Paper Place

We worked with a graphics designer on Etsy for our wedding invitation design and purchased the digital files. Paper Place did an excellent job of taking the files and printing out the invitations, inserts, RSVP cards and envelopes! They were very helpful and responsive to questions. I highly recommend working with them… our friends and family love our invitations!

First let me say that customer service is everything! I walked in and was immediately greeted by the young girl at the counter she was very sweet. Then while walking around I was asked if I needed help, by another employee.
All the ladies were very helpful took time to speak to me and gave me suggestions of other places to find what I needed. The store is very big and lots of choices definitely a great place to go. Unlike a smaller paper store here in Austin that was unfriendly. Never acknowledged me and didn’t even ask if I needed help with anything.

I needed to make a shot book for a friends 21^st birthday party.
The cardstock they had was great quality and the colors were amazing. I even got a gold metallic one. They also had great stick on letters. I was very satisfied. The total amount was about $ 15 for a yellow, pink, light pink, and metallic gold cardstock and 2 types of stick ons. I had a very specific sized paper I need so they gladly cut it to the proper proportions for me.

Beware their Return policy. Bad attitude about it, too. I’m sorry but I won’t be back.

Loved being in here. I could spend hours in this place! We originally waltzed in looking for some wedding invitation ideas as we wanted to create our own. And we are so glad we did. We bought our invitation paper and enveloped here. And we’ve been back periodically for other invites or card paper. This place definitely draws out your creative side. Inspiring atmosphere.

We worked with paper place from beginning phases of our engagement through our special wedding day. At first, we had some rocky starts, but after we worked through those we had the best service thanks to Diana and Casey!!! They spent countless hours working with us from engagement announcements to invitations, napkins, reservation signs, bar/​dinner signage, dessert table signage, place cards and church programs. We had a huge order from day one but they walked through every bit and made sure everything was 100% perfect to our satisfaction! We really appreciate their teamwork and helping make our day complete. Thank you Paper Place! We would definitely recommend them again!

I LOVE Paper Place! Their service is incredible, Suzy is AMAZING, she is always going the extra mile to make sure whatever I need is finished in the quickest time frame possible! I have used Paper Place for business and personal invitations, cups, personalized items, etc. etc., everything they help me design looks incredible! T
Most recently, I came to Paper Place with an urgent business invitation that needed to be sent out ASAP. I had no idea designs in mind, so I let Suzy and the Paper Place team take over and not only was the design beautiful and classy, she had my invitations ready the next day!
Then there are all of the goodies! I can’t help but buy a few things every time I am in there, whether it be a small Valentine’s gift, a candle, or some cute party cups! They have a great selection of FUN unique gifts! I highly recommend Paper Place for all things stationery, gifts, and personalized gifts!

This store has any color pen you’re looking for, adorable stationery, custom stationery choices, great service, and good prices! Love shopping around the store. The gifts are super cute!

A great experience.
I’ve never really been into crafts. So I came in, hoping that someone would overhear my idea for an AWESOME V-​Day card and offer to do it for me. (Yes, please!)
As I explained my vision, both women behind the counter were listening intently. Then one of them said, «You know, this is something you can totally do yourself. It wouldn’t be too difficult.» Oh, great. Not what I wanted to hear.
But then she showed me around the store, pointing out different types of cardstock and envelopes and giving me different ideas about how to get started. While she was showing me all the different styles of paper tape they have (wtf is «paper tape»?!), I started getting overwhelmed. She sensed it and left me alone for a while to think things through. I got really into it after a few minutes, picking up stuff and carrying it around and then walking back to put it away, pick up something else, carry it around, rinse, repeat. Overwhelmed again, I looked around, desperate for guidance or encouragement. And there she was, sitting and smiling in the back, watching me fill my arms with different options. I ran over and word-​vomited all over her. I know I looked like a crazy person. She just listened, smiled, and gave input.
As I left, I was so EXCITED and CONFIDENT that I could do this project. So don’t be intimidated if places like this are out of your comfort zone. I found nothing but encouragement and options here. Seriously, she didn’t bat an eye when I was dumbfounded about double-​sided tape. She really just wanted to help me.
I finished the card this morning, and it’s really good! I really want to go over there and show that lady my final product. Maybe they’d put it on their fridge! I bet she’d be real proud of me.
I know I am.

