Steve Loeschen, DO, PA

I don’t know what you people are talking about! «Rude receptionist?» She had never said a rude word to me and I’ve been going to this office for as long as I can remember. To put this into perspective, I’m 22 and lived in Austin my whole life and can’t remember EVER seeing another doctor.
This doctor has taken care of me and my family for as long as I can remember. The staff is kind and caring. I have no complaints what-​so-​ever about this doctor :)

I give Dr. Loeschen 5 stars because he is a very good doctor. I don’t understand the posts about the receptionist. She has always been very nice to me. She’s very cordial. We don’t sit and chit-​chat because that’s not my purpose for the visit. I never have to wait very long before I’m called in to see the doctor. Besides, they always have very good reading material in the waiting area so I usually keep myself occupied that way.

I have been seeing him over 12 years now. He’s been wonderful doctor.

OK… I have not read all the reviews but the ongoing theme is Dr. Loeschen is WONDERFUL! However his front office staff — not so much.
I urge those considering Dr. Loeschen to get past that part of the ‘experience’ and start your opinion once you are in the exam room.
If you do that, you will not be disappointed I assure you!

This review is hard for me to write. I really like Dr. Loeschen, but I’ve decided to look elsewhere because of the receptionist. I don’t even know how he stays in business with her as the face of his office. She’s rude, uncaring, unfriendly. I have nothing good to say about her. I have been in probably four times and each time was the same. Once was right after my father had died and I was having a hard time. I told her that was the reason for my visit and after I got there, she proceeded to yell across the waiting room at me about my bill. I was in tears the whole time I was there. Don’t nobody have time for that!

He’s a WONDERFUL doctor. That crazy bitch receptionist of his is his wife! So pray for him.
But if you can put up with her, it will be worth. He is the most caring human being & doctor you will find.

I’ve been taking the family here for more than eight years. The doctor is always able to see us either the same day or the next, and he’s like the doctor I had when I was growing up — a very personable, small-​town type who remembers us well. He and the nurse are very sweet and he’s very knowledgeable without being haughty and pretentious. He never seems rushed and has put up with a daughter who literally ran out of the room to avoid a shot — ha, we lost that battle that day — and my talkative son. A little hard, painful bump in my skin that a dermatologist said he didn’t know what was — Dr. Loeschen removed within a few minutes right then and there. Given that another time I went to a different dermatologist she completely missed that I’d gotten bedbugs in New York (she just claimed I should stop using scented lotion), we go to Dr. Loeschen first for just about everything.

I don’t want to even give Dr. Loeschen a star due to the fact that I was unable to get past the receptionist to see what type of Dr. he is.
The fact that this site has so many unsavory reviews against his receptionist speaks volumes.
She is turning away potential clients, myself included.
If he can’t run his business by selecting professional, qualified people then do I really trust him with my healthcare needs?
Dr.‘s work for their clients. Receptionists work for the Dr. It’s not that hard to figure out how to treat those who keep you employed.

The receptionist needs to go. This is based on multiple visits so the just-​having-​a-​bad-​day excuse doesn’t fly.
She’s rude, insensitive, and seems to take umbrage with doing her job. She does like to huff and puff and make rude comments to herself but loud enough so you can hear them about how busy she is, how your insurance company is problematic, etc.
She LITERALLY got my blood pressure up on my last visit. Within minutes of dealing with her the nurse took my bp and it was way up. Dr. Loeschen was surprised as I don’t have hypertension in any way. After a thirty minute cooling-​off period, he rechecked it and it was fine.
It’s bad enough that I am hunting for a new doctor. Dr. Loeschen is an okay doctor, but I don’t need some mean lady kicking me while I’m already down.

The receptionist women is a problem, from the moment she answered my call. No other way to put it, she is clearly a miserable b****. However, this doctors office is very close to my home, took my insurance, and gave me a same day appointment– who cares if she wants to get catty with me?
When I got there the service did not get any better from her, no greeting, minimum amount of talking, no eye contact or smiling. Fine by me, I wasnt particularly interested in talking to her at this point either. I notice several Male patients coming in and out, and she was quick to greet them, make small talk and laugh with them, go figure…
Dr. Loeschen did not keep me waiting long– maybe 10 – 15 minutes. Once called to the little room the nurse was wonderful, and as sweet as can be (what a nice change from the cold waiting room…) And Dr. Loeschen CLEARLY knows his stuff, and went more in depth then any doctor I have ever visited.
All in all, the only reason I didnt give it 5 starts is because of the crazy receptionist lady, but the nurse and doctor were so good, and they took me on such short notice that I will probably be returning.

After deciding to look for a physician for the needs of me and my family I attempted to schedule an appointment with Dr. Loeschen. I have read many great things about Dr. Loeschen and was excited to schedule an appointment. When I called I was greeted by one of the rudest receptionists that I have ever spoken with. She was very self absorbed and was clearly an elitist. After being quized about why I wasn’t happy with my current doctor and suggesting that the office is being very selective about accepting new patients I concluded that she was just being plain rude and suggested if this was the way I would be treated as a patient then I would not want to be treated in the clinic. She concluded by going on a verbal tirade, stating that I would never be seen by Dr. Loeschen and hung up on me.
If in fact Dr. Loeschen in a great Doctor, he needs to replace his staff with a more friendly and welcoming one.

Dr. Loeschen truly stands out in America’s quick-​fix-​obsessed medical field. He is always in the know regarding the latest medical advancements and does not blindly accept the facts and figures presented by the pharmaceutical companies. Along with all the typically ideal traits of a good, old-​fashioned doctor (caring, patient, understanding and thoughtful) his pleasant and witty demeanor makes a boring trip to the doctor rather fun and enjoyable. I genuinely trust him with my well-​being (and that says a lot considering my incessant paranoia). If I were ever crazy enough to procreate, I would definitely take my children to him as well. To top it all off, his support staff is sweet, friendly and always accommodating.