Super 8 Motel Austin Downtown

Not even good enough for a hippie going to acl…
We thought by the pictures that this hotel would be nice and since it was «downtown» we thought it would be in a good neighborhood. We were wrong. The hotel was nasty the sheets had stains it smelled like something died in the Ac. Management was the worst part… They didn’t help at all and charged us for smoking in the room when we didn’t smoke in the room. It was a horrible experience. If you us reward points to book this hotel make sure you have all your info…

This has to be the worst staff of all time. It’s a CRAPPY motel to begin with but they treated us like criminals the whole time. They charged us before we even checked in. Then I didn’t have my card and they wouldn’t let us keep our room EVEN THOUGH I HAD MY ID. Took us an hour to check in because I literally had to email my aunt a form to fill out saying we could use a card that I didn’t even have in my posession and her signature (could have been anyones) was better than MY ID? They had me give them my ID every time my key wouldn’t work which was twice. Then they charged me a late fee because I left my key in the lobby I literally had to call aaa and we checked out an hour late because I thought they were in the car but the front desk had them the whole time!!! Seriously. The Hyatt. Even holiday inn isn’t as hasslesome. They were so rude. Not one smile was cracked by any of them the whole time. No leeway no convenience no customer service just horrible. Oh and we paid 200 dollars a night. For a motel. Seriously. Do not ever stay here these people are God awful.

So last minute change in travel plans and Super 8 made it all work. Normally it’s a nightmare when I’m traveling and everything falls apart, however with one form we were able to get things squared away. Rasik at the front desk was very helpful. He went out of the way to make sure everything worked great for me and my daughter.
Location is great. No it’s not walking distance for everyone. You need to be on the healthy side, but it’s a short Über away from EVERYTHING. And during ACL it’s a great deal.
Free internet, free breakfast and a nice clean room. Way to go Super 8.

Well. I was all set to give this room a good review and say that the 2 ½ stars on Unilocal had made me worry for no reason. And then I woke up and realized that we had been bitten by bed bugs.
To start from the beginning, I was actually super impressed with the service from the front desk staff. We got in early and they let us store our bags behind the counter — I know, not unheard of at most hotels, but at a place like this, any extra consideration feels appreciated. When we got to the room, I was actually shocked at how wonderful it looked. Clean hard wood floors, nice bathroom, beds looked fine. The TV didn’t work, but that’s fine, I wasn’t in Austin to watch TV anyway. It’s really not too far from downtown either — I think it took us about 15 minutes to walk either to 6^th Street or the capitol, and just a little longer to get to the corner of UT campus. If I had left right then, I would have probably given it 4 stars.
Stayed out late that night and woke up with a bunch of bug bites. Wrote it off as mosquitoes and went on with our (itchy) day. It wasn’t until the following morning that we realized the bites were coming from sleeping. Looked up bed bug symptoms and got a mirror image of our backs/​arms. I’m sorry but I don’t care how pretty your rooms look — if you’ve got bed bugs, you drop down to one star. When we told the front desk, they said they had never had a problem with bed bugs before, so believe what you will. But I know I’ll never be coming back here again.
To top it all off, the morning we were scheduled to check out, they had apparently scheduled construction on the roof. Listened to people stomping around above us and throwing things onto the ground outside our door starting at 7 in the morning. I get it, you need to get this work done, but couldn’t you at least have warned your guests (and maybe a little discount wouldn’t hurt)?
Would have loved to give a better review because it seemed so promising, but you can’t argue with bed bugs.

No. Absolutely not. Do not let these photos fool you, 100% false advertisement.
1. This hotel’s location is NOT close to downtown, the capitol, or 6^th street. Location description made it seem walking distance. This hotel is on the complete other side of the high way from downtown. False advertisement.
2. I asked to speak with a manager in regards to our unmet expectations of the motel and the gentleman working the front desk, Cory, told us that the manager was not on site and could not be reached. What kind of hotel does not have their managers on site/​let alone on call during a big weekend in Austin, such as Gay Pride weekend? No professionalism there.
3. Cory, was so incredibly rude and kept pointing his fingers at Expedia (who we booked this reservation through) and said to clear up any issues with them. Expedia regarding this issue was just as bad, if not even worse. (A whole other issue within itself) If you have booked through Expedia, I’m sorry but you are trapped. I politely asked Cory for a refund but he refused to do so and could not direct me towards a manager. Could not even compromise with a charge. Customer service is clearly not a priority.
Overall, do NOT stay here. I will tell everyone I know to not to ever book a Super 8 even if you’re on a budget and just need a place to stay for 1 night. Two young girls are NOT safe here. Let me give some advice I learned the hard way: spend an extra $ 75 dollars and book a room at the Omni Downtown and enjoy a rooftop pool with clean rooms and a safe accommodating staff and atmosphere.