First Unilocal review, unfortunate that it has to address such a horrible experience, and unfortunate you can’t leave a 0 star review–
This place is great if you need to buy their goods, once you start getting involved with their services (ie. printing) is when red flags start flying up. The incident occurred a couple days ago, so I’ve had some time to cool off — hopefully I can keep this objective, present the facts of the story and let you determine whether or not you’d like to proceed with Paper Place’s services.
This past Sunday, my fiancé and I stopped in to look for paper for our wedding programs. We found exactly what we wanted, this wood-​grained, textured card stock. We took a piece up to the front to ask some questions about it, generally about printing on it as it has some pretty significant texture to it. We were told by the employee that it was possible to print on the paper using an inkjet printer, and that Paper place could do that for us at a rate of 1 $/​page printed plus the cost of the paper (in this case 0.70 $). My fiancé and I were happy with this; however, we wouldn’t be able to have the printing started on that day because it was a weekend and Paper Place only does printing for people who have appointments on the weekends. This is fine, my fiancé is off all week anyway because we’re getting married the following Saturday. She’ll just come back tomorrow.
I got a call from my fiancé at work the next day (Monday) telling me she had the programs in the queue at Paper Place to be printed. She explained to me how she went to take care of the printing of our wedding programs, and that she was charged double what we had expected. My fiancé designed our programs (pure text, margins and everything set up to print 2 programs per page, black ink, really simple, nothing complicated), and we had planned on having 50 copies made, thus 100 programs. The woman who helped my fiancé told her that because there were 2 programs per page it would cost 2 $/​page plus the cost of the paper to print them. My fiancé didn’t quite understand the pricing structure; the previous day we were told it would cost 1 $/​page plus the cost of paper, now because there were 2 programs to the page it would cost 2 $/​page plus the cost of the paper. The employee told her that if we had 4 to the page it would cost 4 $/​page plus the paper. None of this is making sense to me, and I begin to think that we’re getting taken advantage of because once people start hearing the words «wedding» they know they can make a few extra bucks. I decide I’ll pay the Paper Place a visit on my way home from work, thinking to myself ‘surely there’s just some confusion, there’s absolutely no way a local business like this would try to take advantage of their customers.‘
I arrive at Paper Place, walk inside, am greeted by (who I’ll find out later is) the manager, and go to pick up a piece of the paper we had planned on using. I have the paper, walk to the counter and begin to ask the employee about making business cards on this wood-​grained paper. I ask her how many she thinks I can fit per page. She says usually they fit 10 per page. I ask about printing on the paper, she says inkjet. She says they can print it them for me for 1 $/​page plus the cost of printing. I am ecstatic! I clarify, «if I want 50 business cards, I could have that printed on 5 sheets of paper for 5 $ plus 5×0.70 $, 8.50 $ total?,» she informs me that there’s a 20 $ minimum on print jobs. Which is fine, I’ll just have 200 made on 20 sheets for 20 $ plus 20×0.70 $, right? Well there are fees for cutting, something like 50 cents per sheet, to which I reply, «I’ll actually cut it myself, I’d prefer that.» She says then yes, for 200 business cards on 20 sheets of paper it’d be the 20 $/​page plus the paper, coming in at a grand total of 34 $ plus tax.
I now ask her about my fiancé, who just brought in our programs earlier that day. Because based off what I just found out, and my logic (granted my logic isn’t quite up to par with the rest of the world, I only have a engineering/​geology degree from The University of Texas at Austin), if you’re going to charge 2 $/​page for 2 programs on the same sheet of paper, then if there are 10 business cards per page that should be 10 $/​page. The woman just looks at me, utterly dumbfounded. I tell her she should go grab her manager now.
I explain everything I’ve laid out for you above to the manager. All she has to say is that, this is their pricing structure and there’s nothing she can do about it. I try to explain my logic, and why what they’re doing doesn’t make sense (keep in mind, I already caught them in a lie with the whole business card set up). She just continues to tell me how what we’ve been charged is their pricing set up. I asked for a refund, and she’s willing to do that. So now, I’ve gotten our 150 $ back and have a really nice inkjet printer, which I printed the programs on myself. Thanks Paper Place!

$$$
I came here for sealing wax, one stick $ 5.00, ouch

Lots of great paper goods and gifts but I’ve never had a good shopping experience here. My last visit will definitely be my last. What this store just did is illegal. www​.con​sumer​.ftc​.gov/​a​r​t​i​c​l​e​s​/​0​1​8​2​-​g​i​f​t​-​cards. I tried to use a gift card that was gifted to me, and it would not be honored by the store. They called it the «old old one» and said it probably was expired. The card displayed no expiration date on it. If their cards expire with in a year it should be printed on the card. I am so mad j left it behindBuyer beware if you buy a gift card from the store please note it will expire within a year of purchase regardless if it is printed on the card or not. I was made to feel that it was my fault that the card had expired. How rude to call the card «the old old one».never a good experience when I shop here. I do not recommend shopping here. Bye online or at another paper boutique. I am calling their corp offices.

