New Image Salon

I’ve been living so near New Image for over a year I could almost throw a rock and hit it! Finally, I decided to try it. I was desperate for a good pedicure but my feet are hyper sensitive and I dreaded going. No need. Just walking in the door is pleasant. But the best part was Jenny. She is thorough, she is fast, a sweetheart and a treasure. My feet feel good and look even better. I am so glad I decided to go! I told everyone about New Image on my way home, even the car hop at Sonic! Thank You New Image for a wonderful experience and especially for Jenny.

Ember is awesome!!! She is the best colorist. I have had difficulty finding a colorist the past 10 years that can handle my hair because it defies all coloring laws. She mastered it within 2 visits. My hair has the best color and cut it has ever had and I always get compliments on it. I love her!!!

I love this place. I’m super picky when it comes to my hair. If I find someone that can give me what I want I won’t stop going there. I love this place. Jessica is a great hairstylist. She is my favorite. I highly recommend going. Staff is super friendly and it’s over all a great place.

I use Melinda for my color and Sheana for my nails. Both do a great job and are personable and friendly. I love the atmosphere of the place as well.

Hi have been having my hair cut and colored here for years, and now my two daughters get their hair cut here as well. We leave satisfied every single time, but I am assured at every visit that if I don’t like it, all I have to do is come back for a FREE fix. Gwen and her staff are friendly, professional, and up-​to-​date on current hairstyles. New Image never disappoints.

It’s a shame that I feel compelled to write a negative review, especially given all of the positive reviews from others, but I did not have a good experience at all with this salon.
First of all, this site says that New Image is not a by-​appointment-​only salon. This is false, or at least it was in my case. I dropped by for a simple haircut, nothing fancy. When I walked in, I first noticed that there was a strong chemical smell in the air. Typical for a salon of course, but the salon is obviously a refurbished home and there did not seem to be very good ventilation. I was greeted, somewhat coldly, by a woman at the counter. She asked if I had an appointment, and I told her I did not, but I just wanted a haircut. Her response was curt, telling me that they were busy. The stylist next to her confirmed that she had no availability that day. I let them know that I would be okay coming in later, or at a different time. As this point, she showed me the appointment book and told me that three of the stylists were on a ski trip, and they were booked for the day. She told me if I wanted a haircut I could call them and schedule an appointment. That must of been her way of saying goodbye, because she turned away from me after that.
I left confused. She had the appointment book in her hands, and I had already told her I was ready to come back for my haircut. If I were to walk outside and call them from my cell phone, would they have been able to get me an appointment? The overall feel of the salon and the cold attitude of the stylists was enough to convince me that this was not a place I would feel comfortable at.
Perhaps I am just naïve when it comes to these boutique-​style salons, but I will not be trying to go back here. If you are interested, and if my review does not deter you, I would DEFINITELY make an appointment first. The stylists who work here all appear to be young and quite friendly to their regular clientele, but I am just not sure if they would treat a new customer with the same courtesy or warmth. If you are trying out this salon for the first time, just be wary of that.

I have been coming here for a cut n color for 3 years, since I moved to Austin from Chicago and I like this salon so much better than any I’ve ever been to in the past 25 years.
Jessica and Melinda do miracles with curly hair and I’ve gotten some of the best cuts and color from them both! And… to add to the terrific experiences, they are also really kind people who are genuinely interested in their clients.
I’ve paid for exclusively curly style hair cuts at other salons in Austin & Chicago and haven’t been as impressed as I am with these two stylists/​colorists. They cut your curly hair wet and it comes out gorgeous and flattering.
I am gushing over them ’cause they never let me come out of their chairs looking I’ve looked like Dilbert’s assistant or a poodle, like I have looked when I used to go to other salons. I have never been disappointed here with Jessica and Melinda. I feel confident writing this ’cause I stand behind my review 100 percent.

I have had my hair cut here for over five years. They do a great job. They listen to what I want. I am totally satisfied with New Image and recommend them highly.

Jessica listens! I’ve been to several salons in Austin and haven’t been able to get a decent cut and style — but Jessica did a great job on my short curly hair. She picked the perfect match for root touch up and my hair looked really great when I left. This neighborhood salon has the perfect combination of skilled, professional stylists, reasonable pricing, and laid-​back atmosphere. Why did I wait so long to try this place? Can’t wait to try some of the other services — definitely will be back!
Elizabeth Z.

I just had my hair cut by Jessica at New Image Salon, and I could not be more pleased! I had not had my hair cut since March, and she literally worked a miracle. The prices are reasonable and the service was absolutely fantastic.

My daughter and I moved to the Austin area from Waco 7 years ago. We drove to Waco and got our hair cut for a year and then I was tired of the drive so I asked a friend if she could recommend someone and she said Marijo at New Image Salon. We have gone ever since!!! My daughter was 6 years old when she first went to Marijo. Marijo always knows what will look good on us and what to recommend!!! She is amazing!!!