Don’t let the 3 stars fool you — this is NOT a 3-​star hotel. But if you’re on a budget, this will work.
Pros:
The rooms and beds are clean. The manager was attentive and helpful (he needed to be). The location is *almost* walking distance to downtown (we just used Über). If you get the right room, you will have Internet with 25meg download. It has free breakfast.
Cons:
My first room, the TV didn’t work. After an hour, they gave me a new room. The 2^nd room, the internet was awful, and kept dropping. The TV remote didn’t work from the bed, I had to stand right in front of it (remote batteries?). As far as a free breakfast goes, «free» is the only pro. This is by far the weakest continental breakfast I’ve ever had. The have the obligatory waffle maker, but then it is yogurt, bananas, bread, and cereal. No eggs (aka, some protein to balance out the carb atom bomb) — not even bagels!

So I’m guessing that my friend and I got one of the renovated rooms because it was nice and clean. The only problem we had was the toilet not flushing properly, but the manager just gave us another room literally next door so it was a quick and easy move. We actually have no complaints. The place was super close to downtown (20 minute walk to 6^th street), it was cheap, there was wi-​fi, breakfast and a microwave and fridge in the room (for all those leftovers you’re bound to have — everything really is bigger in Texas!).
The neighborhood is a bit sketchy, but we just took an Über at night and didn’t walk.

Horrible!!! This is the worst place I have ever been! The owners added bogus charges adding up to 300 dollars on our card and refused to refund, told me to get a lawyer if I wanted my money back. I will never stay here again! Please do yourself a favor and stay somewhere else! You are doing yourself a huge favor!!! Stay away!!!

I was very apprehensive about staying here after seeing many negative reviews. This hotel has clearly been recently renovated and is very nice, especially considering the price range. I’ve stayed in a few hotels in the heart of downtown near the convention center that cost as much per day as this hotel cost me for 5 and I like this one much more. The breakfast is simple but good, waffles, cereal, juice, coffee, fruit and more.
The wifi works well and is free. The pool is a nice amenity, especially on hot summer days.
It’s fairly close to town, about a 10 minute walk to 6^th street if you’re taking your time and the convention center is only a few minutes more.
The rooms are nice and have flat screen TVs, comfy beds, and they are clean. You can’t hear much from the other rooms around you, even on the ground floor with people above you.
I’ll definitely be staying here again next year.
Also, don’t worry about the location. Even in the rooms facing the freeway you don’t hear much road noise. Unless you are sensitive to a little noise and are right next to the road you shouldn’t hear a thing.

Nope! Let me repeat that, NOPE! I stayed here not too long ago when I was visiting and I needed a last minute place to stay, this was where I landed (It’s close to UT and downtown) and I regretted it. The neighborhood was pretty shady, and the location was always loud. Usually I would overlook these problems, but my room was in pretty rough shape as well. The walls were damaged, the furniture was dirty, that bathroom was in dire need of being updated, and other things were in disrepair too. In short, this place is in critical condition and needs to be remodeled as soon as possible, or quarantined.
I guess some of the rooms have been upgraded recently, but that was not my experience at all. Also, people from the neighborhood got into the pool one night and caused quite the ruckus, waking up nearly the whole complex. Some other guests got them to leave was it was incredibly annoying and made it difficult to get back to sleep.
This is my advice: When you pass this place, keep driving.

Uhmmm yeah this place is gross. I’ve heard that they have some rooms that have been remodeled. I clearly fid not get one of those, and I feel like for $ 200, i should have.
It being SXSW was no excise for that price to be attached to that piece of shit room. And it wasn’t just that it was old! You can’t even walk from the shower to the bed without the bottom of your feet being charcoal grey. It was so dirty. My allergies were going nuts. And the original construction was terrible as well! Grout and cocking everywhere! They also must have NEVER changed their water filter. The water was gray and had a taste beyond bleach or metal. It tasted like dirt and bad breath.):
No no no. Never stay here. I never expected the damn ritz. I like motels. This is probably the worst place i’ve ever stayed.