Great experience here. We needed (and bought) wedding invitations, RSVPs, thank yous and a personal stamp. Diana paid attention to our needs, found us a design book we loved, and ultimately helped us through the process expertly. Selection was great. Service great. I would say the only issue we encountered was with the external printer that do not warrant mention here. All in all, very good experience.

Every semester I train a team of interns, and when the semester ends there is a celebration event before they head off for their next adventure. This semester, I neglected to take care of the gifts for each intern, and found myself scrambling to solve this just 30 minutes before the luncheon.
Our office is just a few blocks from Paper Place, so I thought I would give it a whirl. Thinking that if most girls are like me, they have an addiction to stationary and it would be a win win.
I really had no ideas for what to get, and didn’t just want to aimlessly wander. I was on a time limit! I asked the consultant in the store for a bit of direction, and she was amazing! She found some really cute and personal items that I LOVED! Ultimately all of the interns loved their gifts, and I know that when they use them they will remember their time as our interns and that is just what I wanted.
If you have not been to the store, you should absolutely GO! Grab your paper addict friends, get a coffee and browse the store a bit. I promise you will love it!

Before I had even gone to the store I was dealing with them via Facebook and they were wonderful. They had no problems setting aside some items for me and made sure to message and call me to let me know they would be waiting for me. When I did go the store, the girls working were so lovely and made my shopping experience a delight. The store is so fun and had tons of goodies that any paper lover would be happy to take home. I will be going back soon… well as soon as I recover from my last shopping trip there… lol

Wedding invites with new address stamp done here. It was easy and simple. Orders them in house so it was cheaper with a quick print time. Had a couple of errors but they were quickly revised free of charge. Will definitely return if I ever need more invites printed.

Of course Austin has a local, better version of Paper Source. Of course. I will be back! Excellent selection of great quality supplies and gifts. So happy I found this place.

Go peruse Paper Place NOW!
This lovely store is busting with unique gifts, fantastical paper products and creative energy! I love going here when I’m working on a specific project. They always have what I need to take it to the next level. And, when I’m feeling stuck or devoid of ideas, there is always someone there to help me thing of somethig wonderful. Each of the girls has her own style and insight — many are artists or creators of some kind!
Even if I don’t need something specific I’ll pop in to see what’s new and always come out with something unexpected. They have a surprising amount of home goods — perfect for adding a decorative touch to your apartment or home. And the candles! So yummy. Stop in for a whif!
In terms of paper products like invitations, no where in town is better! If you would just like to sit and look through their huge selection of books for ideas you can browse on your own. Or, if you are overwlemed and need guidance somone is usually available to sit with you and walk you through it. I would recommend making an appointment if you’re going to go on a weekend and know you need some help.
Paper Place is one of the local treasures we all need to patronize! Stop in and buy local!

Paper Place is a store that has unique and some fun gift items. It’s a hard place for me though. I want to like it. I really do. Because it’s totally my kind of place — I am a hard core letter writer and stationary person. I love sending cards, personal letters, getting journals and the sort. Especially anything that is non-​hallmark.
Paper Place, however, is like entering a sorority that you are not a part of and not only not a part of, but one that rejected you during pledge week. You will often be passed over for customer service outright for someone else despite having been there for 2x longer! You can ask specifically for help and get a look of disdain like ‘ugh, you? I have to help you?’ — as if you have a communicable disease. I just can’t stand entering the place. And the saddest part is I really, really want to like it.
I have to say I have never ordered custom invites, cards, or stationary there. But after dealing with them for several years (And some of my purchases have been well over $ 150 on multiple occasions) — I would go anywhere else, like anywhere.
I have been forced to deal with them to find some Crane & Co. products last minute and even then buying high quality stationary gets you no where with them in terms of customer service. I am not asking for special treatment just decent, civil treatment. And, please recognize that I have some passing familiarity with the products that I am trying to find so I am not stupid and don’t need to be made to feel that way.
If you shop here you will likely find some cute, neat, and unique gift items in a fairly convenient location (though parking can be a real pain in the —) but you will be more than likely treated as if you are not worthy to be breathing the same air as the girls in the store. I don’t know when a competitor will open up because if they have any degree of business sense in offering customer service, I will gladly frequent them. As it is, I’ve already moved to making a number of my purchases online since I get ignored (or worse) in the store and it saves me a trip and the hassle. Treating customers poorly does not = better sales or long term customer loyalty. Don’t know when they’ll learn that.

This store is super cute. This review is ONLY for THIS LOCATION. I would definitely go to another location to give them a better chance…
Their employees are flat out rude.