Rock and Roll Realty

Last night I called and spoke with Eric. Everything was fine for the first few minutes until he started going off and wouldn’t let me get a word in. I felt like he wasn’t listening at all, and after telling him that I needed to go, he asked me exactly what I was looking for AGAIN and kept me on the phone even longer. He forgot my name and called me Helen, and then ended the conversation by telling me he’ll e-​mail me apartments tomorrow because he had been drinking.
Total lack of professionalism.
It’s almost 6pm here and I haven’t heard from him as promised.
Rock & Roll realty my ass, more like One Hit Wonder…

I totally recommend Rock and Roll Realty. Tyson was great. He understood what I wanted and knew exactly were to find it.

I wouldn’t recommend Rock and Roll Realty based on my «apartment locator» Tyson.
After having a difficult time finding an apartment through another locator (broke several business meetings and also brought his daughter to the viewings), I went on Craigslist in order to take matters into my own hands. There was an apartment I liked off of South Congress, and requested a viewing. I received a prompt email from Tyson and we arranged a day/​time that collaborated with our schedules. The weekend before I was scheduled to see the apartment, I went on a little apartment hunting trip of my own with a fellow real estate agent. We ended up striking a deal with another complex on a Sunday, so I didn’t need to view the other apartment with Tyson.
I told him via gmail that I had found an apartment complex that fit my needs and would not be viewing any more apartments. He asked which complex I settled with, so I told him. After a couple emails back and forth (thinking that he was going to get off my case about the whole apartment hunting ordeal), he had the audacity to ask if he could receive the commission for helping me find an apartment. I replied «absolutely not» and saved the conversation.
I received a phone call from my apartment complex about 2 months later asking the following: «did you use a locator in order to find an apartment?». I said, «I went with my friends that have their real estate licenses/​certifications. Their names should be on my lease». My current apartment complex manager says «Ok, we were just wondering». I inquired, «Did Tyson try to get in contact with you about receiving a commission». My apartment complex confirmed that they received a bill requesting payment from him for «helping me find an apartment». I was mortified. Never again will I go with someone who is a complete snake.

Rock and Roll Realty is AMAZING!
It’s rad, perfectly Austin and Nate, who helped my boyfriend & I find our new place, really listened to us and understood exactly what we wanted. And the office space is super hip.
Nate is really awesome! Highly recommended. His casual, laid back attitude will make you immediately comfortable. Long haired, bearded and music-​loving, he epitomizes this city and clearly knows it well — we looked at 4 very cute apartments, within our price range and specifications, and he couldn’t have been more helpful. It was a wonderful experience all around.
I was very adamant I liked smaller sized complexes, love unique, vintagey little places, and wanted hardwood floors. We ended up finding an awesome place! The first place he took us actually, cute as can be with exposed brick and wood flooring. Love love love.
The next time I move (hopefully not in awhile) I won’t hesitate to call Nate! I can’t believe I ever even tried to find my own apartment before.
You won’t regret giving them a call!

Moving to Austin without knowing anyone here was a little scary. Matt at Rock and Roll Realty made it a lot less scary for us. I’d never even heard of apartment locating before we began looking for places to live in Austin but it turned out to be worth it.
Initially we planned to call a different locating service but we liked a property on craigslist and texted Matt about it. We answered some questions and set up a time to meet. Matt was immediately friendly and easy to get along with when we began our search. He drove us around for about 4 hours looking at 9 or 10 places. Our budget was really low and he managed to find places we could realistically afford. He asked all the right questions at the complexes and even convinced some places to agree to waive certain fees. (Who knew there were so many fees with renting a place!)
We didn’t know a lot about the areas going into it and Matt gave us a really nice tour and overview of the city. Once he explained things we kind of changed our mind about our neighborhood preference. He didn’t have a problem adding and changing places to take us to look and was patient and helpful throughout the process.
We couldn’t decide that night which place to rent and he didn’t pressure us at all to make a decision. I really felt like he just wanted us to find some place we liked — which we did, and even though it wasn’t a place he showed us he was still nice about it!
Bottom line: Really good experience, gave us the information we needed to know about each place, friendly and thorough service. Really is free!