Hard to find, but nothing like the reviews. We had a pleasant stay. The room have been redone. Everything was just fine. Remember it is a motel 8, we got a good deal for the money. Unilocal map ii wrong take exit 234c off I35

This place is just gross. Maybe I am spoiled but this was the nastiest place I have ever stayed and that includes the other Super 8 in Austin where I found a half smoked JOINT in the bathroom (after the room was «cleaned»). Just Nasty. Thank goodness I thought ahead and brought my own sheets!!! I reserved a non-​smoking room, the clerk at the desk told me I was being given a non-​smoking room, but from the smell and the obvious ashtrays in the room, it WAS a smoking room. The hotel and every other hotel in town was booked for the marathon so we just stuck it out. It smelled like a dirty, flea bag gross old funky nasty apartment. It smelled sooo bad. I’m washing all of my clothes whether clean or dirty when I get home to get rid of that smell.
My husband and I joked about seeing «blood spatter» on the ceiling, but the more we observed there was a patch of newly painted ceiling right over the bed and spatters of something around it!!! Then the desk clerk (who I think was the owners wife) told me that the room should not have been too smokey because it had just been «renovated». um, you can put paint on a turd, but it’s still a turd.
There is no closet in the room. If you want to hang any clothes, it has to be on the shower curtain. Their big advertisement is that they have an IRON in the room. People! If that is the best thing a hotel can say about it’s room then RUN!!! There was a micro and a fridge. Literally, a fridge sitting on top of a microwave. That’s it. The television was probably purchased sometime in the 80s.
Oh, the towels were as soft as a loofah sponge, but at least the tub drained.
It’s one of those hotels where you keep you socks on because you are truly afraid of what could be in/​on the carpet.
The best thing about this place is the location. We were able to walk to the start line of the marathon easily and quickly. If you are a drunko wanting to walk to 6^th street or the capital area and you don’t give a hoot about the accommodations then this is your place! AND, believe me, there were a lot of those folks taking advantage of it. I heard them come in hootin and hollarin about 3 am, cursing to one another.
As for me, I will pay a little more for a nicer place next time I run the marathon!!!

I had sought to book this hotel for one night using membership discounts. The Super 8 webpage offers 15% discount for AAA and 20% for AARP. The online system would not respond and take the data, so I called this hotel the night of Nov 27^th and got desk clerk Jeff. He too could not get his system to take the discount and would not honor it – all this over about $ 6. Jeff then said-«This is the best I can do for you – take it or leave it.» This is someone is a service profession!
I called the hotel the next day to speak to the manager, but he was worse and he would not give his name, would not honor the discount, and started yelling at me until he hung up on me. I realized this is not the kind of place I would want to stay and have since booked at a nicer place, ever though it costs a but more.
Interestingly, the Super 8 webpage does now work to handle membership discounts for AARP as a national memberships, I believe.

Gross Gross Gross.
Germphobes beware, this is a dirty dirty smelly fleabag motel. The rooms are disgusting, It smells, felt dirty. I couldnt wait to leave. When I saw the room I immediately wanted to leave, but I knew they would give me a hard time if I asked for a refund.
When I walked into the room it was gross, then I saw the stain on the chair and told the front desk I wanted to switch rooms, at first I got an attitude, then she switched me.
Kind of a crappy neighborhood too. Looked like hookers in the parking lot across the street. Definitely shady people.
The ONLY good thing about this hotel was the waffle the next day. Couldnt wait to LEAVE, and scrub myself after.

After reading the not so great reviews of this hotel, I was apprehensive of staying here. But I took a chance as it was the closest and cheapest option to the convention center.
The check in staff was super helpful, answered my questions about the local area. Printed me out bus schedules to get me to the convention center. The rest of the staff I’ve encountered thus far has been just as nice.
This place has everything I need, clean room, clean bed, clean bathroom, but I got more, free wifi, coffee maker, mini fridge, microwave.
Its right next to a CVS for munchies, and the continental breakfast was quite good. Waffles, hot and cold cereal, yogurt, fruit, milk, juice and coffee.
Turns out the walk to the convention center was not that bad plus there are many cool places to check out on the way down Red River St.
Less than $ 100 per night! I saved a bundle compared to those who stayed at the conference hotel.

Not my first choice nor even my top choices but I got a late start in booking my hotel room for ACL. I wanted something close to downtown so I could walk to and from the shuttles or catch a cheap cab to and from there. Well everything in the area was booked and I was forced to settle for this one.
I can see why they had such availability. Other then the location this place has nothing going for it. I had to haggle with the front desk lady so we could check in early even though there were plenty of rooms available. I took note that she had plenty of key cards available to hand out.
Also the price for the this place was $ 175 a night. Yes I know I could have got much cheaper but there was nothing close to downtown. Again this place is always about location location location.
The only positive aspects were that the room was clean, the ac worked, and they handed out parking passes for the lot which means on busy nights/​weekends you are «guaranteed» a spot.
With that said, I’ll make sure to plan better and avoid this place for future trips.