I really like this place. Everyone seems to work well as a team.
Jessica is really a pro. I will miss her tons but she will do amazing in her new career path.

Melinda is the best!!! I have been getting haircuts my whole life and have been able to make my own hair choices for a while now… that being said, Melinda is the first stylist that listened to what I wanted. I am exceptionally low maintenance when it comes to doing my own hair so I did not want a cut that looked good styled in the salon only to find that I could not make it look good on my own. Melinda listened cut and styled my hair just the way I had described! If I was just reviewing Melinda there would be 5 stars!!! The only reason I am not giving five stars is because the wash area and the wax room did not seem as clean or neat as I would like… And since this is a review of the salon… I did also have my eyebrows and top lip waxed and was unimpressed by the ‘esthetician’ (?) she seemed bored and tired. All in all, I love Melinda but, if she was at a different salon, I would be reviewing them and going there.

Jessica ROCKS! I went to another stylist at the salon to get my haircut short. I had brought in pictures of how I wanted it done (of myself with short haircuts throughout the years). She cut, I didn’t like it, so she kept cutting, still didn’t like it. I left figuring I would give it a few days and made an appointment to come back in a few days to have her keep working on it (which I decided to cancel, because if after 2 strikes, not sure I wanted to give her a 3^rd). I lived with the cut for about a week and a half when I called the salon to see about getting it fixed. I mentioned to the gal that answered the phone what had happened with the previous stylist, and she suggested Jessica for a short cut. I booked for later in the week.
Jessica was awesome! After one look, she immediately got to work chopping away and working her magic. My hair looks exactly like I wanted it to, and she wouldn’t let me pay for her time! Finding a stylist that does short cuts well can be hard to find. I hesitated to write such a great review for Jessica because I don’t want her to be so booked up that she’s hard to get into, but when I booked my appointment out for 6 weeks, she looked to have enough openings that I can share her. ;)

I have been going to Gwen for over 15 years, for color and cuts. I have always had extremely fine hair and it has been damaged, by others, too many time to count. I recommend her to everyone that knows the difference between a stylist and a truly outstanding stylist. Both she and her stylist receive training in the newest technique’s. Most of them have been there as long as I have been going there. I am so pleased with the way Gwen does my hair, that I make the drive from Manchaca (where I live now) to northwest Austin. A bad cut or color takes a lot longer to get over than that drive.

Jessica was wonderful. The shop was cute and chic. It was very clean and professional. It’s affordable too. What more could you want from a salon?
I could repeat all of the great things reviewers have already said about the shop and Jessica, but what mattered to me was that Jessica listened to what I knew about my hair and what has worked in the past and what hasn’t. I appreciated that she understood tricks to make my hair look great and was good about explaining why it worked and how it worked. She was very knowledgeable, simple, easy to talk to, and made for a relaxing lunch break. I left so happy.
Great work, New Image. I definitely will be back for anything I need done.

I been going to New Image since I moved to Austin nearly 5 years ago – I don’t think I’ve ever been with a stylist this long. My stylist is Trish and she’s PHENOMENAL! She always takes her time to make sure my hair looks amazing whether she’s doing cut, color, highlights, whatever. I’ve referred several friends to their salon and everyone’s had a great experience regardless of their stylist – everyone’s super friendly and really great at their jobs. But my favorite thing is the price – they are very affordable! Why spend upwards of $ 300 at a place like Aveda when you can spend half that (or probably even less) for the same great service?

Initially, the road to New Image was a little bumpy as I and two other friends had just purchased a promotion they were doing and had several difficulties booking our first visits. However, I was able to book my pedicure visit for this past Saturday and was more than pleasantly surprised and satisfied with my experience! Jenny, who did a great pedicure, was nice, professional, and very informative about the Salon. It is a great little salon that reminds me a lot of my old salon by in Indy. Gwen, the owner, is just fabulous and I was happy to have gotten the opportunity to talk to her. All in all, a good experience and a wonderful intro to what to look forward to!

I am new in town. I went to New Image Salon based on the great reviews here. I have always had great stylists in Los Angeles who were the best of the best. I was beyond pleasantly surprised by the trendy cut and color Melinda provided me with. Not only did she do a great job but she listened to my concerns and advised me on the right cut for my face shape and color technique due to my chemically-​addicted dry hair! I’ll be going to Melissa for a long time to come!
Terry-​Anne

I am a customer of the Nail Salon portion of New Image. I’ve never had my hair done here.
I’ve been getting a pedicure here every-​other week since I stopped in as a walk-​in last year. I like that my technician actually talks to me and seems interested in me while I am there. (Of course you can also just read a magazine or text or something if that is more your style.) The price is great and the pedicure good. My toes look great and the polish lasts perfectly the whole two weeks.
The salon is very clean. They carry the usual large selection of OPI polish. There are two spa chairs for the pedicures that are very comfortable. I’ve never been kept waiting.
There are four technicians whom I have seen working there. I always use the same person, Barbara– she is friendly and sweet.