Public Storage

Austin, Estados Unidos

4.3

Aberto agora

20 avaliações

Aceita Cartões de Crédito

Contatos

Código QR, vCard

Telefone
+1 866-677-5147
Site:
www.publicstorage.com
Endereço:
7200 S 1st St, Austin, TX, 78745
Paradas e estações próximas de transporte público:
3.9 km4801 Freidrich/Teri
3.9 km4910 Freidrich/Teri
4.2 kmSOUTH CONGRESS BAY B
Categorias:
Código QR
Baixar imagem QR Baixar vCard

Mapa

Streetview

Ativar mapa

Informações sobre o negócio

Aceita cartões de crédito
Sim

Hoje

Hoje 9:30 – 18:00
Aberto agora
Horário local (Austin) 17:47 sexta-feira, 29 de novembro de 2024

Horário de funcionamento

segunda-feira 9:30 – 18:00
terça-feira 9:30 – 18:00
quarta-feira 9:30 – 18:00
quinta-feira 9:30 – 18:00
sexta-feira 9:30 – 18:00
sábado 9:30 – 17:00
domingo 9:30 – 17:00

Locais relacionados

Explore locais semelhantes:
980
m
Uncle Bob’s Self Storage
6509 South 1st Street
1
km
Public Storage
7112 S Congress Ave
1.4
km
Absolute Stor-N-Lok
1607 Matthews Ln
1.4
km
Security Self Storage
1507 W William Cannon Dr
1.5
km
Assured Self Storage
8008 S Congress Avenue
1.5
km
South Congress Storage
8008 S Congress Ave

Proximidades

Navegue por locais semelhantes:
90
m
El.Torro Nergo
S. Congrress Southparkmeados
350
m
Church of Christ South Austin
7006 SIR Gawain Dr
360
m
Auralign Relaxation Center
7201 Cooper Ln
380
m
Beard Mechanical Contractors
7400 Cooper Ln
460
m
Barrera Plumbing Services of Austin
7509 Cooper Ln
470
m
Superior Chimney Service
7109 Tawny Cir

