I recently had a bad experience dealing with Ray. A couple months ago I took in a computer speaker system which appeared to be malfunctioning at the time. I paid Ray $ 35 up front and left the system with him. When he tested it it turned out to be working(perhaps my moving it jostled some wires into place). Anyway, he told me that if it stopped working he’d apply the fee I paid to check it out. About 2 months after that it stopped working again and when I took it in today he said that it was past the 30 day guarantee. I didn’t argue and walked out with my speaker system. Not a great experience.