Orkin Pest & Termite Control

I had a very very very minor flea problem and needed someone to come spray the house because we have two dogs and two cats. First appointment I set up I didn’t have anyone come to my house so I called and the lady tells me they have a time frame and he’d be there. Well the end of the time frame was near and still no guy until after I called, the guy comes over and tells me he didn’t even know he was supposed to come over until I called and asked when he’d be here! He was super nice and they got rid of all the fleas. It was a huge pain in the butt getting my two dogs and two cats into boarding while they sprayed but at least the fleas were gone. They have to re spray after a week goes by so I set something up and then called to reschedule well they failed to tell the guy to reschedule and he came over and I had to tell him that I rescheduled, he was really nice and apologized the people who book the appointments failed to tell him I had rescheduled. Then today I had a guy come re spray again and I left the house with the animals to board them again while they sprayed and tell the guy to leave the front door unlocked when he leaves, no worries. I come home and my garage door is wide open as well as my home being unlocked! I’m pretty upset about my garage door being open and about the last visit they were super late because they didn’t tell the guy! Other than that I don’t have fleas anymore on the bright side.

If I could give them a ZERO star, I would! An Orkin employee came knocking like crazy at my house and we are not even customers. Not only did this employee ring the door bell but he proceeded to get into our property and start knocking on our windows! Someone in my family was home but I told them not to open the door because we had no clue what this person wanted. I was not home but called Orkin right away to ask why this person had the audacity to come into our property to knock on our windows, scaring my family, as this was not acceptable. I spoke to the manager, Penny Salazar, who was supposed to call me right back that same day and to this day I’ve not heard back. This is very disappointing and only shows the type of service and integrity of this company. We will not be customers of this company in the future.

I am assuming this would have been the place to show up for my free termite inspection that they promised on their website. I signed up for them to come, said Sunday between 8−12pm. They also said «someone will contact you soon about your appointment.» No one contacted me. No one showed up. They completely blew me off. These people are all talk and no action whatsoever. Do not waste your time, they do not care about their potential customers.