After staying at a fantastic Super 8 in St. Roberts, Missouri, it was hard to imagine that this was a part of that family. But since they are all separately owned and operated — and region really matters, I guess that it isn’t so odd.
This motel sees a lot of traffic, given that it is so close to downtown Austin and is one of the few motels that is affordable around there. The well-​worn establishment is often packed on weekends, especially holiday weekends. We wound up there because of an unsatisfactory experience at Baymont Inn & Suites not too far away. Someone had actually walked right into our room in the morning and management did not have a clue as to why. Add to that the bed bug bites we found later — and, well, let’s just say we’re glad we left that hell hole.
And now back to our program. So we found this place at a decent rate to wait out the rest of the trip so that I could get a decently priced flight home on the 4^th.
College students abound here — so if you like a lot of peace and quiet, this ain’t the place for you. They do have a policeman stationed there when it is busy, which is nice — so your car is probably safe. But beware — that parking lot gets packed.
The young woman at the front desk who checked us in gave us a very stinky smoking room, despite our request for a non-​smoking room. I mean, this place not only wreaked to high hell, but it was right next to the freeway noise and so dark and gloomy, I don’t think even a desperate smoker would want to stay in it.
We then got Room 218 which was right in front of a part of the building so that there was barely any light in the room. The airco was revving up and it seemed like it would be okay, which it was. Drab and warn, it’s the kind of room that you’d expect in a high-​traffic, low price motel. It seemed clean, however, and there was a micro and fridge, which was nice. There is a washer and dryer to use, too. We called to report a huge hole in the wall from the door handle and were promptly told by the front desk woman that it’s good we called, or they might have charged us for it. The hole was so deep that it was obvious that many people had banged into it. The TV was placed across from one bed — they really should have put it in the center of the beds. The Internet worked just fine the whole time we were there — several days.
Cigarette butts and beer cans laced the premises — most likely due to the holiday weekend. The pool seemed just a tad refreshing (which is really all it could be when it’s over 100 degrees outside) until my brother discovered a condom wrapper floating in the pool, which sent him running in disgust.
There was a handy CVS drug store right across the street with very friendly staff. The Mexican restaurant called Mexitas where I got some food right next to that was also really good. Not far by car is a great little Wendy’s for those late nite munchies. You can even get a small healthy salad instead of that burger and fries.
The sheets on one bed were so threadbare that they had pills all over them. Usually, I would have just had them make the bed to save resources, but those sheets were nasty so I had them changed the next day. Housekeeping is hit or miss. Sometimes they’d replenish soap, sometimes not. Often, there was no plastic in the trash cans. Despite flipping the tag requesting housekeeping service, and the fact that I left a tip everyday — we were skipped over our last night and had no services or towels. Boo. This really surprised me since I saw housekeeping before I left at 1pm and had been leaving money daily. I’m fairly certain that none of those kids in other rooms were leaving any money, so being skipped over was really shocking.
Given the location of the place, it is a bargain for anyone wanting to be close to downtown without spending a small fortune. At just a 15 – 20 minute walk to downtown Austin, the location really can’t be beat for that reason alone. All in all, I’d say it’s a safe place to stay with only minor irritations.

Visiting Austin last November, I faced a rather important decision: take cheaper lodging further out from the city center and rent a car (thus limiting my ability to «enjoy» 6^th Street and my UT football experience) or drop a little more coin on a room within walking distance of the city’s vibrant nightlife.
I chose the latter, and at $ 80/​night, the Super 8, on the fringe of downtown but still walkable, seemed like my only real option.
Well, you get what you pay for. The hotel was loud (trash pickup from the hotel’s dumpsters proved a much larger problem than the UT partiers bunking at the hotel for that weekend’s football game) and the bed proved to be perhaps the most uncomfortable bed I’ve ever slept in in my life. (My first morning there WERE a dozen or so new mattresses outside the office, no doubt meant as replacements for the sort of abomination I spent my nights on, but for my purposes too little too late.)
Two stars only for proximity to downtown and relative cost. Otherwise, avoid at all cost.

let me try to be clear. i was not expecting a great room. not loews or the W. i was expecting super 8. a place to spend a drunken night in austin. close enough to cab to the bars in downtown. most hotels in downtown started at 170 per night plus tax. this super 8 was 145 per night including taxes. a bit too much in my opinion for super 8 quality.
the room was ok. king bed. small fridge. microwave. tv. a/​c tiny bathroom and a coffee maker. standard. i had a lot of fun inside that room, that is true. i had a lot of fun in austin, in fact, i cant even remember getting back to the hotel room. true story. but, for the price … ive experienced better.