20 avaliações para Public Storage

Não exige registro
Classificação do local: 5
Austin, TX
Amazing service that this location. The process was super easy to do online, and the property manager followed up the next day promptly with a phone call to schedule time for the initial check-​in. Very courteous, all the staff. Answered all my questions and the facility and unit were clean. I felt safe in the area and they have security cameras everywhere. First time experience renting a storage unit and I was very satisfied. Thanks for the great service!
Classificação do local: 5
Austin, TX
Karen made the process very quick and easy and had me in and out the door in less than 30 minutes, and that was including personally escorting me to my unit to make sure it was what I needed. Customer service like this is what brings customers back. Thanks Karen!
Classificação do local: 5
Austin, TX
Great storage unit prices and deals!
When you go in ask for Karen, she was very friendly and kind and very helpful. Had a couple laughs and still was shown a great deal. She helped me find a unit for a very affordable price. She was very helpful and informative about the property itself the surrounding area. Thank you so much for you help Karen.
Classificação do local: 5
Austin, TX
Very friendly and understanding property representative. I actually felt bad that I had questions that she must have heard a thousand times but she was patient and knowledgeable. The only thing I was initially annoyed with was the fact that the website did NOT specify there were two important requirements in order to rent a unit: 1) adding on rental insurance, and 2) upfront payment of the new lock (which is a great and cool anti-​theft circular insert into the storage door). These two items pushed the move-​in fee almost to $ 100 even after the Memorial Day discount was applied. Regardless, location, monthly amount, and friendly staff locked the deal down.
Classificação do local: 4
Austin, TX
Employees Nicole and Karen were always nice and helpful even when I needed help briefly after hours.
Location felt safe and offered a better rate than most rental places I called.
The only drawback was the distance from my home, but they gave the best price and service.
Classificação do local: 5
Austin, TX
I worked with Louie and Jose in getting a car I was selling stored for a month at this location, and I HAVE to express my appreciation for how amazing they were!!! I was on a huge time crunch and didn’t have some of the necessary documents to leave the car there when I arrived (right before closing time). I was moving out of town the next day so I was super stressed about getting everything done and thought I was out of luck.
Not only did these guys help me through the entire process past their closing time, they then STAYED even later for me while I left to retrieve the missing documents in order to get the car stored!!! I literally don’t know what I would have done without their help. I can’t thank you guys enough for staying so late and being so understanding! Truly appreciated, would recommend this place and their customer service to anyone.
Classificação do local: 5
Austin, TX
Great customer service team. I would recommend to anyone in the area.
Classificação do local: 1
Austin, TX
Keep raising the price each year. When they changing out the door, they broke a lot of my collection that is hard to replace now and when confront with them they give me phone number of different place to call and keep getting the run around. At one point I was told if I need to get it replace I have to use my own insurance to pay for it. The number of the company that they contracted to replace the door was a no longer working number. So this place is horrible.
Classificação do local: 5
Lewisville, TX
Great customer service. Louie &Danniela were very informative. Storage Simple as it should be. Only downside you don’t have access because the gate closes at 9.
Classificação do local: 4
Austin, TX
Just moved in today. Louie assisted us. He was friendly and called around to see if he could get us a unit even though all the facilities are at high occupancy right now. He was successful. Yay! I don’t know what the actual customer experience is like yet. I do know, however, that you are required to pay a monthly insurance premium. It’s $ 11/​mo. Also, you need a circular lock. They are $ 20 if you buy one from PS. If you want to buy your own for $ 10 at home depot or wherever, do it before you come to PS. They require you to have a lock upon signing paperwork.
Classificação do local: 1
Austin, TX
My experience with Public Storage has been horrible. I rented the storage unit in June for $ 1. Which actually cost $ 54.00 dollars. They turned off our access, because we did not pay the $ 54.00 which we were never notified about or billed for. In July they charged us the 121.00 on the 6th of the month they placed a lock on our unit without notifying us of the bill or the lock. I paid it as soon as I found out including a $ 50 late fee. Two days later we could still not get into the unit even after contacting the office 3 times. My boyfriend uses the unit for storage for work and he actually lost a $ 300 job, because he could not get into the storage unit. I would not recommend this storage facility to anyone.
Classificação do local: 5
Austin, TX
So far so good. Haven’t used my unit extensively yet, but the initial signup process was easy. Everyone in the office was friendly and informative and the facilities seem very well cared for and up-​to-​date. My only criticism (and obviously not a strong enough one to warrant losing a star) is that I felt pressured to spend more money than I really wanted too. But that likely comes with the territory with businesses like this. Overall, pleased.
Classificação do local: 5
Austin, TX
The people that work here are extremely helpful and friendly. Have always felt welcomed and safe here. I would recommend this place for anyone looking to store anything in south Austin.
Classificação do local: 5
Atlanta, GA
Super great customer service thank you to Chelsea and Luis! HIGHLY recommend…
Classificação do local: 5
San Marcos, TX
Chelsea was most helpful, charming and fun to do business with
Time spent doing paperwork was at a minimum facility was clean and orderly.
Classificação do local: 5
Austin, TX
Chelsea and Luis were very helpful in making a difficult prices very easy! Deffinitely recommend keeping your stuff here!
Classificação do local: 5
Austin, TX
Amazing attention. Thanks for everything Chelsea and Louie! I storage my things for a couple of months and everything went smoothly.
Classificação do local: 5
Lakewood, WA
We just moved to austin. We ended up getting a storage unit that we never used. Contacted the district manager and he refunded our money (which is against their policy since it was a binding contract). I could see if we used it but we didn’t. They didn’t have to. To me, that’s great customer service. That’s a business that cares. I will definitely use them again should I ever need the space again. Thank you PS. I will definitely recommend this business to my friends.
Classificação do local: 4
Mercer Island, WA
We rented the space to store our company Point of Sales product. Chelsea was very helpful in everyway. We rented the space for almost 2 months. Everything went very smoothly, and we were able to coordinate for FedEx freight truck to come pick our things up. I would return here again if I need the space. Would give it a 5 but the space was a bit narrow. Other than that, it’s a 5 star service all the way!
Classificação do local: 1
San Francisco, CA
I needed to store some items for a couple months here and the Saturday of the 28th of august 2013 I guess some rain hit the Austin area. On Monday the 30th I was moving out. Our storage unit was flooded from a roof leak in the back corner. Our brand new couch and loveseat were ruined. Because I didn’t take the insurance I guess I assume the responsibility of their roof upkeep.
We also found a dead rat inside our unit that had evidently drowned and began to smell up the unit.
Public storage is staffed by employees that make very little money and they empower them to do nothing in cases of severe negligence where their own property isn’t kept up to a standard to protect your items.
I will never use them again and will be making a small claims suit in the near future.
Personally I don’t prefer leaving poor feedback but this experience caused my family large financial windfall and had to file an insurance claim. We ultimately willnpay form later in premiums.