Palm Harbor Village

I find it to be an amazing coincidence that TWO glowing reviews were posted on the same day, January 29, defending Donna, the sales manager at Palm Harbor homes as well as praising Palm Harbor. Something really smells here … and I suspect that these two reviews may be BOGUS as the grammar and writing styles are too close for words and both sound like a «sales pitch».
Is there really a Rob M and Julio O? Or were these reviews «ghost written» by the Palm Harbor sales manager as they appear to be attempting to do some much needed damage control due to the hard hitting 11÷4÷2014 review by one of their irate customers?
I am a regional marketing manager and I concur with the negative review given as I also was treated unprofessionally by Donna when I visited Palm Harbor. Still wanting to see their manufacturing process, I walked away totally unimpressed with the quality of their product. They just don’t offer or build in the quality that I was expecting for a second home in the Austin area. There were just too many cheap finish items and low end options for me to purchase one of their shop built modular homes.
If you are looking for a modular or mobile home, make sure that you do your homework and know what you are buying and getting before making a long term commitment.

Here we are a year and a half later and Palm Harbor still hasn’t fixed the water issue behind my wall. I just posted a picture where you can see the wall and trim piece are swollen and damp in this photo. You can also see the black mold starting to grow on the trim piece. DO YOURSELF A FAVOR — DO NOT BUY A PALM HARBOR HOME!
TERRIBLE CUSTOMER SERVICE + EXTREMELY LOW QUALITY CONSTRUCTION = PALM HARBOR HOMES.
(They also have their own employees write reviews on Unilocal!to try to trick people. Don’t believe me? Just read the other reviews and tell me those aren’t sales scripts!)

I had a fantastic sales experience with Palm Harbor, from start to finish!
I’ve previously purchased a mobile home at another company here in Austin, and I must say that Palm Harbor is definitely superior in every aspect.
My sales consultant was Donna, and she was just wonderful! From the moment I walked into the office, she treated me kindly and was eager to find me the perfect house. After giving her a laundry list of requests for my ideal home, she found exactly what I was looking for. She even helped me find a piece of land for my new home.
It was very clear to me that she cared about me as a client by listening to my needs and wants. Donna was able to get me the financing that I needed in order to have comfortable monthly payments that I could afford. She worked diligently with the bank to get me the best financing possible.
And unlike a previous message on here, I am very satisfied with the quality of my home! I have not had any problems with my home after the crew installed it on my lot almost 1 year ago. And man, is it energy efficient! I pay $ 50 on my electric bill in the summer, and I have a 2,000 sq ft house!
I am very grateful to Palm Harbor, and Donna in particular, for finding me my dream home.