their own pratices on the side and are not really running this company. I’m left with the impression that the doctors are contracted individuals paid to sit the back room just in case something happens. While the PAs and MAs are the real workforce and face of this company.
If you have a lot more freedom in your schedule than me, you would probably like this company. The folks are friendly enough and good at giving shots. If you have a 8 – 5 job, you’re only able to get off at certain times, and you’re going to get shots, I would say you may want to reconsider going to this company.

The staff was professional and friendly while making me comfortable during my visit. I especially appreciate their patience in answering all my questions.
I am recommending them to all my friends and family.

I came to Texan Allergy about a week ago to finally get tested. Overall the procedure was easy, and I really appreciated that everyone there explained things clearly every step of the way. On the second part of the test (upper arm), I had a relatively rare reaction that caused me to feel a little sick. But they were on top of it, they had me lie down and waited until I was definitely ok before letting me go.
As I expected, I’m allergic to a lot. But I’ve already started on the drops, and I can tell that it’s going to be easy. If my allergies improve at all, it’ll have been worth it! Given how easy everything has been, I don’t know why I waited this long.